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Salsify logo
Salsify

The Commerce Experience Management (CommerceXM) platform that empowers brand manufacturers to win on the digital shelf.

Implementation Consultant

Location

Portugal

Posted

89 days ago

Salary

€34.9K - €41K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Implementation Consultant

Salsify

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects. • Partner with Project Managers to deliver projects on time, within scope, and budget. • Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products. • Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals. • Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along.

Job Requirements

  • Experience navigating the complexities large enterprise clients face when launching a new platform.
  • Passion for making customers successful and excited to work in a customer-centric environment.
  • Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal.
  • Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
  • Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances.
  • Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders.
  • Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus.

Benefits

  • health & medical benefits
  • PTO
  • stock options

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