• Own the full build of Employee Navigator environments • Lead complex integrations • Ensure seamless database performance and accurate eligibility • Work cross-functionally with implementation, enrollment, and service teams

• Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals. • Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, employment certificates, certification of termination • Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc. • Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments. • Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider. • Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals • Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date • Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication) • Ensure service excellence by following and committing to the established SLAs and SOPs • Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP. • First point of contact for professionals & customers during the onboarding and offboarding process

• Oversee support of all client-supported HR technologies • Partner with clients to optimize utilization of HR systems • Collaborate on implementation and configuration of HR modules • Serve as escalation point for complex client issues • Oversee design and maintenance of integrations and data feeds • Collaborate to optimize use of Salesforce and supporting technologies • Manage internal and client-facing content related to HR Systems • Lead, coach, and develop a team of HR Systems professionals

• Formarás parte del equipo de People, colaborando en tareas clave para la atracción de talento. • Redacción y publicación de ofertas en distintos portales de empleo. • Búsqueda activa de candidatos/as en plataformas como LinkedIn, universidades y escuelas técnicas. • Criba curricular y entrevistas telefónicas/online. • Coordinación de entrevistas con managers. • Gestión y actualización de la base de datos de candidatxs. • Participación en ferias de empleo, eventos universitarios y acciones de employer branding. • Propuesta de mejoras en el proceso de selección. • Análisis de métricas clave de reclutamiento.