Employee Relations Specialist Brand: Asplundh Tree Expert, LLC Location: Phoenix, AZ, United States Requisition Number: 6461 Salary Range: USD $65,000.00 - USD $73,000.00 (Annually) Description An Employee Relations Specialist ensures a positive work environment by managing employee-organization relationships, resolving conflicts, and upholding workplace policies. Their goal is to boost employee satisfaction, improve communication, and support company culture. This role is primarily remote; however, occasional travel for meetings, investigations, and conferences will be required. This role involves interacting with employees, managers, and senior executives. Essential Function & Responsibilities: - Investigate employee complaints including misconduct, harassment, discrimination, and policy violations. - Coordinate with regional leaders, legal, labor relations, and compliance teams for thorough, timely, and legally sound investigations. - Ensure confidentiality, neutrality, and fairness in all processes. - Support and document disciplinary actions as needed. - Mediate disputes between employees and management. - Resolve workplace conflicts to foster a harmonious environment. - Ensure adherence to company policies, Code of Business Conduct, and Labor laws. - Develop training programs for employee relations improvement. - Collaborate with HRBP and management to enhance employee relations strategies. - Guide on Performance Management implementation and manager coaching. - Promote an inclusive work environment and address equity concerns. - Facilitate employee engagement during changes. Minimum Requirements: - Influence and manage conversations with stakeholders effectively. - Adapt to a fast-paced, dynamic environment. - Handle multiple tasks and commitments efficiently. - Communicate complex information clearly in writing and speech. - Build relationships and translate statements into objective actions. - Solve problems critically and creatively. - Maintain integrity and confidentiality. - Understand labor laws and employee relations best practices. - Detail-oriented with high urgency and customer service focus. - Bilingual in English and Spanish preferred. - Candidates must be located within the Western states territory aligned to the position’s area of responsibility. Education and Experience: - Candidates should hold a bachelor's degree in Human Resources or a related field. Equivalent professional experience in the field will be accepted as a substitute for the degree requirement. - Preferred qualifications include experience in human resources, employee relations, conflict resolution, and mediation. Pre-Screen: Employees must pass a drug screen, background check, and/or MVR check upon offer. Professional Licenses and Certifications: - A current driver’s license is mandatory. Travel Requirements: - Must be able to travel according to business needs (15-20%). Physical Requirements: Rarely: walking, kneeling, squatting, crawling, distant seeing, climbing on/off truck, climbing, lifting 10-50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs. Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs. Frequently: sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range. Constantly: seeing. Benefits We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

• The HR Generalist/Executive support will support Top Aces European Headquarters (EU HQ) in all general HR matters • Provide guidance to managers and employees on HR policies, procedures, and employment legislation • Support recruitment activities, including job postings, interviews, and offer preparation • Administer benefits, leaves of absence, and employee records in accordance with company policy and legal requirements • Coordinate training, development, and employee engagement initiatives • Support payroll processes and compensation-related activities as required • Manage core HR processes across the employee lifecycle, including onboarding, offboarding, and employee changes • Act as office POC for incoming mail, phone calls, and general inquiries to the Netherlands office • Manage calendar and travel arrangements, including cross‑European travel coordination • Support Finance teams with basic financial administration: • Ensure cost center accuracy for invoices and approvals • Support local auditing requirements (internal or external) by preparing documents, managing checklists, and coordinating with stakeholders • Gather, organize and ensure accuracy of data in financial systems (ERP tools) and other reports as required • Support Top Aces Legal team with various communication and administrative duties in support of the Netherlands.

• Apoio em admissões e processos administrativos de RH • Atendimento aos colaboradores • Suporte em férias, folha e benefícios • Apoio à gestão de pessoas e colaboradores alocados • Auxílio nas rotinas gerais da área

• Support end-to-end recruiting • Own onboarding and offboarding administration from end to end • Lead employee engagement initiatives across the organization • Track and celebrate employee work anniversaries (Copperversaries) • Own employee rewards and recognition from platform administration to program delivery • Maintain employee email distribution groups • Own the administrative backbone of the Employee Success function • Serve as the primary calendar owner for the CEO • Serve as a key operational partner to the executive team • Own end-to-end coordination of all standing company-wide meetings • Facilitate the monthly AMA with the CEO • Support QBR delivery from start to finish • Manage Board Meeting logistics end to end • Act as backup facilitator for the Weekly Playback