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Senior Director, Portfolio Management
Location
Illinois
Posted
136 days ago
Salary
$200K - $220K / year
Seniority
Senior
Job Description
Senior Director, Portfolio Management
Trace3
• Own the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution. • Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics. • Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services. • Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability. • Lead and develop a high-performing portfolio management and enablement team. • Align team structure and capabilities with the future needs of the services portfolio. • Foster a culture of ownership, collaboration, continuous improvement, and innovation. • Lead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement. • Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment. • Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting). • Govern pricing frameworks, service packaging, lifecycle status, and financial thresholds in partnership with Sales, Finance, and Delivery leadership. • Ensure offerings meet operational readiness, profitability, and market relevance standards. • Drive adoption of standardized sales motions and enablement pathways to support scalable growth. • Establish portfolio performance reporting across revenue, gross profit, growth trends, pipeline health, attach rates, and lifecycle status. • Lead regular portfolio performance reviews, identifying trends, risks, and opportunities for investment, enhancement, or rationalization. • Influence and align leaders across the organization to resolve roadblocks, accelerate execution, and drive shared priorities.
Job Requirements
- Bachelor’s degree in business, product management, technology, or related field required
- Advanced degree (MBA or equivalent) preferred
- 10+ years of experience in portfolio management, product management, services strategy, or offering management
- Experience working in technology services, consulting, or systems integrator environment
- Proven ability to lead, manage, and develop high-performing portfolio managers, analysts, or enablement teams
- Strong familiarity with service catalog design, pricing models, financial analysis, and offering lifecycle governance
- Strong financial and business acumen with a deep understanding of services profitability, margin models, and portfolio KPIs
- Proficiency with enterprise business systems (CRM, ERP, PSA, pricing/scoping tools) and data analysis/reporting tools
- Demonstrated success leading cross-functional initiatives across Sales, Delivery, Finance, and Marketing
- Ability to build alignment across organizational levels and influence stakeholders without direct authority
- Skilled in strategic planning, long-term portfolio visioning, and translating strategy into structured execution
- Highly adept at navigating conflict, resolving competing priorities, and driving consensus in complex environments
- Expertise in process improvement, change management, and operational standardization at scale
- Highly organized, detail-oriented, with strong prioritization skills in fast-paced, dynamic environments
- Ability to manage multiple initiatives simultaneously while maintaining clarity, structure, and momentum
- Exceptional written, verbal, and presentation skills, including comfort presenting to senior leaders.
Benefits
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
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