Role Description Williamsburg Learning Program Leaders are an integral part of the WL team. They are counted on to ensure that each program is of the highest quality, the mentors within the program feel valued and supported, and that the curriculum is expertly maintained and updated as necessary. Essential Duties (Top 5 Roles) - Lead, Manage, and Hold Accountable (LMA) - Lead - Live WL’s Core Values and inspire others with your example. - Manage - Ensure all mentors are engaged and on top of their assignments. - Hold Accountable - Ensure mentors are prepared with their ‘Scorecard Numbers’ and observed regularly. - Program Administration and Optimization - Assist with hiring within your program. - Optimize your team by capitalizing on unique talents and motivating team members. - Assist with registration in your program and answer program questions. - Create a safe and authentic team culture. - Program Specific Professional Development - Lead and participate in regular team meetings. - Assist with training new mentors and welcome staff back during the annual kickoff. - Lead regular program professional development and curriculum debriefs. - Oversight of Curriculum within Program - Be familiar with the Williamsburg Curriculum overviews. - Scrutinize the curriculum to ensure it engages and inspires students. - Ensure all mentors upload their slides and course documents promptly. - Oversee extensive course revisions as approved by the Director of Curriculum. - Embody WL Core Values - Demonstrate company values with students, parents, and team members. - Present at Team Huddles or other PD events and at Inspiration Hour for students. Qualifications - Must be licensed in their area of expertise, if required. - Experience in the WL curriculum and have mentored at WL for at least one year in their program area. - Must teach at least one live section in the designated program. Requirements - Inspire confidence in others. - Be detail-oriented and highly organized. - Simplify and explain complex issues. - Communicate clearly. - Respond positively and proactively to feedback. - Identify outcomes and execute strategies to achieve them. - Help team members feel safe, valued, and engaged. - Inspire and teach others in large and small group settings, and one-on-one. Benefits - Health insurance. - 401(k) Retirement plan. - Paid Holidays. - Paid Time Off. Salary Range $15,000-$18,000 (2 additional live sections) Company Description Williamsburg Learning is an Equal Opportunity Employer.

• Leading and performing the sales and development of electrical & controls projects as a service for rail clients while serving as a Sr. Project Engineer, leveraging the candidate’s experience in railroad related engineering projects (including industrial wastewater facilities, fuel and oil storage facilities, structures, and car & diesel shops) including investigations, studies, analysis, designs, and construction administration services • Leading and managing the planning, design, and construction administration of projects to ensure compliance with contracts, drawings, specifications, codes, statutes, rules, and regulations, as well as Arcadis' quality and safety practices • Leading and communicating with project teams, establishing goals and objectives, and scheduling and coordinating resources to deliver projects on time, within budget, and to the performance expectations of the client • Providing technical expertise on multi-disciplined projects as design leader • Proficient at the development of detailed plans and specifications

• Lead and manage complex, multi-year SaaS implementation projects for Federal clients. • Ensure timely, high-quality program execution across planning, delivery, and customer success phases. • Bring structured, repeatable program methodologies tailored for defense and aerospace implementations. • Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models. • Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments. • Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability. • Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed. • Drive continuous improvement and post-implementation analysis to improve future delivery cycles.

Role Description The Incumbent serves as a Supervisory Program Coordinator within the Office of Mental Health Suicide Prevention, Veterans Crisis Line (VCL) located in the Clinical Operations Team. They perform management and program work including but not limited to: - Planning - Training - Scheduling - Education - Implementation - Evaluation - Staff appraisal - Monitoring adherence to VHA regulations, policies and procedures - Program guidelines set by external regulatory agencies The major duties of this position include but are not limited to: - Develops and implements solutions to work problems presented by subordinates. - Performs safety reviews and provides information through written and/or verbal reports. - Provides advice, counsel or instruction to employees on both work and administrative matters. - Responsible for continuous program oversight of both personnel and equipment failure that may inhibit the successful operation. - Assists in developing detailed plans, goals and objectives for the day to day operation. - Utilizes analytical data reports to help determine short and long-range scheduling or staffing requirements. - Implements changes to work schedules, as needed, to ensure appropriate coverage of all business lines including phones, chat and text. - Develops and implements Standard Operating Procedures for the department. - Uses skills and is proficient in applying clinical principles, concepts and techniques crucial to patient care. - Monitors adherence to VHA regulations, policies and procedures and program guidelines set by external regulatory agencies such as the American Association of Suicidology (AAS). - Performs other duties as assigned. Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/11/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. - Individual Occupational Requirement: Must possess one of the following: - Degree in behavioral or social science; or related disciplines appropriate to the position. (TRANSCRIPTS ARE REQUIRED) - Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (TRANSCRIPTS ARE REQUIRED) - Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Requirements - Must have one full year of specialized experience equivalent to at least the next lower grade. - Must meet 5 of 7 of the following examples of specialized experience: - Evaluating the performance of supervisors and reviewing/approving performance evaluations of their subordinates. - Making recommendations for personnel actions including awards, performance improvement and discipline. - Identifying, assigning, and planning work to be carried out by the supervisors of the department. - Addressing unacceptable behaviors and performance appropriately and timely. - Developing and implementing appropriate performance improvement plans and rating plans used by subordinates two levels down. - Utilizing analytical data reports to help determine short and long-range scheduling or staffing requirements. - Developing and implementing Standard Operating Procedures for the department. - Must be rated on the following Competencies for this position: - Communication - Technical Competence - Problem Solving - Organizational Awareness - Leadership - Decisiveness Benefits - Work Schedule: To Be Determined, will work overnights as well as weekends, and holidays, as needed. - Compressed/Flexible: May be available - Remote: This is a remote position. - Relocation/Recruitment Incentives: Not authorized - Critical Skills Incentive (CSI): Not authorized - Permanent Change of Station (PCS): Not authorized Physical Requirements - Work is performed while sitting at a desk, at conferences, briefings, meetings, in classrooms and the equivalent. - The work is primarily sedentary but may require prolonged standing in front of groups. - Must work multiple projects simultaneously and handle occasional high levels of stress and conflicting priorities. - Work also involves travel and may include prolonged standing, walking, and transport of instructional supplies and/or equipment in excess of 30 lbs.