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Williams Lea logo
Williams Lea

The leading global provider of business-critical support services to financial, legal & professional services firms.

Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteLeadTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

83 days ago

Salary

£55K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishCloudSQL

Job Description

Implementation Consultant

Williams Lea

• Analyse complex business and technical challenges, using strong knowledge of both domains to design integrated, effective solutions. • Work closely with clients to understand their objectives, identify the most suitable solutions, and design processes that meet their needs. • Lead client workshops to gather detailed business, marketing and technical requirements, identify risks, and present mitigation options. • Collaborate with business architects to assess current capabilities and define high‑level requirements. • Translate business requirements and use cases into clear inputs for designers, including system designs and test plans. • Support multiple client engagements simultaneously, working effectively with internal and client-facing teams. • Review and support product, performance and user acceptance testing to ensure solutions meet requirements. • Present clear, solution‑focused overviews of platform architecture and integration capabilities to both technical and non‑technical audiences. • Continuously develop technical and business knowledge, contributing ideas for process improvement and better use of tools and resources. • Mentor junior analysts in requirements gathering techniques and documentation best practice. • Provide on‑call support where required by client agreements. • Travel as required.

Job Requirements

  • Bachelor’s degree (or equivalent experience) in Marketing, Communications, IT or a related discipline.
  • 8+ years’ experience in digital marketing and Salesforce Marketing Cloud, including hands‑on implementation and support.
  • At least 3 years’ client‑facing experience , or a strong track record of working with cross‑functional teams and building effective stakeholder relationships.
  • Working knowledge of HTML and SQL .

Benefits

  • 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
  • Salary sacrifice schemes
  • Retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Referral Scheme

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