InterWell Health logo
InterWell Health

InterWell Health is a kidney care management company that is on a mission to reinvent healthcare and better help its patients live healthy and happy lives. As a

Program Manager, Provider Services

Location

United States

Posted

25 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Program Manager, Provider Services

InterWell Health

• Develop & nurture a solid understanding of the objectives and complexities within intricate Value-Based Care Programs and/or agreements, such as: • CMS Kidney Care Contracting • IWH Payor Agreements • IWH Practice Participation Agreements • Effectively communicate this complex information in a clear and concise manner to both internal and external stakeholders through meetings and presentations • Provide outstanding customer service to all external and internal stakeholders with consistent feedback and follow-through • Investigate and resolve any issues or concerns in a prompt and effective manner • Serve as the primary contact and subject matter expert for IWH Network practices • Assist our nephrology partners in achieving success within Value-Based Care by uncovering valuable insights within data, and identifying opportunities for improvement • Execute company initiatives and ensure the timely completion of deliverables • Ensure accurate documentation of provider interactions and/or visits are maintained in our CRM • Deliver timely training and/or onboarding to Network Providers as new information is available • Verify that information presented to providers is both accurate and timely, including the data accessible through our dedicated portal

Job Requirements

  • Bachelor’s degree required; Advanced Degree desirable
  • Proven experience working with physicians and practices, nephrology-specific experience a plus
  • Superior attention to detail and exceptional follow-through
  • Should possess an independent and proactive approach, showcasing dedication to continuous learning
  • Excellent communication and interpersonal skills to effectively collaborate with providers, stakeholders, and internal teams.
  • Must be willing to travel up to 50% of the time to practices (assigned regions to be covered during interview)

Benefits

  • We care deeply about the people we serve.
  • We are better when we work together.
  • Humility is a source of our strength.
  • We bring joy to our work.
  • We deliver on our promises.

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