Engineering Manager, Processing
Location
Canada
Posted
20 days ago
Salary
CA$232K - CA$333K / year
Seniority
Senior
Job Description
Engineering Manager, Processing
Lithic
• Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services • Lead delivery of new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces • Own and evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements • Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements • Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way • Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work • Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly • Participate in and help evolve the team's on-call rotation
Job Requirements
- Experience managing and growing engineers, including coaching, feedback, and hiring
- Strong technical judgment and system design skills, especially for low-latency, high-availability systems, with solid networking and infrastructure knowledge
- Comfort staying close to the work — this is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
- Experience shipping and operating production services with strict uptime and latency requirements
- Experience with or interest in network infrastructure — peering, connectivity, failover, and capacity planning for external partner integrations
- Experience with or interest in learning payment processing — card network protocols, authorization flows, clearing/settlement, or similar domains
- Experience with Java, Python, or Kotlin and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar
- Strong cross-functional communication skills and an ability to keep teams aligned under time pressure
- Growth mindset and continuous desire to learn and improve
- An interest in fintech and payments is preferred
Benefits
- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary Privacy.com employee account
- Health, vision, and dental insurance; HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD
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Grow with us As the Company at the forefront of the creation of the Mobile world, and with more than 60,000 patents to our name, we've made it our business to make a mark. Being part of Ericsson empowers you to learn, lead and perform at your best, shaping future technology. Ericsson is an inclusive employer where you are recognized for the skills, talent, and perspective you bring to the team. Within the Solution Area Cognitive Networks Solutions Software R&D (SA CNS SW R&D), we offer the opportunity to collaborate with highly qualified Global teams and to enable success stories for our customers. You will be exposed to groundbreaking technology (5G, ML/AI, Automation and Cloud computing) and support the delivery of multiple Data-Intensive projects from our customer base and internal requirements. You must have the ability to perform hands-on Cloud and Data engineering tasks independently coupled with the appropriate testing. Are you ready to write the future with us? Come, and be where it begins. About this opportunity: Within Cognitive Software Engineering, we offer the opportunity to collaborate with highly qualified teams all around the world and enable success stories for our customers. We are seeking a manager to lead our Software Engineering Development teams. You'll be spearheading the development of our AI-centric world-class SaaS products. As a line manager, you play a critical role in the operation of the business, supervising and managing development teams and acting as a liaison between employees and higher management. Your expertise in both management & technology will be essential to lead your team to success and to promote our company's values, ethics, and culture to ensure outstanding team performance. What you will do: Translate Cognitive Software Engineering strategies into unit strategy and actions: - Oversee and provide technical leadership for the software development lifecycle - Translate and communicate strategic plans into local plans for the unit, setting priorities and targets - Manage targets and objectives for the unit and follow up on performance - Connect strategies with day-to-day operations, communicating how unit tasks contribute to the overarching strategies and visions Workforce planning, Recruitment: - Manage and forecast the resource/competence planning in the unit - Recruit talent ensuring diversity, and manage onboarding of new employees - Participate in annual budget setting and quarterly cost forecasting - Follow-up on cost targets, implementing corrective actions as required Drive performance management of the unit: - Ensure adherence to global processes methods and tools - Identify and mitigate risks and secure execution of the internal controls applicable to our unit - Continuous monitoring of achievement toward targets & change management when required - Review deliverables & support testing, proof of concepts or first-time implementation when required - Unit Performance shall be reported in regular Performance Reviews in Leadership Team - Managers are accountable for other elements of unit performance management, such as Voice for collecting feedback from employees and developing associated plans - Support maintaining records of the performance, relevant training courses, and other records / documents of the team member, as appliable Individual Performance Management: - Set individual goals and targets for the team and team members - Discuss the importance of integrity and integrity goals, ensuring that individual performance is achieved in an ethical and compliant manner - Follow-up on performance of individuals, fostering honest and transparent feedback, and conducting annual appraisal and impact assessment - Provide coaching support to team members and support improvement action plans - Include health, safety, and well-being into everyday conversations Drive Competence and Career Management: - Develop plans for individual/team development connected to business needs - Perform competence inventory in the team & participate in individual assessments as assessor - Support team members with competence and career development - Drive everyday learning - Develop leadership skills in others, and instill our culture of integrity - Plan job rotations Drive Innovation & Improvements: - Foster new ideas for product & process improvements and automation - Identify and implement best practices, and improvement programs to boost unit performance in our hybrid work context - Identify and address barriers to performance - Drive relevant issues for the team - Share knowledge and use collaboration tools - Drives quality & excellence within the team, as well as a speak-up environment. 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Primary country and city: Egypt (EG) || Cairo Req ID: 778692
Director, Software Engineering
MastercardFounded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Software Engineering Must have a solid track record of being a 100% hands-on contributor. We are seeking a highly experienced Subject Matter Expert (SME) in Next Gen technology for senior leadership role. The ideal candidate will have extensive experience working with cloud platforms, with a strong focus on hands-on development of an app and problem-solving skills. • Experience in development and integration of Low Latency , High availability applications .• Design and implement CI/CD pipelines, ensuring efficient deployment and integration processes.• Contribute to DevOps practices to streamline operations and improve system reliability.• Lead technical assessments and inceptions for project initiatives.• Experience in retail banking or FinTech is highly preferred.• Strong problem-solving skills with a hands-on approach to technical challenges. Major Accountabilities: - Software requirements management. - Project planning and control - Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. - Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans. - Ensure development, review and implementation of policy changes based on approved recommendations with minimal customer or staff interruption. - Review and approve the development or revision of operational processes and procedures. - Recommend strategic direction and policy changes. - Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services. Skills/ Abilities: - Ability to translate highly complex technical matters into easily digestible and actionable plans. - Advanced knowledge of business or function. - Requires the ability to lead and manage senior technical individual contributor and management staffs with the ability to foster open communications across various organizational levels. - Requires skills to motivate direct and indirect reports to deliver superior results. - Requires the skills to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management. - Requires the ability to interact across multiple organizational levels and assume a lead role and set direction for large or complex projects. Education: Bachelor's Degree in related functional area or equivalent work experience with exposure to management theories and concepts. Qualifications: * 20+ years of experience in software development and technical leadership with Java, Spring Boot, J2EE and mobile application development * Great exposure to microservices architecture. * Working knowledge Kafka/MQ JMS * Expertise in Elastic Search, SQL, NoSQL databases, and Caching solutions. * Hands on experience in application design & development must in above mentioned technology. * Expertise in Test driven development. * Strong analytical, troubleshooting, and problem-solving skills * Passion for technology and self- starter * Orientation towards Disciplined development processes * Able to write SQL Queries and PL/SQL to Analyze data, Data Model Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
• Lead and manage a team of product focused software engineering resources to deliver business impact. • Accountable for delivery of product for the assigned product portfolio. • Work with your team to design, develop, test, implement, and support technical solutions across a full stack of development tools and technologies. • Develop a service-oriented team that delivers exceptional business solutions that align with business application requirements in a collaborative manner. • Track key metrics to measure delivery performance and quality. • Frequently collaborate with Product Owners and Team Leads. • Effective decision making, problem solving, and strategic planning for product coding. • Provide leadership, coaching, and mentoring to direct reports to champion a culture of excellence and continuous learning (Winning Behaviors). • Provide technical information required in the preparation of annual budget figures for software development, including resources needed to ensure timely response to needs of business. • Able to anticipate future technology trends and business needs. • Continued education in emerging development trends and technologies. • Build positive relationships with teams and coworkers. • Prioritize team product tasks and epic assignments. • Excellent organization skills and proven ability to complete deliverables. • Ensure standard operating procedures and project guidelines are being met. • Apply corporate and industry security policies across the team.



