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Automated security and compliance solutions for growing businesses.
Implementation Specialist
Location
India
Posted
33 days ago
Salary
0
Seniority
Mid Level
Job Description
Implementation Specialist
Secureframe
• Own the end-to-end onboarding experience for customers • Manage backend configuration and customer-facing implementation • Serve as the primary point of contact during onboarding • Execute technical provisioning, compliance framework mappings, and operational setup • Work cross-functionally with Compliance, Customer Success, Sales, Support, Product, and Engineering
Job Requirements
- 1–2 years of experience in implementation, onboarding, technical support, project coordination, or IT consulting.
- Strong understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, and similar standards.
- Excellent English communication skills (written and verbal).
- Strong organizational and project management skills with the ability to manage multiple implementations in parallel.
- Ability to explain technical concepts clearly to non-technical stakeholders.
- Detail-oriented and process-driven with a strong customer-first mindset.
- Comfortable handling both backend technical configuration and customer-facing responsibilities.
- Self-starter who thrives in a fast-paced, dynamic startup environment with evolving processes.
Benefits
- Collaboration, connection, and having fun with colleagues
- Reasonable accommodations for travel to company off-sites
- Professional development opportunities
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