• Perform detailed reviews of firewall rule changes, configurations, and policy implementations to ensure alignment with internal standards, regulatory requirements, and industry best practices. • Actively research current threats and attack vectors being exploited in the wild. • Meet the audit target using observation score cards for respective accounts. • Validate adherence to frameworks such as NIST, ISO 27001, and organizational security policies. • Develop comprehensive audit reports, highlight findings, and provide actionable recommendations for remediation. • Maintain and develop SOPs for firewall engineering team. • Identify recurring issues and propose enhancements to change management and firewall governance processes. • Partner with firewall engineers, network security teams, and SOC analysts to maintain a secure and compliant environment. • Guide firewall engineers on audit methodologies, quality standards, and best practices.

• Serve as an internal point of contact for all privacy matters within the information technology department. • Proactively monitor, interpret, and communicate changes in data privacy regulations across all regions. • Manage all privacy technology and processes like DSARs, RoPA, PIA, Vendor Oversight, Training and Awareness. • Partner with cross-functional teams to embed privacy-by-design principles, scale compliance practices. • Lead privacy-related projects from planning through execution, ensuring accountability and timely delivery. • Develop and deliver privacy training and awareness programs across the organization.

• Maintain the financial integrity and accuracy of vendor funds programs • Calculate rebate receivable and inventory reserve • Make recommendations to sourcing regarding vendor agreements • Track and suggest alternative purchasing plans • Ensure compliance with sourcing agreements • Provide direction to accounting department on payments • Assist in creating clear sourcing agreements • Reconcile vendor payments • Analyze vendor submitted information

• Managing and executing timely & accurate responses to quality complaints • Based on business criteria even owning entire E2E customer complaints • Utilizing project management, process improvement, customer service, and communication skills • Analyzing and managing internal and external quality excellence to enhance customer satisfaction, enable accelerated growth, and deliver product quality complaints • Initiating actions to lead projects, provide training to new employees, and link project steps to business strategies • Applying analytical skills for analysis and interpretation of trends or data generated by a company reporting • Participating in efforts to develop a common global SIBG Complaint process • Developing and leading improvements and/or solutions to work processes and tools