• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust. • Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning. • Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management. • Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management. • Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability. • Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing. • Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

Role Description Experienced and proactive Quality Engineer is in charge to lead our quality assurance efforts. Play a key role in ensuring the delivery of high-quality software by designing and implementing robust testing strategies. This role requires advanced technical expertise, leadership skills, and a strong ability to collaborate across teams to drive quality initiatives and mentor junior team members. - Define and execute comprehensive test strategies, including functional, performance, and static testing. - Able to design complex test scenarios and with deep understanding of SDLC, test techniques like equivalence partitioning, boundary value analysis, branch testing among others. - Develop and maintain automated test frameworks and scripts using tools like Selenium or Cypress. - Collaborate with developers, product managers, and other stakeholders to ensure quality is embedded throughout the software development lifecycle. - Identify and drive improvements in QA processes, tools, and methodologies. - Maintain detailed documentation of test cases, test scripts, test results and issue resolution. - Use Excel for analyzing and reporting on testing metrics, applying advanced functions as needed. - Ensure thorough documentation of test cases, test results, and issue resolution. - Take ownership of the quality and testing of major modules or projects. - Demonstrate effective time management to handle multiple priorities and deliver high-quality results on time. - Provide critical feedback to stakeholders, including clients, project managers, and developers, regarding software quality and areas for improvement. Qualifications - Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). - Experience: 5+ years of experience in software quality assurance with at least 1 year of experience in test automation. - Data Manipulation: Strong ability to understand data relationships and perform effective data manipulation using advanced spreadsheet functions. - Tools: Experience with Jira for documentation and issue tracking, Microsoft Teams for collaboration, Excel for reporting (including advanced functions), and SQL Server Management Studio for backend data validation. - Experience of test automation tools (e.g., Selenium). - Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues and debugging. Requirements - 40 hours per week Benefits - Life insurance 100% covered - 50/50 Health insurance (optional) - 50/50 Half scholarships (optional) - Annual salary appraisal - Internal savings and credits association - Christmas bonus above the law - Internet bonus - Cellphone bonus - Other benefits

• Support commercial electrical projects from preconstruction through closeout alongside Project Managers and field leadership • Assist with RFIs, submittals, change orders, procurement tracking, and project documentation management • Coordinate with field teams, vendors, subcontractors, and clients to maintain project flow and communication • Review construction drawings, specifications, schedules, and electrical documentation for accuracy and coordination • Track project progress, material deliveries, manpower updates, and schedule milestones across active projects • Participate in project meetings, site visits, and coordination efforts with internal and external stakeholders • Maintain organized project records, logs, and reporting throughout the construction lifecycle • Assist with cost tracking, billing support, forecasting updates, and project status reporting • Help identify and resolve field coordination issues, scheduling conflicts, and documentation gaps • Support multiple commercial electrical projects simultaneously in a fast-paced construction environment

• Embed customer supportability requirements into the earliest stages of the Product Development Lifecycle (PDLC) by participating in design reviews and technical planning with R&D. • Analyze support data and customer feedback to construct evidence-based business cases that influence R&D to prioritize certain improvements. • Provide specifications for proactive product features (such as clearer error messages and diagnostic tools) to reduce friction and deflect potential support tickets. • Orchestrate the Global Ops readiness strategy for new features, ensuring Frontline Support and Ops teams are equipped with the necessary training, documentation, and tooling prior to launch. • Collaborate with R&D to translate complex customer use cases into actionable requirements that ensure long-term product health.