Role Description We are hiring a Program Manager to own the delivery system across Skaled's entire book of business. This is not a status-updater or a task tracker. This person is the operational conductor — the one who ensures every client engagement is set up cleanly, roadmaps are realistic and executed against, risks are surfaced before they become problems, and leadership has clear visibility into the health of the portfolio at all times. You will work directly with Practice Leaders and Engagement Leads across Skaled's Revenue Strategy and AI practices to manage concurrent client programs simultaneously. If you thrive in fast-paced consulting environments, love bringing structure to ambiguity, and take real ownership of delivery outcomes — this role is for you. What You'll Do - Own the Delivery System - Own the operational setup and ongoing optimization of Asana across all Skaled client engagements - Maintain standardized project templates, task structures, milestone frameworks, and dashboards - Ensure every engagement is set up cleanly and consistently from day one - Build scalable delivery practices that support both Revenue Strategy and AI engagements - Build and Maintain Client Roadmaps - Translate engagement goals into detailed execution plans with clear owners, timelines, milestones, and dependencies - Maintain a near-term "next up" list and a longer-term backlog for every active engagement - Ensure roadmaps stay current, realistic, and aligned to scope and budget throughout delivery - Drive Execution and Surface Risk Early - Run weekly internal production meetings for each client engagement - Drive agendas, track action items, and ensure teams leave with clear next steps and owners - Identify blockers, scope creep, timeline risk, and dependency issues before they escalate - Pressure-test timelines and effort assumptions to prevent rework and missed deadlines - Monitor Pacing, Scope, and Engagement Health - Track progress against roadmap, timeline, and milestones across all active engagements - Flag off-roadmap asks that create scope creep or margin risk - Surface overages early with a clear action plan — reprioritization, de-scope, or change order - Partner with Consulting Operations and Practice Leaders to maintain delivery health visibility - Provide Portfolio Visibility and Reporting - Produce and maintain weekly reporting summaries across Skaled's full book of business - Give leadership a decision-ready view of portfolio health, risks, roadmap progress, and blockers - Partner on dashboards and reporting infrastructure to support ongoing operational visibility Qualifications - 5–10+ years in consulting, advisory, agency, or fast-paced client service environments - Proven track record managing multiple concurrent client engagements simultaneously - Experience maintaining delivery quality across competing priorities, timelines, and stakeholders - Comfortable shifting across industries, business models, and client maturity levels Requirements - Strong hands-on ownership of tools like Asana, Monday.com, Jira, or similar platforms - Experience building templates, governance models, reporting cadences, and delivery processes - Skilled at running internal production meetings and maintaining milestone discipline - Ability to turn high-level goals into sequenced, owner-assigned execution plans - Working knowledge of modern GTM functions: sales, enablement, RevOps, CRM, analytics, automation - Comfortable supporting AI-related engagements — strategy, workflow automation, rollout, enablement, adoption - Strong instincts for where projects commonly break down: unclear requirements, poor handoffs, scope drift, integration dependencies, or adoption risk - Experience managing a portfolio or book of work — not just a single project - Sharp awareness of pacing, scope control, margin health, and delivery risk - Able to identify overages and timeline risk before they become larger problems - Skilled at producing executive-ready delivery summaries for leadership - Strong executive presence with crisp, structured communication - Comfortable leading internal meetings, driving alignment, and holding teams accountable - Good judgment on when to escalate, when to resolve directly, and how to keep work moving Benefits - $110,000 – $125,000 base salary - Bonus compensation - Medical, Vision, and Dental insurance - 401(k) with 3% company match (after 3 months of employment) - Remote-first, US-based role

Role Description Harbor IT is seeking a Program Manager to own the end-to-end delivery of a high-stakes healthcare IT transition. This engagement involves a mid-market healthcare organization with approximately 100 facilities nationwide, currently supported by an internal IT team of 40–50 staff, transitioning to a fully managed Harbor IT service model within a 2–4 month window. This is the most consequential mid-market engagement in Harbor IT’s portfolio this year. The Program Manager is accountable for executing a clean cutover of the client’s full IT operation onto Harbor IT’s processes, tooling, and operating model—with zero service interruption, zero net-new compliance findings, and preserved executive trust. This role is designed for a seasoned operator who has personally delivered transitions of this scale and speed before. It requires executive presence, decisive judgment, and hands-on leadership—strategic in the boardroom and tactical on the ground. Key Responsibilities - End-to-End Transition Ownership - Deliver a full IT operational cutover within 2–4 months - Ensure zero critical service interruptions and no compliance gap - Own timeline, risk, scope, and delivery outcomes - IT Staff Assessment and Restructuring - Personally assess the client’s internal IT team - Make retention and redundancy recommendations - Lead sensitive communications in partnership with client HR and Harbor IT leadership - Design and execute retained-staff onboarding - Steady-State Team Buildout - Hire and manage field technicians, site leads, and operational staff - Integrate retained client employees or recruit externally as needed - Ensure staffing readiness by cutover, not after - Field Coverage Model Design - Define and implement on-site, regional, and remote coverage across approximately 100 facilities - Document, staff, and operationalize the model within the transition window - HIPAA and Healthcare Compliance Continuity - Own compliance integrity throughout the transition - Ensure PHI handling, BAA continuity, access controls, and audit readiness - Coordinate closely with Harbor IT Security and client compliance leadership - Executive Client Leadership - Act as the executive point of contact for client sponsors - Run weekly steering committee meetings - Navigate scope disputes, staffing decisions, and timeline pressure with confidence and clarity - Cutover and Program Execution - Build and enforce the master transition plan (milestones, RAID log, dependencies) - Maintain the plan as the single operational source of truth - Tooling and Documentation Foundation - Ensure full PSA and documentation readiness (ConnectWise and Hudu preferred) - Asset inventories, service catalogs, contacts, and escalation paths complete before cutover - Commercial and Scope Control - Enforce MSA boundaries - Surface out-of-scope items commercially, not operationally - Protect engagement margin while maintaining client trust - Handover and Continuity - If not remaining as account GM, recruit and onboard the successor - Deliver complete runbooks, SOPs, escalation paths, and stakeholder maps - Ensure no fragmented handoffs - Build the Transition Playbook - Bring an established transition methodology (checklists, assessment frameworks, staffing models) - Institutionalize this capability within Harbor IT for future engagements Success Criteria (First 6 Months) - Zero critical service interruptions during cutover - Zero net-new HIPAA or compliance findings - Transition completed within the agreed 2–4 month window - Written executive validation of steady-state readiness - Fully staffed, documented, and operational account handoff Qualifications - Bachelor’s degree in IT, Business, Healthcare Administration, or equivalent operational experience - 10+ years in IT service delivery, MSPs, or technology consulting - Direct ownership of at least two large-scale IT outsourcing or transition engagements (50+ sites) - Experience conducting staff assessments and making retention and redundancy recommendations for 30+ personnel - Hands-on experience operating within a HIPAA-regulated environment - Prior responsibility for a $3M+ annual managed services engagement - Demonstrated success delivering transitions in 90 days or less Technical Competencies - Strong understanding of mid-market MSP operating models - PSA and documentation systems experience (ConnectWise and Hudu strongly preferred) - HIPAA Security Rule and healthcare compliance literacy - Familiarity with healthcare IT environments (EHRs, endpoints, identity, network, backup) Leadership and Soft Skills - Executive presence under pressure - Clear, confident communicator with internal teams and client leadership - Decisive, with a strong bias to action - Comfortable operating strategically and tactically in parallel - Owns outcomes, not just plans This Role Is Not a Fit for Candidates Who - Have only worked in PMO or coordination roles without delivery authority - Have not personally executed a large IT transition under 120 days - Prefer indirect influence over direct accountability Preferred Certifications (Optional) - PMP, PgMP, or equivalent enterprise program leadership credential - ITIL v4 - HIPAA-related certifications (experience prioritized over credentials)

• Lead the planning and execution of large sized engineering programs in the Ads domain • Work closely with Software Engineers, Product Managers, and Data Scientists • Own communication with stakeholders ensuring alignment and awareness • Foster a culture of teamwork and drive efficiency within the program team • Contribute broadly to organization-wide initiatives

Role Description Eaton’s Electrical Engineering Services & Systems (EESS) division is seeking a Technical Program Manager (TPM) for Data Center Programs to serve as a critical liaison between Strategic Account Operations, District Operating Centers (DOCs), Project Managers, and Construction Managers. This role ensures technical excellence and operational consistency across large-scale, complex programs. You'll provide technical support, develop and maintain standardized tools and commissioning procedures, manage warranty campaigns, drive best practice sharing among field personnel and assist in site readiness. This is a remote role with approximately 25% travel. The expected annual salary range for this role is $113,000 - $150,000 a year. A company vehicle is provided and this position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: - Program & Technical Support - Collaborate closely with DOC Managers, SAO Project Managers, and Construction Managers to ensure seamless execution of program deliverables. - Act as the technical point of contact for program-level escalations and inquiries. - Support DOCs with technical requirements, material procurement, scheduling logistics, and troubleshooting. - Process Development & Standardization - Develop, maintain, and deploy commissioning procedures, Method of Procedure (MOP), Standard Operating Procedures (SOP), and playbooks to ensure operational consistency across regions. - Establish and refine program execution processes and procedures to support efficiency and scalability. - Support creation of standard reporting templates and dashboards for program KPIs. - Identify and implement process improvements to enhance program performance. - Knowledge Sharing & Best Practices - Collect lessons learned from individual projects and disseminate best practices across SAO, DOC and quality & engineering teams. - Facilitate training sessions for field personnel on digital tools and technical standards. - Warranty & Compliance - Manage warranty campaigns, including tracking, resolution, and reporting. - Ensure adherence to safety processes and compliance with electrical standards. - Operational Readiness - Support new and existing sites by partnering with District Operating Centers (DOCs) to proactively forecast upcoming projects. - Communicate anticipated field resource requirements in advance, including staffing levels, required skill sets, and training needs, to ensure readiness for execution. - Coordinate with DOC leadership and Strategic Account Operations to align on resource planning and deployment timelines. - Identify and communicate design changes, product-specific training needs and technical readiness gaps to support successful mobilization and execution of upcoming work. Qualifications - Basic Qualifications: - Bachelor's Degree from an accredited institution. - Minimum 5 years of experience in electrical industry project/construction management, electrical field services, or electrical field sales. - Must reside within a 50-mile radius of an international airport. No relocation is being offered. - Eaton will not consider applicants for employment immigration sponsorship or support for this position. - Possess and maintain a valid and unrestricted driver’s license. - Preferred Qualifications: - Bachelor's degree in Electrical/Mechanical Engineering or Construction Management. - PMP or Commissioning Agent Certification. - 5+ years' construction/field services experience in data center space. - Proficiency in project management and construction industry software packages. - Experience leading teams. Requirements - Collaborative working style & self-starter; ability to work remotely without co-located supervision. - Strong experience in power distribution field in servicing, maintaining, and testing electrical power distribution equipment. - Demonstrated ability in verbal and written communication skills. - Demonstrated strong organizational, project, time and task management skills. - Knowledge and practice of safety processes related to working with electrical and electronic equipment. - Knowledge of the Data Center market and operating in a program environment. Benefits - Health and Welfare benefits. - Retirement benefits. - Programs that provide for paid and unpaid time away from work.