• Assist the Training Lead in the design, development, and implementation of training programs for the federal client program. • Assess training needs and support development of training strategies and learning objectives. • Create, update, and maintain training materials, guides, presentations, and supporting documentation. • Deliver training sessions and support facilitation of employee and stakeholder training activities. • Coordinate with project teams, stakeholders, and subject matter experts to ensure training initiatives align with program goals and USACE policies. • Develop evaluation criteria and conduct assessments to measure training program effectiveness. • Support continuous improvement efforts by identifying opportunities to enhance training content, processes, and delivery methods. • Maintain training records, documentation, and reporting requirements in accordance with organizational standards. • Utilize training management systems and tools to track training activities and completion metrics. • Collaborate effectively with cross-functional teams and stakeholders in a federal IT environment.

• leads development and execution of training initiatives for both external customer-focus education programs, and internal salesforce education programs • creates, promotes, and implements training programs in partnership with cross-functional teams and external experts • develop and continuously update Sales Training curriculum content in partnership with Marketing, R&D and Sales leadership • lead all sales training programs activities for in-person and remote new hires • collaborate with Sales Team to drive new account product introduction and evaluation • drive repeat sales through reinforcement of vascular disease-state knowledge, product messaging and clinical techniques • provide support, coverage, and gather feedback during initial new product evaluations • generate ideas for new training tools and programs that drive sales growth • gather feedback regarding marketing resources and provide clinical input to marketing for improvements to sales materials • demonstrate outstanding product knowledge • collaborate with VPs of Sales and Marketing to identify/implement sales model framework • develop and lead career and leadership development programs that assist in the readiness of Sales Team members to take on leadership / management roles • facilitate trainings such as: anatomy, procedure, our products, and competitor products • collaborate with internal and external stakeholders to identify customer-focused medical education needs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Learning and Development We are looking for a Learning Delivery Specialist to join our Learning Experience team. In this role, you will support the delivery and management of learning programs across the portfolio of the Sales Academy. This is a great opportunity for someone who is organized, detail-oriented, and passionate about enhancing learning experiences. About the role: You will work closely with Program Managers and Learning Designers to ensure effective execution of learning experiences, and use data-driven insights to continuously improve program outcomes. Key Responsibilities: -Collaborate with Program Managers to ensure smooth and consistent execution of learning programs. -Assist in coordinating the delivery of learning programs, including managing vendor, room, and AV equipment scheduling, program logistics, and communications with participants. -Ensure accurate setup and maintenance of learning programs in platforms such as Cornerstone LMS and Zoom. -Assist in generating reports on program engagement and performance. -Analyze data to identify trends and areas for improvement in learning delivery. -Provide assistance to learners, addressing any issues that arise during their learning journey. -Support the team in resolving any operational challenges that may impact program delivery. All about you: -Strong organizational skills with the ability to manage program logistics and coordinate multiple tasks simultaneously. -Strong attention to detail, ensuring high accuracy in program execution and reporting. -Good analytical skills, with the ability to interpret data and provide insights for improvement. -Proficiency in using learning management systems (such as Cornerstone LMS) and other learning delivery technologies. -Ability to work collaboratively with various stakeholders, including Program Managers, Learning Designers, and vendors. Problem-solving mindset to address challenges and improve the learner experience. -Passion for learning and development, with a focus on enhancing overall program quality. -Customer service orientation Qualifications: -2+ years of experience in a similar role, ideally in an L&D or HR function managing the delivery of in-person and virtual programs. -Experience with learning management systems (Cornerstone LMS strongly preferred). -Proficiency in data analysis tools (Tableau or Power BI) -Strong problem solving skills -Able to create structure and efficiency in complex and ever-evolving environments Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. Develop and deliver New Hire Training and priority ongoing training, including National Meetings and Launch Training, for NPS Field Associates (Associate Directors of Access and Reimbursement (ADARs) and/or Access Reimbursement Managers (ARMs)) in Novartis Patient Support, Neuroscience. Create and implement training plans for assigned products and launches, collaborating with internal teams, agencies, and subject matter experts to produce interactive, effective, and engaging learning solutions. Qualifications - Bachelor’s or Master’s Degree - 5-10+ Years Pharmaceutical Experience Required - Professional Training Experience in Past Roles (Training Program/Curriculum Design & Implementation/Facilitation) - ADAR/ARM/FRM, Access & Reimbursement Experience - NPS Neuroscience Experience - HQ Be Curious Rotation Experience in NPS - People Leader in Past Roles - Strong Buy and Bill Experience - Lean Six Sigma or Process Background - Program Management Experience Requirements - Act as Lead Trainer by developing and implementing ADAR and/or ARM capabilities curriculum for assigned product launches, New Hire Training, & large-scale national meetings. - Develop training programs, design curriculum, and provide education to enhance skillsets across NPS Neuroscience Field Teams. - Produce and facilitate training workshops that address brand/TA specific needs, changing market conditions, and legal/or regulatory requirements. - Establish learning environments that foster adult education and knowledge retention through dynamic facilitation techniques and innovative technologies. - Work collaboratively with HQ Training Leadership, Field Leadership, external vendors, SMEs, Skills Trainers, and essential BU functions to create and execute plans. - Integrate cross-functional feedback to ensure strategies, tactics, and investments are well-coordinated and aligned. - Act as an NPS Neuroscience representative in collaborative training development and delivery efforts. - Ensure curriculum supports learning objectives and is consistent with expectations. - Act as an NPS Skills & Capabilities Training Team partner, supporting NPS initiatives and programs as assigned. - Ensure all materials are approved and compliant, consistent with Novartis policies, MAP/FUSE/LEGAL approved. - Identify and execute sustainability opportunities for each learning program and leverage the pre and post training metrics to measure impact on business outcomes. Benefits - The pay range for this position at commencement of employment is expected to be between $152,600 and $283,400.00/year. - Final pay determinations will depend on various factors, including geographical location, experience level, knowledge, skills, and abilities. - The total compensation package may include other elements, including a sign-on bonus, restricted stock units, and discretionary awards. - Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). Company Description The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities.