Customer Engineer
Location
Finland
Posted
30 days ago
Salary
0
Seniority
Senior
Job Description
Customer Engineer
Nebius Group
• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues. • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability. • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations. • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements. • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.
Job Requirements
- Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
- Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
- Experience with Kubernetes and Python programming.
- Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
- Customer-centric approach with a proven ability to build trust and foster long-term relationships.
- Strong ability to explain technical concepts to technical and non-technical audiences.
Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
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