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RealTime eClinical Solutions

Better research. Better business. Better outcomes.

Technical Delivery Manager

Technical Project ManagerTechnical Project ManagerFull TimeRemoteJuniorTeam 51-200Since 2011H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

19 days ago

Salary

$85K - $105K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Technical Delivery Manager

RealTime eClinical Solutions

• Lead a team of configuration and data migration specialists, overseeing technical projects such as system architecture builds, template configuration, API integrations, SSO, and database migrations. • Establish team and individual development plans, supporting career growth, technical advancement, and role clarity. • Coordinate technical scoping and resource allocation for incoming configuration requests, ensuring alignment with project timelines and business objectives. • Maintain and evolve configuration standards, documentation templates, and delivery protocols to ensure technical consistency across all customer environments. • Collaborate with the Product team to define and communicate user acceptance criteria for upcoming features that impact system delivery, configuration, and technical workflows. • Monitor capacity, track progress against milestones, and support risk mitigation strategies for technical delivery projects. • Serve as an escalation point for configuration-related challenges and blockers, working with cross-functional stakeholders to resolve system-level issues. • Engage with customers, when appropriate, to clarify complex configuration requirements and ensure accurate technical implementation. • Own the documentation and ongoing refinement of internal configuration tools, system setup guides, and team onboarding materials. • Ensure accurate intake, tracking, and categorization of Professional Services case submissions related to configuration and migrations. • Support cross-departmental training efforts to improve organizational understanding of configuration dependencies and system architecture standards. • Maintain compliance with company policies and procedures, including HIPAA regulations and data privacy standards.

Job Requirements

  • 1+ year of experience managing technical teams and projects in a SaaS or healthcare technology environment.
  • Strong working knowledge of system configuration, data structures, and integration principles.
  • Experience managing cross-functional technical projects from scoping through delivery.
  • Exceptional organizational, problem-solving, and communication skills.
  • Ability to lead with clarity in a dynamic and evolving environment.
  • 2+ years of supervisory or management experience preferred.
  • 1+ years of experience within the clinical research industry or biotech fields
  • Bachelor’s degree or equivalent experience.

Benefits

  • Health insurance
  • Long-term disability
  • Life insurance
  • Unlimited Paid Time Off
  • 10 paid Holidays
  • Paid Parental Leave
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • 401K contributions match

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