• Lead discovery and qualification • Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics • Challenge vague requests and reframe them into clear, high-impact use cases • Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support • Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout • Own solution design and technical validation • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations • Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes • Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction • Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal • Make value tangible • Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context • Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans • Position Synthesia clearly against alternatives and handle objections with commercial credibility • Turn product interest into business conviction by showing where Synthesia fits and why it matters • Drive first value, onboarding, and early adoption • Own the path from signed deal to first live workflow, ensuring customers reach value quickly • Build onboarding that drives behavior change and usage, not just product understanding • Define early success measures, track them tightly, and intervene fast when adoption risk appears • Establish the conditions for repeatable usage, strong champions, and broader rollout • Unlock expansion • Identify additional teams, workflows, and use cases where Synthesia can deliver more value • Define the right starting point and a credible path to broader adoption over time • Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway • Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion • Build repeatability across the business • Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale • Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries • Turn customer insight into structured product, positioning, and go-to-market feedback • Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle • Operate as a true cross-functional leader • Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging • Align with Customer Success on adoption risk, rollout design, and expansion opportunities • Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes • Act as a connective layer across teams, ensuring customer needs are translated into action and business impact.

• Lead discovery and qualification • Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics • Challenge vague requests and reframe them into clear, high-impact use cases • Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support • Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout • Own solution design and technical validation • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations • Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes • Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction • Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal • Make value tangible • Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context • Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans • Position Synthesia clearly against alternatives and handle objections with commercial credibility • Turn product interest into business conviction by showing where Synthesia fits and why it matters • Drive first value, onboarding, and early adoption • Own the path from signed deal to first live workflow, ensuring customers reach value quickly • Build onboarding that drives behavior change and usage, not just product understanding • Define early success measures, track them tightly, and intervene fast when adoption risk appears • Establish the conditions for repeatable usage, strong champions, and broader rollout • Unlock expansion • Identify additional teams, workflows, and use cases where Synthesia can deliver more value • Define the right starting point and a credible path to broader adoption over time • Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway • Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion • Build repeatability across the business • Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale • Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries • Turn customer insight into structured product, positioning, and go-to-market feedback • Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle • Operate as a true cross-functional leader • Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging • Align with Customer Success on adoption risk, rollout design, and expansion opportunities • Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes • Act as a connective layer across teams, ensuring customer needs are translated into action and business impact

Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with @insurityjobs.us. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams. Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity Insurity’s Next Solution Architect We’re seeking a highly capable Solution Architect to join our Professional Services team and lead solution design and delivery for our Insurity Pro Suite platform. In this customer-facing role, you will partner closely with P&C insurance customers to translate business objectives into scalable Pro Suite configurations, integrations, and technical architectures that drive successful implementations and long-term value. You’ll work across project managers, business analysts, developers, and product teams to ensure Pro Suite is implemented according to best practices, aligned with customer requirements, and positioned for future growth. This role requires strong P&C domain knowledge, hands-on experience with policy administration or core insurance platforms, and the ability to communicate complex technical concepts in clear, business-focused terms. The role is based in North America and may require occasional in-person engagement with customer and partners. What Our Solution Architect Will Do - Solution & Architecture Leadership - Participate in customer discussions on small and medium complexity projects to understand current state architecture and gather requirements for future state solution - Participate in joint application design sessions, including documenting design questions - Develop a successful working relationship with customer architects and project team. - Assist in developing Solution Landscape, Context diagrams, and Sequence diagrams for assigned projects - Assist in developing High-Level Design documents and provide guidance to developers and solution configurators to enable them to create a detailed design - Provide weekly project status reports to Solution Architecture leadership and aide in the creation of report documentation - Remain up to date on new releases related to the integration, architectural, and functional capabilities of each of Insurity’s products - Identify and document risks or issues discovered through technical and architectural discussions and escalate to Project Managers and Solution Architecture leadership - Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc. - Other duties as assigned Who We’re Looking For - 5+ years in a Solution Architect, Implementation Consultant, or similar role in Professional Services or consulting, working directly with external customers. - Experience delivering or configuring core P&C insurance systems (policy administration, billing, claims, or underwriting workbenches). - Demonstrated ability to design and document end-to-end solutions including configuration, integrations (APIs, file-based, services), and data flows. - Strong business analysis and critical thinking skills; able to challenge requirements and propose pragmatic alternatives. - Excellent written and verbal communication skills, including: - Clear, audience-appropriate design documentation (e.g., solution designs, interface specs, decision logs). - Effective facilitation of remote and in-person design and review sessions. - Solid time management skills, including planning, prioritization, and handling multiple concurrent projects or workstreams. - Comfortable working both collaboratively within cross-functional teams and autonomously on assigned solution areas. - High attention to detail with the ability to connect detailed design decisions to overall business and architectural goals. Nice to have: - Hands-on experience with Insurity Pro Suite or related Insurity solutions (e.g., Sure MGA, Underwriting, Sure Commercial Policy). - Familiarity with tools such as Salesforce and Jira in a project delivery context. - Technical background in SQL, API design/consumption, or data modeling for insurance applications. What’s In It For U Work Where You Thrive Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative. Take Time When You Need It We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most. Benefits That Start on Day One Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you. Living Our Values Every Day Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent. Award-Winning Onboarding From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact. Grow Your Career from Within We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates. Mentorship That Matters Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally. Insurity Podcasts Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole. Keep Learning, Always Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success. Invest in Your Future—And Your Family’s Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably. Earn When You Refer Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board. We have five Core Values at Insurity; one of which is to Act with Integrity.  Providing pay transparency helps you make the best decision for you.  We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $77 000 to $150 000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview. Languages for Québec candidates: The knowledge of French is required for positions permanently located in Quebec. The English language is required for this position in order to communicate with clients, partners, and colleagues, who are strictly located outside of Québec. French-language training will be offered to candidates who do not have a good knowledge of French.  Insurity is Proud to be an Equal Opportunity Employer We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. #LI-Remote ________________________________________________ Veuillez noter qu'Insurity ne contactera que les candidats qui ont postulé via notre site Carrières pour les convoquer à un entretien, leur faire une offre d'emploi ou mener des activités d'intégration. Lors des entretiens pour un poste, l'expérience du candidat comprendra une interaction en direct, par exemple une vidéo ou un appel téléphonique, avec un recruteur et/ou un ou plusieurs employés de l'entreprise. Nous ne demanderons jamais d'argent ou de paiement aux candidats à aucun moment du processus de recrutement. Les recruteurs vous contacteront uniquement à partir d'une adresse e-mail insurity.com ; aucune autre adresse e-mail ne sera utilisée. Les adresses e-mail frauduleuses utilisées se terminent par @insurityjobs.us. Méfiez-vous des activités de recrutement suspectes. Si vous pensez être victime d'une arnaque à l'emploi, vous pouvez contacter les forces de l'ordre locales et/ou consulter le site web de la Commission fédérale du commerce à l'adresse suivante : https://consumer.ftc.gov/articles/job-scams. Qui sommes-nous ? Insurity permet aux organismes d'assurance de saisir rapidement de nouvelles opportunités en proposant le logiciel d'assurance le plus configurable, le plus innovant, le plus facile à utiliser et le plus intuitivement analytique au monde. Tout aussi important, nous responsabilisons nos collaborateurs en leur fournissant les outils, le soutien et les opportunités dont ils ont besoin pour se développer et réussir. Nous ne nous contentons pas de faire des promesses audacieuses, nous obtenons des résultats. En tant que plus grand fournisseur de logiciels basés sur le cloud pour le marché de l'assurance IARD, Insurity bénéficie de la confiance de 22 des 25 plus grands assureurs IARD et de 7 des 10 plus grands courtiers en gros dans l'espace MGA. Derrière cette confiance se trouve une équipe qui offre une valeur exceptionnelle et une expertise approfondie du secteur. Si notre technologie nous distingue, ce sont nos collaborateurs qui font vraiment la différence. Chez Insurity, vous collaborerez avec certains des esprits les plus créatifs et les plus compétents de la technologie de l'assurance, dans une culture qui favorise l'innovation, le travail d'équipe et l'apprentissage continu. Notre expérience d’intégration primée vous accueille et vous soutient dès l’instant où vous acceptez notre offre. Prêt à faire évoluer votre carrière au sein d'un leader du secteur ? Posez votre candidature dès aujourd'hui - nous sommes impatients de vous accueillir. #UatInsurity Le futur Architecte de solutions d’Insurity Nous recherchons un architecte de solutions hautement compétent pour rejoindre notre équipe de services professionnels et diriger la conception et la mise en œuvre de solutions pour notre plateforme Insurity Pro Suite. Dans ce poste en contact direct avec la clientèle, vous travaillerez en étroite collaboration avec nos clients du secteur de l'assurance IARD afin de traduire leurs objectifs commerciaux en configurations, intégrations et architectures techniques évolutives de Pro Suite, garantissant ainsi la réussite des déploiements et la création de valeur à long terme. Vous travaillerez en collaboration avec des chefs de projet, des analystes métier, des développeurs et des équipes produit afin de garantir que Pro Suite soit mise en œuvre conformément aux meilleures pratiques, en adéquation avec les exigences des clients et positionnée pour une croissance future. Ce poste requiert une solide connaissance du domaine de l'assurance IARD, une expérience pratique de la gestion des polices ou des plateformes d'assurance de base, ainsi que la capacité à communiquer des concepts techniques complexes en termes clairs et axés sur le métier. Le poste est basé en Amérique du Nord et peut nécessiter des interactions en personne occasionnelles avec les clients et les partenaires. Ce que notre Architecte de solutions fera - Responsabilité en matière de solutions et d'architecture - Participer aux discussions avec les clients sur des projets de complexité faible à moyenne afin de comprendre l'architecture actuelle et de recueillir les exigences pour la solution future - Participer à des sessions conjointes de conception d'applications, notamment en documentant les questions de conception - Établir une relation de travail fructueuse avec les architectes du client et l'équipe de projet. - Contribuer à l'élaboration de schémas de paysage de solutions, de diagrammes de contexte et de diagrammes de séquence pour les projets assignés - Contribuer à l'élaboration de documents de conception de haut niveau et fournir des conseils aux développeurs et aux configurateurs de solutions afin de leur permettre de créer une conception détaillée - Fournir des rapports hebdomadaires sur l'état d'avancement des projets à la direction de l'architecture des solutions et aider à la création de la documentation des rapports - Se tenir informé des nouvelles versions concernant les capacités d'intégration, d'architecture et fonctionnelles de chacun des produits d'Insurity - Identifier et documenter les risques ou les problèmes découverts lors des discussions techniques et architecturales, et les signaler aux chefs de projet et à la direction de l'architecture des solutions - Se tenir informé des tendances et des meilleures pratiques du secteur et liées au poste, notamment en lisant les publications, articles, blogs, etc. pertinents Autres tâches assignées La personne que nous recherchons - Au moins 5 ans d'expérience en tant qu'architecte de solutions, consultant en mise en œuvre ou dans un poste similaire au sein d'un service professionnel ou d'un cabinet de conseil, en collaboration directe avec des clients externes. - Expérience dans la mise en place ou la configuration de systèmes d'assurance IARD (gestion des polices, facturation, sinistres ou modules de souscription). - Capacité avérée à concevoir et à documenter des solutions de bout en bout, y compris la configuration, les intégrations (API, basées sur des fichiers, services) et les flux de données. - Solides compétences en analyse métier et en réflexion critique ; capacité à remettre en question les exigences et à proposer des alternatives pragmatiques. - Excellentes compétences en communication écrite et orale, notamment : - Documentation de conception claire et adaptée au public visé (par exemple, conceptions de solutions, spécifications d'interface, journaux de décision). - Animation efficace de sessions de conception et de révision à distance et en présentiel. - Solides compétences en gestion du temps, notamment en matière de planification, de hiérarchisation des priorités et de gestion de plusieurs projets ou axes de travail simultanés. - A l'aise pour travailler à la fois en collaboration au sein d'équipes interfonctionnelles et de manière autonome sur les domaines de solution qui lui sont assignés. - Grande attention aux détails et capacité à relier les décisions de conception détaillées aux objectifs commerciaux et architecturaux globaux. À souhaiter : - Expérience pratique de la suite Insurity Pro ou de solutions Insurity connexes (par exemple, Sure MGA, Underwriting, Sure Commercial Policy). - Maîtrise d'outils tels que Salesforce et Jira dans le cadre de la gestion de projets. - Compétences techniques en SQL, en conception/utilisation d'API ou en modélisation de données pour les applications d'assurance. Ce que nous vous offrons Travailler là où vous vous épanouissez Trouvez l’environnement de travail qui vous convient le mieux, qu’il soit à distance, au bureau ou hybride, en fonction de votre rôle et de votre lieu de travail. Notre approche Flex First Workforce offre de nombreuses possibilités de travail à distance, tandis que certaines équipes suivent des horaires hybrides ou au bureau pour rester en contact et collaborer. Prenez du temps quand vous en avez besoin Nous faisons confiance à nos équipes pour gérer leur temps grâce à notre politique de congés ouverts (PTO), ce qui vous permet de vous ressourcer lorsque c’est le plus important. Des avantages qui commencent dès le premier jour Dès votre premier jour, vous bénéficiez d’une couverture santé complète et de régimes d’épargne-retraite avec contribution de l’employeur, car nous savons à quel point ces avantages sont importants pour vous. Vivre nos valeurs au quotidien Nos valeurs fondamentales sont plus que des mots sur un mur – elles guident la façon dont nous recrutons, développons et conservons les meilleurs talents. Une intégration primée De votre premier jour à votre premier anniversaire, notre programme d’intégration est conçu pour vous mettre sur la voie du succès et vous aider à avoir un impact immédiat. Faites évoluer votre carrière de l’intérieur Nous croyons en la promotion interne. En fait, plus de 25 % de nos postes ouverts sont occupés par des candidats internes. Un mentorat qui compte Notre programme de mentorat vous met en contact avec des dirigeants expérimentés qui s’engagent à vous aider à progresser sur le plan personnel et professionnel. Podcasts Insurity Découvrez les podcasts de notre équipe Formation et développement pour mieux comprendre les produits Insurity, l'innovation au sein de l'entreprise et son activité dans son ensemble. Continuez à apprendre, toujours Alimentez votre croissance en bénéficiant d’un accès complet à LinkedIn Learning et Kaplan – car la formation continue est essentielle à la réussite. Investissez dans votre avenir – et celui de votre famille Grâce à notre partenariat avec l’Université du campus mondial de l’Arizona, vous et les membres de votre famille bénéficiez de frais de scolarité réduits pour poursuivre vos objectifs éducatifs à moindre coût. Touchez une prime pour chaque personne référée Vous aimez votre emploi? Invitez vos proches à nous rejoindre! Notre programme de primes de recommandation récompense votre contribution à bâtir une équipe exceptionnelle. Nous avons cinq (5) valeurs fondamentales chez Insurity, dont l'une est d'agir avec intégrité. La transparence des salaires vous aide à prendre la meilleure décision pour vous. Nous analysons et mettons à jour en permanence nos fourchettes de salaires pour nos postes en fonction des tendances du marché, non seulement pour nous assurer que nos employés sont payés équitablement, mais aussi pour contribuer à combler les écarts salariaux basés sur le sexe, la race et le handicap. En plus des avantages énumérés ci-dessus, la fourchette salariale pour ce poste est comprise entre 77 000 $ et 150 000 $. Nous communiquons un salaire indicatif correspondant au niveau de carrière, mais le salaire réel peut varier en fonction de votre expérience et de vos qualifications. Si votre candidature est retenue, votre recruteur examinera ces détails avec vous lors d'un entretien vidéo. Langues pour les candidats du Québec : Il faut savoir parler français pour les postes permanents au Québec. L'anglais est nécessaire pour ce poste pour pouvoir communiquer avec les clients, les partenaires et les collègues qui sont tous basés à l'extérieur du Québec. Une formation en français sera offerte aux candidats qui ne maîtrisent pas bien cette langue. INSURITY est fière d'être un employeur offrant l'égalité des chances. Nous nous engageons à créer un environnement de travail exceptionnel pour tous nos employés en intégrant une culture de diversité, d’équité, d’inclusion et d’appartenance dans le tissu même de notre société. Nous acceptons les différences et la diversité d'identité, d'expérience et de pensée, et nous nous efforçons activement d'adopter des comportements inclusifs dans toute l’entreprise. Nous veillerons à ce que les personnes handicapées bénéficient de mesures d’adaptation raisonnables pour participer au processus de soumission de candidatures et/ou d'entrevues, pour accomplir les fonctions essentielles du poste et pour bénéficier des autres avantages et privilèges liés à l'emploi. Veuillez communiquer avec nous si vous désirez une mesure d’adaptation raisonnable. Nous vous remercions de l'intérêt que vous portez à Insurity, et de comprendre qu'en raison du volume de candidatures que nous recevons, nous communiquerons uniquement avec les candidats sélectionnés. #LI-Remote

Become a part of our caring community At Humana, a Fortune 50 company, we are committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you. As a Lead Technology Solutions professional, you will work directly with Senior Leadership on the Primary Care Growth Team. While your primary focus will be to build Sales applications on Salesforce Health Cloud, you will quickly expand beyond Salesforce, learning new programming paradigms and adopting emerging tools as the software engineering world evolves. Current sales agent tools include managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services. AI tools we use now include Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, Coaching AI and InvocaAI for conversational intelligence. We plan to introduce more AI features going forward to help sales agents keep up with the demands of our fast-growing business. Lead responsibilities will include the following: Design and Development: - Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows. - Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs. - Build user interfaces and integrate Salesforce with external systems like Mulesoft. - Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations. - Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve. ​Collaboration: - Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions. - Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives. - Provide hands‑on technical leadership, mentoring developers, and setting engineering best practices. Testing and Maintenance: - Ensure application stability, performance, and security through testing and code reviews. - Troubleshoot production issues, debug complex problems, and provide long‑term system support. - Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies. Documentation in ADO: - Create and maintain technical documentation, including architecture designs, solution specifications, and test plans. - Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO). Use your skills to make an impact Required Qualifications - Bachelor's degree or 4+ years' experience with Salesforce development - 2+ years of project leadership experience - 3+ years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows - Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant - Experience managing multiple tasks and deadlines with strong attention to detail - Effective communication skills both verbal and in writing, with the ability to present to senior leaders Preferred Qualifications - Experience with integrating Salesforce with external systems through Mulesoft. - Full‑stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms). - Certified OmniStudio Developer or Platform Developer II. - Salesforce expertise in Sharing & Visibility, Deployment Strategies, Platform App Builder, Advanced Administration. - Health Cloud Accredited Professional. - Healthcare Industry Certified AI Specialist. - Certified AI Associate. - Advanced Administrator. - Salesforce Certified Associate. Additional Information This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC. Work-At-Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Process As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive outreach from HireVue to complete an On-Demand prescreening interview. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.