This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Mission Rock Residential as a Regional Manager and take charge of transforming communities into thriving hubs of excellence. Under the guidance of the Vice President/Senior Regional Manager, you will lead with vision and precision, overseeing all aspects of property operations and maintenance. Your role will encompass financial stewardship, ensuring adherence to budgets while crafting strategic projections for operational and capital expenditures. Location: Denver, CO (This is a work from home position based in Denver, CO) The expected compensation range for this position is $125,000.00- $135,000.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. Responsibilities - Spearhead the implementation, monitoring, and strict adherence to property operating and renovation budgets across your portfolio. - Dive deep into financial strategies by analyzing, crafting, and recalibrating operating and capital budgets for each property. - Take charge of monthly financial health checks, ensuring accurate reporting and proactive corrections for optimal fiscal management. - Lead the way in supervising, authorizing, and overseeing contract services, repairs, and supply expenditures beyond on-site authority. - Secure necessary approvals for expenses surpassing Regional Manager limits, ensuring seamless financial oversight. - Collaborate closely with the Regional Service Manager and Vice President to ensure timely and budget-conscious execution of capital expenditures. - Ensure all contracts, insurance, and scopes align with every capital investment. - Drive project success through vigilant monitoring of progress and costs, ensuring efficiency and adherence to timelines. - Optimize community performance metrics including turnover rates, market competitiveness, occupancy levels, and financial health indicators. - Strategically utilize data insights from rent rolls, lease renewals, and financial statements to guide property managers towards focused priorities. - Innovate marketing strategies to attract qualified prospects and minimize unit downtime across your portfolio. - Leverage market positioning knowledge to capitalize on community strengths and mitigate challenges within respective submarkets. Qualifications - Multifamily property management experience is a must. - 10+ years of management experience. - BA or BS preferred; proven industry experience will replace. - CPM and applicable State Brokers License preferred. - Strong interpersonal skills. - Effective communication skills. - Proven collaboration within a team. - Inspiring leadership skills that spark team member engagement and performance. - Excellent written and oral communication skills. - Advanced skill level with MS Excel. - Intermediate skill level with MS Word. - Intermediate skill level with Microsoft Outlook/Exchange. - Solid analytical/logical mindset and attention to detail. - Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Creative Suite. - Yardi PMS proficiency. - CRM (RentCafe preferred) knowledge. - Bi-lingual (Spanish) is a plus. Benefits - Career advancement and learning opportunities - Bonus opportunity - 13 paid holidays, including a Floating Holiday & Volunteer Day - Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more! - Housing discount opportunity - 401(k) with company match - Medical, Dental, and Vision insurance plans - Employer-sponsored short-term & long-term disability plans - Company-paid life insurance - Health savings account with employer contribution - Flexible spending account - Voluntary benefits - Employee Assistance Program (EAP) Company Description Your leadership will shape exceptional living experiences and drive unparalleled success. Apply now to join a dynamic team dedicated to redefining excellence in property management. Together, we'll create thriving communities where residents love to live. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. Application deadline 4/06/25 if a candidate is not selected by that date later applications may be considered.

• Enhance and Review Clinical Solutions: Utilize expertise to assist in the enhancement and review of readmissions, place of service, and other clinical solutions. • Collaborative Development: Work with a multi-disciplinary team of programmers, operations staff, product leaders, and auditors to bring DRG process ideas from creation to implementation. • Regulatory Monitoring: Assess and adjust written rules by monitoring their effectiveness, keeping up with regulatory updates, and making necessary changes. • Team Leadership: Lead the DRG team by providing guidance, counsel, and development plans to ensure long-term retention and professional growth of DRG staff. • Claims Review Management: Oversee the entire process of clinical claims review, understanding various client configurations and workflows. • Operational Oversight: Manage scheduling, reporting to management, issue resolution, and execution of plans. • Work Coordination: Assign and prioritize work, set goals, and coordinate daily activities of the team. Provide regular updates and communication through one-on-one and team meetings. • Performance Monitoring: Monitor individual and team results to ensure timely completion of work in accordance with department standards and medical policy guidelines. • Analytical Problem-Solving: Demonstrate analytical skills to identify problems and trends, develop solutions, and implement action plans. • Policy and Process Development: Develop departmental policies, processes, and training standards. • Support and Evidence: Provide internal and external partners with evidence and references supporting industry standards, auditing guidelines, and review stances. • Performance Reporting: Provide reports on key performance indicators, including quality scores, workflows, savings, revenue projections, and inventory on a predetermined schedule. • Solution Development: Collaborate with a multi-disciplinary team to suggest solution development, including operations, product, data analytics, and technology. • Timeline Management: Set timelines and ensure communication on progress, tracking delivery, and escalating roadblocks or dependencies. • Program Deployment: Design and deploy effective programs/solutions to identify and correct claims with aberrant results, providing feedback to resolve root causes. • Research and Special Projects: Assist with research, special projects, and ad hoc claim reviews as needed. • Other Duties: Perform other duties as assigned.

• Cultivates, manages, and grows long-term relationships with key contacts in the entertainment and sports industries to create meaningful wish fulfillment opportunities. • Provides mentorship, direction, and performance management to direct reports; align team goals with national strategy and departmental priorities. • Acts as a liaison between celebrity representatives, media partners, sports franchises, agents, and Make-A-Wish chapters and global affiliates to coordinate and facilitate wishes. • Plans and executes highly curated, high-touch experiences involving public figures, ensuring alignment with brand values and organizational protocols. • Collaborates with internal Make-A-Wish America and chapter/affiliate teams and external stakeholders to deliver consistent, exceptional experiences for wish families and partners. • Secures in-kind and cash support from celebrity partners including tickets, souvenirs, merchandise, experiences, etc.in support of ESR team revenue goal of 1M+ annually. • Maintains and supports decision making and solutioning in the Salesforce database, used for tracking wishes, celebrity account information, and communication workflows. • Collaborates with Director to create and disseminate updated resources, toolkits, and best practices for chapters engaging with celebrities or coordinating wish experiences. • Represents Make-A-Wish at high-visibility events and wish experiences (virtually or in person) as needed to ensure seamless execution and high-standard relationship management. • Works with internal and external teams to gather stories and visuals from wish experiences for potential media and promotional use, obtaining all necessary approvals and releases. • Collaborates with Make-A-Wish PR team and senior leadership to manage crisis communications involving celebrities or celebrity-related wishes, ensuring compassionate, timely, and mission-aligned messaging that protects the integrity and reputation of the organization. • Acts as a subject matter expert for designated industry and relationships, and stewarding those gift relationships in partnership with the revenue team. • Secures local volunteers and celebrity wish hosts to support events and/or wish fulfillments where personal attendance is not feasible. • and maintains celebrity and talent contact profiles within the database. • Performs other job-related duties and special projects as assigned.

• Own and run the end-to-end Incident Management process • Lead and coordinate all P1/P2 Major Incidents, from detection to resolution • Facilitate rapid troubleshooting with Infra, DevOps, Security, Networking, and Application teams • Serve as the primary communication lead during incidents • Ensure root cause analysis (RCA) is conducted for all major incidents • Identify incident trends and drive long-term prevention activities • Own the Change Management process • Review, assess, and approve changes (standard, normal, emergency) • Chair the Change Advisory Board meetings • Maintain change calendar and enforce compliance with organizational standards • Coordinate and manage software releases, infrastructure rollouts, patch cycles, and deployments • Oversee the accuracy and integrity of the Configuration Management Database (CMDB) • Continuously improve ITSM processes using ITIL best practices • Establish KPIs and dashboards for incidents, changes, and releases