Requisition Number: 2356961 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Workplace Services Desktop Engineer is a technical leader responsible for architecting, engineering, and sustaining end user computing platforms that enable a secure, efficient, and modern digital workplace. This role focuses on system reliability, endpoint security, automation, and operational excellence across devices, operating systems, and collaboration technologies. As a senior-level engineer, this position acts as a top-tier escalation point and subject matter expert, partnering closely with Security, Infrastructure, Networking, and Operations teams. The role also plays a key part in guiding offshore/onshore delivery models and influencing technology strategy and standards. Primary Responsibilities: - Technical Leadership & Collaboration - Serve as a senior escalation point for complex endpoint and desktop engineering issues - Apply systems thinking, detailed diagnostics, and root cause analysis to resolve high-impact problems - Collaborate closely with Infrastructure, Network, Security, and Service Desk teams to ensure cohesive service delivery - Participate in change, release, and incident review processes to maintain platform stability - Influence and contribute to the endpoint technology roadmap and platform strategy - Mentor junior engineers and operational teams to elevate skillsets and delivery quality - Documentation & Knowledge Management - Create and maintain SOPs, runbooks, engineering standards, and architectural documentation - Ensure operational documentation is accurate, scalable, and optimized for offshore teams - Support knowledge transfer initiatives across onshore/offshore delivery resources - Endpoint Platform Engineering - Design, standardize, and maintain enterprise endpoint platforms including Windows and mobile devices - Manage OS deployment, provisioning, and enrollment workflows for modern workplace environments - Lead Windows OS lifecycle activities, including feature updates, version migrations, and major upgrades (e.g., Windows 11) - Maintain hardware standards including BIOS, firmware, and driver management - Ensure endpoint performance, reliability, and user experience at enterprise scale - Security, Compliance & Vulnerability Management - Collaborate with Patch Management and InfoSec teams to remediate endpoint vulnerabilities - Implement and manage device compliance policies, secure baselines, and disk encryption standards - Support security initiatives by ensuring endpoint configurations align with corporate and regulatory requirements - Automation & Tooling - Develop scripts and automated workflows (PowerShell preferred) to streamline operational tasks - Reduce manual processes through automation, AI-driven solutions, and standardization - Engineer and support solutions using Microsoft Intune and modern endpoint management platforms - Team Management - Provides leadership to the department/team assigned, and is accountable for the performance and direction through multiple layers of management and senior level professional staff - Develops and executes strategies for a function that span a large business unit or multiple markets/sites - Directs teams to resolve business problems that affect multiple functions or disciplines - Directs product, service or process decisions that are most likely to impact multiple functions and/or customer accounts (internal or external) - Develop/oversee/deliver operational or technical training required by the team - Provides output that have a solid and direct influence on the revenue of the business as well as team performance - Determine headcount/capacity by client portfolio, i.e., new client contracts drive additional headcount, client attrition results in headcount reduction - Prepares executive level presentation, case studies, root cause analysis - Collaborate and set regular cadence with vendors or partners on tools, applications improvements - Initiate Continuous Service Improvement activities among leaders and execute according to timelines - Create and execute strategic plans for the overall improvement of the Workplace services Team - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - 5+ years of Technical & People Leadership experience in Endpoint Engineering, Desktop Engineering, or Workplace Services - Solid hands-on experience with Windows OS lifecycle management on scale - Expertise with Microsoft Intune and modern management technologies - Advanced PowerShell scripting and automation capability - Solid understanding of endpoint security principles and secure configuration baselines - Experience supporting hybrid and remote workforce environments Preferred Qualifications: - Experience with SCCM / ConfigMgr - Experience working within offshore/onshore delivery models - Exposure to Tanium or similar endpoint management/security platforms - Advanced scripting experience (PowerShell, automation frameworks) - Understanding of ITIL practices for incident, problem, and change management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

• Serve as the technical lead for a single Agile scrum team, providing day-to-day technical direction to the team's developers, frontend engineers, and testers • Provide technical knowledge and analysis of the team's applications and operational environment, including high-level functional systems analysis, design, integration, and implementation advice on moderately complex problems • Translate functional requirements and design specifications received from the federal Product Owner and Business Analysts into well-formed technical work, ensuring stories are technically sound before they enter sprint commitment • Make day-to-day architectural decisions within the team's scope, escalating to the Solutions Architect and Cloud Architect for cross-team or program-wide architectural questions • Drive code quality on the team by establishing and enforcing peer code review discipline, ensuring no merge request is approved without review by a peer developer • Own the team's Definition of Done, ensuring it covers code review, testing, security scans, accessibility validation, and documentation, and ensuring the team consistently meets it • Maintain test code coverage standards on the team's codebase (target minimum 90 percent with branch coverage enabled), and SonarQube quality gate compliance for Bugs, Code Smells, and Vulnerabilities • Support GitLab CI/CD pipelines for the team's services, including build, test, scan, and deployment stages, and ensure the team's deployments are fully automated • Partner with the team's Scrum Master and Business Analyst on detailed roadmap maintenance for the team's Epic area, providing technical level-of-effort estimates, resource allocation input, and milestone reprioritization recommendations • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective and Backlog Refinement), bringing the technical perspective to estimation, dependency identification, and acceptance discussions • Support Program Increment (PI) Planning preparation by ensuring features are technically ready, dependencies are flagged, and effort estimates are realistic • Support change management documentation and coordination through the federal change advisory process (typically a ServiceNow-based workflow), working with the federal Project Manager to ensure release approvals are in place in advance of each release • Attend change advisory meetings as requested to provide technical details supporting release approvals • Work with the Solutions Architect and federal security team to review security controls applicable to the team's components, identify areas where waivers or exceptions may be required, and support the federal Plan of Action and Milestones (POAM) remediation process • Lead remediation of security vulnerabilities identified through routine security scanning within required timeframes (30 calendar days for High-Priority, 180 calendar days for Medium-Priority), coordinating fixes across the team • Support Tier-2 and Tier-3 production issue resolution for components owned by the team, leading triage discussions, coordinating fixes, and verifying resolution • Coordinate with Triage Engineers, the Solutions Architect, and federal Product Management on production issues that affect the team's components, contributing to root cause analysis and preventive improvements • Support security architecture documentation for the team's components in support of Authority to Operate (ATO) maintenance, in coordination with the federal Information System Security Officer (ISSO) and the Solutions Architect • Ensure technical documentation for the team's services (APIs, data models, deployment operations, runbooks) is current and accessible in the program's collaboration tools • Mentor team developers through pairing, design review, and constructive code review, helping the team grow technically and supporting onboarding of new team members

Role Description As a Senior Territory Manager here at Honeywell, you will play a pivotal role in driving revenue growth and leading the sales efforts in your designated territory. Your responsibilities will include: - Developing and implementing strategic sales plans - Building strong customer relationships - Analyzing market trends to identify new business opportunities You will report directly to our Sales Director and you’ll work out remotely within the Minneapolis, MN territory, which covers MN, IA, SD, ND, and NE. In this role, you will impact the company's sales performance significantly by: - Effectively leading and managing your designated territory - Driving revenue growth - Expanding the customer base - Exceeding sales targets Your ability to develop strategic sales plans, build strong customer relationships, and identify new business opportunities will position Honeywell as a leader in the industry and contribute to the company's overall success and market dominance. Successful candidates will value selling to become the customer’s trusted advisor to earn the trust and business with various customer stakeholders. As an industry expert, this position will: - Guide customers through the buying process - Help differentiate US Digital Designs offerings - Hold ultimate full-lifecycle responsibility to provide and support Mission-Critical Systems that help save lives and property Respect and service to these customers and the community they serve is paramount. We prefer whatever combination of skills and experience that would serve our customers and communities best. Company Description Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation, and energy transition. As a trusted partner, we provide actionable solutions and innovation through our: - Aerospace Technologies - Building Automation - Energy and Sustainability Solutions - Industrial Automation business segments These are powered by our Honeywell Forge software, which helps make the world smarter, safer, and more sustainable.

• Serves as a team leader, coach, mentor, role model, and change agent to a team of employees who provide personal lines insurance. • Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. • Reviews key reporting results to include process adherence escalations and exceptions. • Utilizes Agency Management Systems for operating in a multi-carrier environment to provide Day to Day operational support. • Maintains high degree of industry expertise and knowledge of industry trends to facilitate and support the technical and interpersonal skills development of their team. • Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs. • Handles member and team escalations and makes appropriate risk decisions based on policies. • Interfaces with external carriers and partners, leveraging knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, contributing to the department success. • Responsible for assessing internal/external talent with the talent acquisition team to make informed hiring decisions. • Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and developing employees through regular coaching and timely feedback. • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.