• Own the endpoint services program portfolio, spanning data, endpoints, mobile, and print services. • Translate enterprise and business strategy into clear, prioritized roadmaps with defined outcomes and success metrics. • Manage cross‑program dependencies, risks, and tradeoffs across multiple teams and workstreams. • Provide executive‑ready reporting on progress, risks, financials, and outcomes. • Lead delivery using Agile and hybrid Agile/PMO models, ensuring consistent execution across sprint‑based teams. • Partner with product owners and engineering leaders to plan and manage: Sprint goals and backlogs, Program increments, Release milestones. • Ensure teams are delivering value incrementally while maintaining operational stability.

Role Description The Senior Manager of GTM Enablement will design, develop, and personally deliver learning strategies that build capability across two distinct audiences: the internal sales organization and Genetec’s channel partner ecosystem. This role spans operational excellence, consultative selling, storytelling, and partner enablement, combining adult learning expertise with hands-on facilitation to produce impactful, scalable programs that drive sales execution and partner performance across North America and globally. - Develop and implement a comprehensive learning strategy that serves both the internal sales organization and channel partner community, addressing capability gaps across direct selling, partner-led selling, and joint go-to-market motions. - Design, develop, and personally facilitate training programs for both internal sellers and channel partners covering core competencies, including consultative selling, product positioning, partner business development, communication, storytelling, conflict management, and situational adaptability. - Partner closely with Sales Operations, Sales Leadership, and Channel Partner Management to identify capability gaps across sales motions and define learning priorities that reflect each audience’s unique context. - Build curriculum frameworks, learning journeys, and supporting materials, including onboarding programs, certification tracks, and sales playbooks that blend virtual, self-paced, and instructor-led delivery methods across both internal and partner audiences. - Evaluate program effectiveness using data and feedback to continuously improve learning outcomes. - Serve as a trusted advisor to sales and channel leaders, translating business needs into learning solutions and delivering them directly to drive measurable performance improvements across both employed and partner-aligned sales teams. - Lead and develop a small team of enablement professionals, providing direction, coaching, and workload management to ensure high-quality, on-time delivery across all programs. - Collaborate with internal stakeholders and external vendors to ensure consistency and quality in content delivery. Qualifications - Bachelor’s degree in Education, Organizational Development, Business, or related field preferred. - 7+ years of progressive experience in learning and development, with a focus on adult learning, sales enablement, or channel partner enablement; demonstrated experience as a facilitator who personally delivers training in addition to designing it. - Demonstrated experience designing, developing, and facilitating learning programs that improve sales capability or partner performance with a track record of standing up and delivering trainings, not only producing content for others to facilitate. - Strong command of instructional design, learning technologies, and facilitation best practices; confident in delivering instructor-led training to both internal sales audiences and external partner communities in live, virtual, or hybrid formats. - Excellent communication, collaboration, and consultative skills; able to influence across multiple levels of the organization. - Proven ability to manage multiple priorities and deliver high-quality results in a fast-paced environment. - Experience managing or mentoring direct reports, with the ability to delegate effectively while staying hands-on as a facilitator and program owner. - The candidate can be located anywhere in the US. Benefits - Attractive compensation package with 401K match. - Training Tuition Reimbursement Program. - Work-life balance with a flexible working schedule.

• Develop & nurture a solid understanding of the objectives and complexities within intricate Value-Based Care Programs and/or agreements, such as: • CMS Kidney Care Contracting • IWH Payor Agreements • IWH Practice Participation Agreements • Effectively communicate this complex information in a clear and concise manner to both internal and external stakeholders through meetings and presentations • Provide outstanding customer service to all external and internal stakeholders with consistent feedback and follow-through • Investigate and resolve any issues or concerns in a prompt and effective manner • Serve as the primary contact and subject matter expert for IWH Network practices • Assist our nephrology partners in achieving success within Value-Based Care by uncovering valuable insights within data, and identifying opportunities for improvement • Execute company initiatives and ensure the timely completion of deliverables • Ensure accurate documentation of provider interactions and/or visits are maintained in our CRM • Deliver timely training and/or onboarding to Network Providers as new information is available • Verify that information presented to providers is both accurate and timely, including the data accessible through our dedicated portal

• Support the Director of Teaching and Learning in developing high-quality teacher guides, student books, and supplementary materials. • Ensure materials are informed by the latest evidence on teaching. • Optimize materials for all students, including those with learning differences. • Provide ongoing monitoring and coaching to country teams on effective pedagogical approaches.