The modern approach to business communications
CX Sales Specialist
Location
United Kingdom
Posted
30 days ago
Salary
0
Seniority
Senior
Job Description
CX Sales Specialist
Daisy Group™
• Act as Wavenet’s subject matter expert for CCaaS, CPaaS and other Contact Centre solutions, building credibility with customers and internal teams. • Work closely with partners to drive campaigns and pipeline generation. • Make good use of lead generation resources for outreach and campaigns. • Collaborate with Sales, Marketing, and Transformation teams to proactively identify opportunities across Wavenet’s customer base. • Understand customer objectives, design tailored solutions, and present these to stakeholders up to C-Suite level. • Build strong internal and external relationships to drive success and deliver transformation outcomes. • Support the evolution of Wavenet’s CX proposition in collaboration with colleagues, vendors, and partners. • Achieve and maintain relevant sales and vendor certifications.
Job Requirements
- Proven track record of strong sales performance in the CX marketplace.
- Strong knowledge of: UC and CX solutions Peripheral or native solutions such as WFO, Recording, AI
- Experience of the UK UC & CX marketplace at Enterprise level.
- Strong presentation skills with the ability to engage at Board and C-Suite level.
- Excellent communication, organisation, and negotiation skills.
- Proficiency in Microsoft Office (HubSpot knowledge desirable).
- Ambitious, adaptable, goal-oriented, and a collaborative team player.
- Awareness of competitive offerings in the CX marketplace.
- Experience with complementary vendors in your specialism.
Benefits
- Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
- Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
- Hybrid Working: Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.
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