• Serves as a team leader, coach, mentor, role model, and change agent to a team of employees who provide personal lines insurance. • Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. • Reviews key reporting results to include process adherence escalations and exceptions. • Utilizes Agency Management Systems for operating in a multi-carrier environment to provide Day to Day operational support. • Maintains high degree of industry expertise and knowledge of industry trends to facilitate and support the technical and interpersonal skills development of their team. • Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs. • Handles member and team escalations and makes appropriate risk decisions based on policies. • Interfaces with external carriers and partners, leveraging knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, contributing to the department success. • Responsible for assessing internal/external talent with the talent acquisition team to make informed hiring decisions. • Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and developing employees through regular coaching and timely feedback. • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Role Description The Fleet Manager is responsible for delivering exceptional client experiences by ensuring the fleet is highly functional, well-maintained, thoroughly documented, and equipped with advanced technology. Performs related duties as assigned. What you can expect from Pipe View America: - The opportunity to work closely with and be supported by the best operations and administrations teammates in the sewer inspection/location industry. - A company that calls you a teammate, not an employee. - A workplace that “Respects Everyone” and recognizes hard work. - A workplace that understands the life balance and puts family first. - A company with a reputation of listening to clients and creating solutions for them. - A company that measures customer deliverables and experiences every week to “Drive Accountability” and “Ensure Exceptional Experiences”. - “Promote Safety” is our number one Core Value. Qualifications - Associate Degree preferred. - 4+ years of mechanical repair. - Possession of a valid Driver’s License and DOT card. - Proficiency in MS Office suite required. - Demonstrated ability to deliver results while working on multiple projects simultaneously. - Must be able to read, write and speak English. Requirements - Commitment to Pipe View America’s core values, mission, and programs. - Monitor and act upon vehicle and equipment inspection reports. - Ensure vehicles and equipment are safe to operate per DOT and company standards. - Research and assist purchase of new fleet vehicles and equipment. - Update databases and inventory for new or removed vehicles and equipment. - Update databases and inventory for vehicle and equipment repairs. - Schedule equipment and vehicle repairs for minimum impact to operations. - Hold teammates accountable for timely and thorough reporting of damaged vehicles and equipment. - Hold teammates accountable for the cleanliness of their vehicles and equipment. - Repair equipment or vehicles when cost effective and time allows. - Transport vehicles or equipment to and from repair locations. - Train teammates on specific maintenance items they can perform on their equipment. - Assist with new teammate orientation of equipment, high level overview of maintenance and cost. - Attend meetings with senior management. - Performs related duties as required. Company Description Pipe View America is committed to diversity and equal opportunity in its employment practices.

• Lead and oversee provider enrollment and credentialing operations. • Manage and develop Credentialing Coordinators, Supervisor, and Provider Recruitment Coordinator. • Serve as subject matter expert for provider credentialing, payer enrollment, and delegated credentialing. • Design and implement process improvements to enhance accuracy, timeliness, and operational efficiency. • Establish and manage delegated credentialing processes in compliance with NCQA, CMS, and regulatory standards. • Monitor performance metrics, analyze trends, and deliver actionable reports to leadership. • Partner with Finance, Operations, Practice Leaders, and executive stakeholders to prevent revenue leakage. • Ensure full compliance with federal, state, payer, and Trinity Health policies.

Role Description Le poste de coordinateur ou coordinatrice des cas cliniques est essentiel, car il permet de mettre en liaison nos projets et notre réseau de spécialistes bénévoles pour qu'ils fournissent des conseils cliniques sur des cas spécifiques. La personne à ce poste assigne et suit les cas cliniques transmis par notre personnel de projet au moyen de la plateforme de gestion des cas de télémédecine, en choisissant la personne la plus appropriée parmi les spécialistes pour répondre à la question posée. En se basant sur son expérience et son expertise, il ou elle veillera à ce que tous les cas soient assignés adéquatement et avec diligence jusqu'à ce qu'ils aient été complétés, en tout respect de la vie privée. Ses expériences seront caractérisées par son leadership en matière d'apprentissage et de développement des capacités en fonction de sa compréhension unique des réalités régionales. - Assigner des cas à des spécialistes bénévoles en temps opportun, tout en respectant le jumelage cas/spécialité - Veiller à ce que la vie privée et les protocoles cliniques soient respectés et améliorés si nécessaire - Faire preuve de diplomatie et utiliser une communication de haut niveau pour inciter les projets à utiliser les services de télémédecine afin d'en augmenter la pénétration - Fournir le contexte du projet et des commentaires au canal spécialisé pour améliorer les opérations - Fournir un encadrement et du soutien à l'ensemble de l'équipe des coordinateurs et coordinatrices, en particulier à ceux et celles qui sont en poste depuis peu. Qualifications - Diplôme universitaire dans un domaine médical ou paramédical pertinent - Compétences approfondies en évaluation et en analyse - Adhésion aux principes de MSF - Sensibilisation interculturelle - Sens du résultat et de la qualité - Travail d'équipe et coopération - Sensibilisation et gestion de la sécurité - Gestion des outils en ligne, y compris Microsoft 365, etc. - Expérience et connaissance de la mise en œuvre de systèmes de télémédecine, un atout - Maîtrise de l'anglais - Maîtrise du français, grandement souhaitable - Maîtrise de l'espagnol ou de l'arabe, un atout Requirements - Il faut être légalement autorisé·e à travailler dans ton pays de résidence actuel; MSF Canada n'est pas en mesure de soutenir ou de relocaliser des candidat·e·s de l'extérieur. Benefits - Ce sera la grille salariale et l'ensemble des avantages sociaux du bureau MSF responsable du contrat qui s'appliqueront.