• Managing and executing timely & accurate responses to quality complaints • Based on business criteria even owning entire E2E customer complaints • Utilizing project management, process improvement, customer service, and communication skills • Analyzing and managing internal and external quality excellence to enhance customer satisfaction, enable accelerated growth, and deliver product quality complaints • Initiating actions to lead projects, provide training to new employees, and link project steps to business strategies • Applying analytical skills for analysis and interpretation of trends or data generated by a company reporting • Participating in efforts to develop a common global SIBG Complaint process • Developing and leading improvements and/or solutions to work processes and tools

• Plays a critical role in the implementation and maintenance of hospital payer contracts within Experian Health's Contract Manager system • Ensure accurate modeling of reimbursement methodologies to support valuation of hospital claims and patient estimates • Collaborate with senior team members to process new client implementations and independently manage routine maintenance cases • Analyze, define, and maintain hospital payer contracts including Medicare, Medicaid, Workers Compensation, and Commercial Payers • Analyze complex contract provisions and reimbursement rates submitted by clients • Research payer websites and regulatory sources to stay current on adjudication rules • Validate system-generated valuations against client-submitted claims and estimates • Respond to valuation-related support cases within defined Service Level Agreement timeframes • Participate in internal and client meetings to support project agreement and issue resolution • Contribute to process improvement aimed at reducing manual effort

• Je gaat zelfstandig op pad om op locatie luchtmetingen uit te voeren tijdens saneringen • Je plaatst luchtpompen op kritieke plaatsen en controleert regelmatig of de meting naar behoren verloopt • Na de meting analyseer je zelf je genomen monsters op locatie onder de microscoop

• Serve as the subject matter expert on subscription analytics, including acquisition, conversion, retention, churn, LTV, pricing, and offer strategy. • Partner with Product and Marketing leadership to monitor player behavior, subscription health, and overall game performance. • Define, evolve, and standardize KPIs specific to subscription based mobile business models. • Build and deploy advanced data models using Python or R to forecast subscriber growth, churn risk, and revenue performance. • Design, implement, and analyze A/B tests focused on subscription conversion, pricing, paywalls, win-back campaigns, and retention strategies. • Translate complex game and marketing data into clear, actionable insights that directly inform roadmap and investment decisions. • Develop and maintain scalable dashboards and reporting frameworks for stakeholders at all levels. • Identify revenue optimization opportunities and proactively recommend high-impact product and monetization initiatives. • Ensure best practices in experimentation, analytics instrumentation, and subscription performance measurement.