Employee Experience Manager
Location
Canada
Posted
31 days ago
Salary
0
Seniority
Senior
Job Description
Employee Experience Manager
Directive
• Maintain accurate and up to date employee records in HRIS systems for both Canadian and US employees • Support onboarding and offboarding processes, including documentation, system setup, and general onboarding coordination • Prepare HR documents such as employee verification letters, policy updates • Respond to employee inquiries related to HR policies, benefits, and procedures • Ensures the company's compliance with federal, provincial, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance in Canada (and the US) • Assist with audits and reporting requirements • Track and manage work authorizations, visas • Process US and Canadian payroll ensuring accurate data and timely processing • Register in required Provinces/States • Support benefits administration, including enrollments, changes • Act as a liaison with benefits providers in Canada and the US • Support employee engagement initiatives and internal communications • Help coordinate HR-related events • Promote an inclusive culture across countries
Job Requirements
- 5+ years of experience working in Human Resources
- Employee relations experience
- Payroll and tax knowledge
- Knowledge of a wide range of human resource practices, including compliance, leave management, benefits management, vendor relationships
- Ideally strong knowledge of both CAN and US HR practices
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- Solid time management skills and strong ability to prioritize workload
- Ability to work in a fast-paced, open, entrepreneurial environment
Benefits
- Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
- Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents (US, CAD, MX)
- Access to certified therapists through Spring Health, membership to Headspace
- Physical therapy through Omada, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care
- Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
- Traditional and Roth 401(k) with a 3% company match
- Annual bonus based on tenure, which scales in total amount over time
- Annual Company-wide Retreat
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