Netomi logo
Netomi

Empowering the highest quality customer experiences.

Senior Program Manager

Location

Canada

Posted

95 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglish

Job Description

Senior Program Manager

Netomi

• Partner with the CTO, Engineering, Data Science, Product, and cross-functional teams to drive execution across strategic technical initiatives • Lead complex, cross-functional programs spanning product engineering, platform, infrastructure, AI/ML, data science, and customer-facing technical workstreams • Drive technical prioritization by helping teams align on business impact, engineering effort, dependencies, risk, and capacity • Support resource planning and capacity management across teams to ensure focus remains on the highest-impact initiatives • Build and manage integrated program plans across multiple technical teams, including timelines, milestones, dependencies, risks, and owners • Identify and proactively manage cross-team blockers, execution gaps, and delivery risks • Establish and improve operating cadences for planning, prioritization, roadmap reviews, dependency tracking, and status reporting • Create clear visibility for stakeholders into roadmap progress, resource constraints, technical tradeoffs, and delivery confidence • Partner with Engineering and Data Science to improve execution quality, predictability, and cross-functional collaboration • Prepare concise, executive-ready updates and recommendations to support decision-making at the leadership level

Job Requirements

  • 8+ years of experience in technical program management, program management, engineering operations, or a related role in a technology company
  • Proven experience leading large, cross-functional technical programs involving Engineering, Product, and Data Science / ML teams
  • Strong understanding of software development lifecycle, release planning, technical dependencies, and execution risk management
  • Experience driving prioritization, roadmap coordination, resource planning, and delivery tracking across multiple teams
  • Ability to work effectively across technical and business teams and influence decisions without direct authority
  • Strong analytical and structured problem-solving skills
  • Excellent written and verbal communication skills, including experience communicating with executive stakeholders
  • Ability to thrive in ambiguous, fast-changing, highly collaborative environments

Benefits

  • Equal opportunity employer committed to diversity in the workplace

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