• Cultivates, manages, and grows long-term relationships with key contacts in the entertainment and sports industries to create meaningful wish fulfillment opportunities. • Provides mentorship, direction, and performance management to direct reports; align team goals with national strategy and departmental priorities. • Acts as a liaison between celebrity representatives, media partners, sports franchises, agents, and Make-A-Wish chapters and global affiliates to coordinate and facilitate wishes. • Plans and executes highly curated, high-touch experiences involving public figures, ensuring alignment with brand values and organizational protocols. • Collaborates with internal Make-A-Wish America and chapter/affiliate teams and external stakeholders to deliver consistent, exceptional experiences for wish families and partners. • Secures in-kind and cash support from celebrity partners including tickets, souvenirs, merchandise, experiences, etc.in support of ESR team revenue goal of 1M+ annually. • Maintains and supports decision making and solutioning in the Salesforce database, used for tracking wishes, celebrity account information, and communication workflows. • Collaborates with Director to create and disseminate updated resources, toolkits, and best practices for chapters engaging with celebrities or coordinating wish experiences. • Represents Make-A-Wish at high-visibility events and wish experiences (virtually or in person) as needed to ensure seamless execution and high-standard relationship management. • Works with internal and external teams to gather stories and visuals from wish experiences for potential media and promotional use, obtaining all necessary approvals and releases. • Collaborates with Make-A-Wish PR team and senior leadership to manage crisis communications involving celebrities or celebrity-related wishes, ensuring compassionate, timely, and mission-aligned messaging that protects the integrity and reputation of the organization. • Acts as a subject matter expert for designated industry and relationships, and stewarding those gift relationships in partnership with the revenue team. • Secures local volunteers and celebrity wish hosts to support events and/or wish fulfillments where personal attendance is not feasible. • and maintains celebrity and talent contact profiles within the database. • Performs other job-related duties and special projects as assigned.

• Own and run the end-to-end Incident Management process • Lead and coordinate all P1/P2 Major Incidents, from detection to resolution • Facilitate rapid troubleshooting with Infra, DevOps, Security, Networking, and Application teams • Serve as the primary communication lead during incidents • Ensure root cause analysis (RCA) is conducted for all major incidents • Identify incident trends and drive long-term prevention activities • Own the Change Management process • Review, assess, and approve changes (standard, normal, emergency) • Chair the Change Advisory Board meetings • Maintain change calendar and enforce compliance with organizational standards • Coordinate and manage software releases, infrastructure rollouts, patch cycles, and deployments • Oversee the accuracy and integrity of the Configuration Management Database (CMDB) • Continuously improve ITSM processes using ITIL best practices • Establish KPIs and dashboards for incidents, changes, and releases

Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you’ll share in our pride and purpose that affects the lives of millions around the world! In this role, employee will co-develop & implement processes relating to readiness and capacity with your assigned commodity and suppliers. Employee will lead the implementation of this process with specific suppliers ensuring that there is cadence and proactive problem solving in the space. The goal for this role will be to ensure there is an understanding of current state and a plan to meet global requirements from this commodity as demand increases over a rolling 3-year window. The role has autonomy within the Commodity to create and drive rhythms to serve readiness and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. Job Description Roles and Responsibilities - Partner with the Central Readiness team to learn and implement the readiness process within the assigned Commodity & External Suppliers - Develop relationships within the commodity, sites, suppliers & part family - Build commodity specific models of capacity at various stages of the value chain to visualize the constraints in a quantitative way. - Build action plans and apply structured problem solving to alleviate the constraints in conjunction with members of the PF and Supplier Team. - Lead teams and create accountability around action plan execution to ensure programs stay on track. Confirm thru on-site visit and other means actual improvements to material receipts - Engage the commodity leadership team & major stakeholders in regular cadence around readiness and drive action plan execution with the Supplier Teams & the suppliers themselves to grow capacity. - Supports PF S&OP process for assigned commodities. - Communicate source constraints to be incorporated in S&OP rhythms to respond to demand changes. - Develop Key Performance Indicators (KPI) & standard work for readiness processes at end state within the commodity. - Support daily management processes & standard work for your commodity. - Join central readiness team running engine program readiness assessments to support customer commitments related to Supply Chain output capability as required. - Interpret internal and external business challenges and recommend best practices to improve products, processes, or services. - Utilizes understanding of industry trends to inform decision making process. - Present business or technical discipline solutions to leaders - Communicate complex messages and negotiate internally and externally with others to adopt a different point of view. Required Qualifications - Bachelor's degree from an accredited university or college - A minimum of 5 years of experience in Sourcing, Supply Chain, Operations, or Project Management - Travel up to 50% required Desired Characteristics - Humble: respectful, receptive, agile, eager to learn - Transparent: shares critical information, speaks with candor, contributes constructively - Focused: quick learner, strategically prioritizes work, committed - Leadership ability: strong communicator, decision-maker, collaborative - Problem solver: analytical-minded, challenges existing processes, critical thinker. Pay Transparency The base pay range for this position is $118,000 - $160,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on March 19th, 2026. Benefits GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​ GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position

• Prüfungen von Bauvorhaben auf hohen Vamo-Standard • Erster Kontakt für Kund:innen nach Bauabschluss • Fehlerdiagnose und -analyse von Kund:innenanliegen • Komplexe Fälle intern steuern und Fehlerbehebung vorantreiben • Mitgestaltung eines professionellen Aftersales-Prozesses