Williams Lea

• Lead and develop a high-performing team of engineers, DevOps professionals, scrum masters and service delivery specialists. • Own the platform delivery roadmap, ensuring successful execution of maintenance, enhancement and innovation initiatives. • Provide technical leadership and challenge to architects and engineering teams, ensuring robust delivery decisions are made. • Drive continuous improvement across platform performance, stability, reliability and maintainability. • Oversee release management, service transition activities and operational readiness. • Champion Agile delivery practices and foster a high-performance engineering culture. • Act as the senior point of accountability for all services delivered under the government contract. • Build trusted relationships with senior client stakeholders and executive sponsors. • Lead governance meetings, performance reviews and strategic planning discussions. • Ensure contractual KPIs are achieved and delivery risks are effectively managed. • Oversee supplier, subcontractor and stakeholder management activities. • Own account performance, including forecasting, budgeting and financial management. • Identify opportunities to grow contract value and expand services. • Support contract renewals, bids and business development opportunities. • Provide strategic guidance to clients on future technology and platform direction.

• Lead a programme to deliver the transformation of digital services that achieves agreed strategic goals which reflect both internal and client strategic goals • Translate strategic objectives into product roadmaps and defined workstreams • Work across functional teams in the early stages of idea development to make sure that new proposals align with the strategic roadmap and can realistically be delivered within constraints (e.g. time, budget, technical capability) • Own and maintain the master delivery roadmap and integrated project timelines • Track and report weekly, monthly, and quarterly on performance metrics, progress against milestones, and contract compliance • Maintain risk and issue logs; lead remediation planning and embed RAG status reviews and structured delivery cycles • Act as the senior liaison between internal teams, ensuring clarity and consistency across all communications • Create detailed project plans and ensure successful delivery across phases (design, build, test, release, transition to BAU) • Ensure all project documentation is accurate, consistent, and contractually compliant • Produce and support internal and external reporting including delivery dashboards, governance papers, annual reviews, and strategic plans

• Partnering with hiring managers to determine recruitment needs • Screening and shortlisting candidates • Conducting phone, virtual and in-person interviews • Providing timely and constructive interview feedback • Managing offer processes and negotiations • Advertising vacancies across a range of platforms • Proactively sourcing candidates, including headhunting • Providing market insight and recruitment advice to stakeholders • Managing candidate workflows through Workday • Working with external providers to ensure appropriate vetting and screening

Role Description The Document Production Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level. The role requires: - Advanced ability to assess documents with a technical eye to detect and ensure proper corrections (proofing, edits, conversions, formatting, creation, comparisons, etc.) for requesters. - Advanced software aptitude in programs used for document production. - Speed and accuracy in a high-volume, high-pressure production environment. - Training of team members and day-to-day coordination of workflow within a shift or site. Qualifications - Proofreading experience preferably in a legal, banking or large corporate environment. - Intermediate knowledge of MS Word, Excel, and PowerPoint. - Knowledge of a legal timekeeping or job tracking system is preferred. - Ability to work in a fast-paced, team environment. - Strong attention to detail with emphasis on accuracy and quality. - Good organizational skills. - Ability to handle sensitive and/or confidential documents and information. - Excellent verbal and written communication skills. - Self-motivated with a positive attitude. - Proven customer service skills to create, maintain and enhance customer relationships. Requirements - Intake work requests from the client, including clarification of job instructions and negotiation of deadlines. - Prioritize work requests across the team and coordinate/balance multiple projects based on experience and established guidelines. - Act as a leading resource for all questions relating to document production, proofreading, and quality assurance. - Identify and correct errors in complex business documents to ensure quality of the product. Benefits - 25 days holiday, plus bank holidays (pro-rata for part-time roles). - Salary sacrifice schemes, retail vouchers including the TechScheme for gadgets and household appliances. - Life Assurance. - Private Medical Insurance. - Dental Insurance. - Health Assessments. - Cycle-to-work scheme. - Discounted gym memberships. - Referral Scheme. - Opportunity for career development with a global employer.

Role Description We are seeking an AWS DevOps Engineer to join our team. The ideal candidate will have a strong focus on a code-first approach to defining cloud infrastructure and drive automation across our AWS-based applications and services. You will be responsible for architecting, implementing, and maintaining scalable, secure, and cost-effective solutions on Amazon Web Services while enabling rapid and reliable software delivery. Key Responsibilities - AWS Infrastructure Management - Deploy and manage AWS infrastructure using code first tooling such as Terraform, AWS CDK and Cloud Formation. - Design, deploy, and manage AWS infrastructure using services such as EC2, ECS, EKS, Lambda, RDS, S3, VPC, and CloudFront. - Optimize AWS resource utilization and costs through rightsizing, reserved instances, and automated scaling. - Manage multi-account AWS environments using AWS Organizations, Identity Centre and Control Tower. - Implement disaster recovery and backup strategies using AWS services. - CI/CD Pipeline Development - Build and maintain CI/CD pipelines using Bitbucket Pipelines and AWS CodePipeline. - Implement automated testing and security scanning within deployment pipelines. - Manage deployment strategies including blue-green deployments using AWS services. - Automate application deployments to ECS, EKS, Lambda, and EC2 environments. - Container and Serverless Management - Implement serverless architectures using AWS Lambda, API Gateway, and Step Functions. - Deploy and manage containerized applications using Amazon ECS and Amazon EKS. - Manage container registries using Amazon ECR. - Optimize container and serverless application performance and costs. - Implement service mesh architectures using AWS App Mesh when applicable. - Monitoring and Observability - Implement comprehensive monitoring using Amazon CloudWatch, AWS X-Ray, and AWS Systems Manager. - Set up alerting and dashboards for proactive incident management. - Configure log aggregation and analysis using CloudWatch Logs and AWS OpenSearch. - Implement distributed tracing for microservices architectures. - Create and maintain operational runbooks and documentation. - Security and Compliance - Implement AWS security best practices using IAM, Security Groups, NACLs, and AWS Config. - Manage secrets and credentials using AWS Secrets Manager and Systems Manager Parameter Store. - Implement compliance frameworks and automated security scanning. - Configure AWS GuardDuty, AWS Inspector, and AWS Security Hub for threat detection. - Manage SSL/TLS certificates using AWS Certificate Manager. - Automation and Scripting - Develop automation scripts using Python, Bash, and AWS CLI/SDK. - Create AWS Lambda functions for operational automation. - Implement event-driven automation using CloudWatch Events and EventBridge. - Automate backup, patching, and maintenance tasks using Hashicorp Packer and AWS Systems Manager. - Build custom tools and utilities to improve operational efficiency. Qualifications - Strong experience with core AWS services: EC2, S3, RDS, VPC, IAM, CloudFormation. - Experience with container services (ECS, EKS) and serverless technologies (Lambda, API Gateway). - Proficiency with AWS networking concepts and security best practices. - Experience with AWS monitoring and logging services (CloudWatch, X-Ray). Requirements - Expertise in Infrastructure as Code using Terraform, CloudFormation, and CDK. - Strong scripting skills in Python, Bash, or PowerShell. - Experience with CI/CD tools, preferably Bitbucket Pipelines and AWS native services. - Knowledge of containerization with Docker and orchestration with Kubernetes. - Understanding of microservices architecture and distributed systems. - Experience with configuration management and automation tools. Preferred Qualifications - AWS Certified Solutions Architect (Associate or Professional). - AWS Certified DevOps Engineer Professional certification. - Additional AWS certifications (Security, Networking, or specialized services). - Experience with AWS Well-Architected Framework implementation. - Knowledge of AWS Cost Optimization and FinOps practices. - Experience with AWS migration strategies and tools (DMS, SMS, MGN). - Familiarity with AWS governance tools (Organizations, Control Tower, Config). - Experience with multi-region deployments and global infrastructure. - Knowledge of AWS advanced networking features (Transit Gateway, Direct Connect). Benefits - 25 days holiday, plus bank holidays (pro-rata for part time roles). - Salary sacrifice schemes, retail vouchers – including our TechScheme. - Life Assurance. - Private Medical Insurance. - Dental Insurance. - Health Assessments. - Cycle-to-work scheme. - Discounted gym memberships. - Referral Scheme.

• Plan and govern complex technology projects to ensure successful execution and delivery within scope, time, budget, and quality • Develop comprehensive project plans, including defining requirements, estimating resources, and creating project schedules • Adopt and adapt appropriate project management methods and tools to provide effective project monitoring and control processes, change control, and risk management • Overall financial management, control and stewardship of the project delivery and resources used in the provision of services • Proactively manage dependencies, overcome obstacles, and get the best value against constraints • Collaborate with the technical team to understand the technical approach, challenges, and risks • Ensure the team collaborates, communicates, and focuses on what is most important • Coach team members, facilitate continuous improvement of products and processes, and apply the most appropriate agile and lean tools and techniques • Measure and report project performance to stakeholders and manage the expectations of key project stakeholders • Work with clients to develop project scope and project plans

• Lead day-to-day marketing operations across the region • Translate business priorities into executable marketing plans, campaigns, events, and content • Orchestrate internal teams and external partners to deliver high-quality outcomes on time and on budget • Act as the primary operational backstop for EMEA marketing execution • Partner closely with UK/EMEA-based business leaders to: Shape and execute go-to-market narratives Support priority growth initiatives Translate complex service offerings into clear, compelling marketing outputs • Bring strong understanding of hybrid delivery models, including the role and value of onshore operations alongside nearshore and offshore delivery • Accountability for overall thought leadership outcomes across the region • Own execution of business- and growth-led thought leadership, including: Client-relevant POVs Capability narratives Event and sales-enabled content • Personally draft, edit, and refine content as required • Work closely with subject matter experts to extract insight and translate it into publishable material • Collaborate with Digital & PR leadership on narrative-led and reputation-focused thought leadership, amplification, and external visibility • Own planning and execution of industry events, executive roundtables, and client forums • Manage vendors, logistics, budgets, and post-event follow-up • Partner with sales and leadership teams to define objectives and measure outcomes • Manage agencies, freelancers, designers, content partners, and event vendors • Own briefing, quality control, timelines, and spend discipline • Ensure partners operate as extensions of the marketing function, not drivers of strategy • Work closely with Regional Digital, Brand & PR leadership to ensure alignment across campaigns, content, PR, and digital amplification • Partner with global marketing to ensure consistency with enterprise narrative and brand standards • Represent marketing operations confidently in regional leadership forums

Role Description The In-House Counsel – EMEA & APAC will provide practical, commercially focused legal advice across the EMEA and APAC regions, with a primary focus on contract law and commercial agreements. This role is designed for an experienced in-house lawyer, comfortable operating in a fast-paced, international environment, supporting business leaders and partnering closely with HR, Finance, Sales and Operations. The role requires strong hands-on drafting, negotiation and risk assessment capability, together with the ability to balance legal risk with commercial objectives. The In-House Counsel – EMEA & APAC is responsible for providing high-quality, commercially focused legal support across the EMEA and APAC regions, with a particular emphasis on contract law and commercial agreements. The role exists to enable the business to operate confidently and efficiently by ensuring that legal risk is identified, managed and mitigated in a pragmatic way, while supporting growth, client relationships and operational delivery. Acting as a trusted advisor to senior stakeholders, the In-House Counsel will balance legal, regulatory and commercial considerations, supporting informed decision-making and promoting best practice in contracting and legal governance across the regions. Key Responsibilities - Commercial & Contract Law - Draft, review and negotiate a broad range of commercial contracts, including: - Client services agreements - Master services agreements (MSAs) - Statements of Work (SoWs) - Supplier and vendor contracts - NDAs and confidentiality agreements - Provide clear, pragmatic advice on contractual risk, liabilities, indemnities and termination provisions. - Develop and maintain contract templates and playbooks to support consistency and efficiency across regions. - Support contract governance and approval processes. - Business & Operational Support - Act as a trusted legal advisor to senior stakeholders across EMEA and APAC. - Partner with Sales and Commercial teams to support bids, tenders and client negotiations. - Provide legal input on new business initiatives, client onboarding, and service delivery models. - Support dispute management and resolution in conjunction with external counsel where required. - Regulatory & Risk Management - Advise on region‑specific legal and regulatory matters impacting EMEA and APAC operations. - Ensure compliance with applicable laws, regulations and internal policies. - Identify and escalate legal risks, providing mitigation strategies aligned to business priorities. - Stakeholder Collaboration - Work closely with HR on employment‑related matters (with employment law handled by specialists where appropriate). - Collaborate with Finance and Procurement on supplier negotiations and commercial risk. - Strong collaboration with key business stakeholders. - Governance & Continuous Improvement - Contribute to the development of legal best practice, policies and processes. - Support legal training and awareness for non‑legal stakeholders. Qualifications - Qualified lawyer in the UK - Significant in‑house legal experience (strong preference for candidates with extensive in‑house backgrounds). - Demonstrable strength in commercial contract law, including drafting and negotiation. - Experience supporting international or multi‑region businesses. - Strong commercial judgement and ability to provide pragmatic, business‑focused advice. - Excellent stakeholder management and communication skills. - Ability to work independently and manage competing priorities across regions and time zones. Desirable - Experience in professional services, outsourcing, or regulated environments. - Exposure to APAC legal frameworks and cross‑border contracting. - Experience supporting bids, tenders, and large client negotiations. Benefits - 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles) - Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances. - Life Assurance - Private Medical Insurance - Dental Insurance - Health Assessments - Cycle-to-work scheme - Discounted gym memberships - Referral Scheme

• Develop code as per the specifications and coding standards • Liaise with senior project stakeholders both verbally and in writing • Production of detailed technical design documentation & estimates • Implementing unit tests • Ensure all code passes unit testing with appropriate code coverage • Review Pull Requests of other team member’s code • Provide feedback on process to refine where necessary

• Analyse complex business and technical challenges, using strong knowledge of both domains to design integrated, effective solutions. • Work closely with clients to understand their objectives, identify the most suitable solutions, and design processes that meet their needs. • Lead client workshops to gather detailed business, marketing and technical requirements, identify risks, and present mitigation options. • Collaborate with business architects to assess current capabilities and define high‑level requirements. • Translate business requirements and use cases into clear inputs for designers, including system designs and test plans. • Support multiple client engagements simultaneously, working effectively with internal and client-facing teams. • Review and support product, performance and user acceptance testing to ensure solutions meet requirements. • Present clear, solution‑focused overviews of platform architecture and integration capabilities to both technical and non‑technical audiences. • Continuously develop technical and business knowledge, contributing ideas for process improvement and better use of tools and resources. • Mentor junior analysts in requirements gathering techniques and documentation best practice. • Provide on‑call support where required by client agreements. • Travel as required.