• Serve as the definitive technical authority for our Salesforce ecosystem • Define and own the Salesforce enterprise architecture strategy • Lead architectural design reviews and technical governance for Salesforce initiatives • Manage a team of 7 or more Salesforce developers and administrators • Provide hands-on technical oversight of Apex development and integrations

• Lead the design, implementation, and optimization of Salesforce solutions across the enterprise. • Serve as a trusted advisor to stakeholders, guiding technical teams. • Ensure architectural best practices are followed, including performance tuning, security, and integration. • Review and approve technical designs and code to ensure quality and alignment with enterprise standards. • Oversee data modeling, integration design, and data migration planning. • Stay updated on Salesforce platform enhancements and industry trends to guide long-term strategies.

• Own high-level design and documentation of solution frameworks to address user needs • Lead high-level evaluation of user stories for technical implementation, including gap analysis between Salesforce functionality and client needs • Maintain and extend all Salesforce Extensions and third-party integrations • Own Salesforce underlying data model, including documentation, data governance, and extension • Create 'how-to' internal guides and relevant trainings • Collaborate with cross-functional teams, supported by the Platform team, to understand users' needs and identify opportunities for automation within Salesforce, ensuring alignment with business goals. • Support Salesforce team by providing technical leadership, encouraging best practices in integration and application development, deployment, testing (unit and systems), and iterative refinement • Support Salesforce Development Lead in managing implementation of complex solutions, code review, deployments and other areas of need • Support team in troubleshooting problems and ongoing support requests from users • Stay up-to-date with the latest Salesforce features, releases, and industry best practices, proactively recommending and implementing innovative solutions to optimize the platform and enhance user experience.

• Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives • Own end-to-end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long-term scalability • Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements • Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency • Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences • Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams • Translate business requirements into scalable technical solutions and guide development teams on implementation approach • Lead technical design reviews and ensure adherence to architectural standards and best practices • Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning • Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements • Define data architecture and modeling strategies to support customizations and integrations • Identify and proactively mitigate technical risks, ensuring successful project delivery • Partner cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives • Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives • Travel up to 25% for customer engagements and internal events