• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues. • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability. • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations. • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements. • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

• You take end-to-end responsibility for hospital implementations and manage timelines, milestones, dependencies, and risks — from kick-off to successful go-live. • You manage key stakeholders on the client side (e.g., executive management, IT, medical leadership) and ensure clear communication as well as professional escalation management. • In close collaboration with Sales, Product, and Customer Success, you ensure that all requirements are met and go-lives are executed smoothly. • You maintain project tracking, reports, and documentation and proactively suggest improvements to continuously optimize our implementation processes.

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects. • Partner with Project Managers to deliver projects on time, within scope, and budget. • Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products. • Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals. • Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.

• Provide leadership to our clients to streamline and improve business processes • Lead the implementation, configuration, and customization of Oracle Primavera Unifier • Conduct business process analysis and collaborate with stakeholders to optimize workflows • Develop and deliver training sessions to end-users and administrators on Unifier functionalities • Provide ongoing support, troubleshooting, and performance optimization for Unifier solutions • Assist in the integration of Unifier with P6 EPPM, Oracle Fusion, and other enterprise systems • Collaborate closely with clients to define and document business and functional requirements • Develop reports, dashboards, and custom scripts as necessary • Stay up to date on industry trends, Unifier updates, and best practices