Role Description The Technical Implementation Manager is a hands-on role within the Nutrislice Customer Success organization responsible for the technical configuration, onboarding, and rollout of our full product suite across customer accounts — including our largest, most complex multi-site partnerships. You will partner closely with our Sr. CSM to support enterprise food service management company accounts, owning the tactical and technical side of implementation while the Sr. CSM manages the broader relationship. You’ll also lead implementations for other accounts as needed. This role requires deep proficiency across the entire Nutrislice platform — menus, digital signage, ordering, and hardware — and the ability to configure and deploy them in environments that range from a single site to hundreds of locations. Your work begins after the sales handoff and carries through configuration, training, go-live, and post-launch stabilization. This role reports to the Director of Customer Success. Key Responsibilities - Own the technical configuration and setup of Nutrislice products for new and expanding accounts. - Lead large-scale, multi-site rollouts — helping manage timelines, coordinating with customer stakeholders, and ensuring each location is configured and launched correctly. - Partner with the Sr. CSM on enterprise accounts, taking ownership of the tactical and technical workstreams while the CSM drives the strategic relationship. - Develop and deliver training for customer teams, adapting content to varying levels of technical proficiency — from corporate operators managing hundreds of sites to individual site-level staff. - Troubleshoot configuration and product issues during implementation. - Build repeatable implementation processes, playbooks, and documentation that improve efficiency and consistency across engagements. - Maintain deep, current knowledge of the full Nutrislice platform and translate that expertise into solutions that meet each customer’s operational needs. - Advocate for customers internally — surfacing pain points, product gaps, and feedback to Product, Sales, Engineering, and Support with enough detail for teams to act on it. Qualifications - 3+ years of experience in software implementation, technical onboarding, or a similar hands-on technical role at a SaaS company. - Demonstrated ability to manage complex implementations with multiple workstreams, stakeholders, and sites running simultaneously. - Strong technical aptitude — comfortable with data mapping, integrations, system configuration, and learning new platforms quickly. - Excellent communication skills with the ability to work with both executive stakeholders and site-level operators. - Self-driven with the ability to prioritize and execute in a fast-paced, fully remote environment. - Experience building or improving implementation processes and documentation. - Familiarity with food service operations, K-12, higher education, or corporate dining is a strong plus. - Experience with Salesforce, ChurnZero, or similar CRM/CS tools is a plus. Benefits - Salary range of $60,000-$75,000 - Unlimited PTO - Fully remote work - 401k with match - Medical, dental, and vision insurance coverage Important Details - No visa sponsorship available. - Reference and background checks required before the start date. - Applicants must reside in one of the following states to be considered for this position: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Maine, Michigan, New Jersey, North Carolina, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah. If you do not reside in one of these states, please do not apply, as your application will not be reviewed. Equal Opportunity Employer Nutrislice celebrates diversity and is committed to creating an inclusive environment for all employees.

Role Description The Enterprise Seller Onboarding team partners directly with Square’s largest and most complex sellers to ensure they fully realize the value of Square’s products and services. As an Enterprise Seller Onboarding (ESO) Technical Project Manager, you will lead the technical onboarding and activation of new enterprise and strategic merchants, delivering a seamless, scalable, and high-quality onboarding experience. - Engage pre-sale to support discovery, solution validation, and the positioning of Square’s professional services offerings. - Work cross-functionally with Sales, Account Management, Product, Engineering, and Customer Success to design and implement complex Square deployments. - Discuss API/SDK product capabilities and evaluate third-party partner integrations. - Deliver a remarkable onboarding and training experience that drives adoption and long-term seller success. - Partner with Account Executives and Account Managers during pre-sale and onboarding to scope projects, validate proposed solutions, and support professional services positioning. - Serve as a bridge between enterprise sellers and Product teams, ensuring seller needs meaningfully inform Square’s product roadmap. - Function as the technical liaison between sellers, their technical teams, and internal technical stakeholders. Qualifications - 6+ years of experience in a customer-facing role. - 4+ years of experience in project management, implementation, or onboarding roles. - Experience working with RESTful APIs, webhooks, OAuth, and/or SDK integrations. - Ability to understand and reason about system architectures, third-party integrations, and multi-system data flows. - Proven ability to manage multiple complex projects simultaneously across competing priorities, timelines, and resources. - Strong ability to distill complex enterprise requirements into tailored solutions. - Working knowledge of project management methodologies, tools, and best practices. - Experience in the POS, payments, or broader technology industry. Requirements - Engage with sellers pre-sale to support discovery, scoping, planning, and solution validation. - Advise on and document Square’s first-party product capabilities and limitations. - Own and manage multiple complex onboarding projects concurrently. - Build strong cross-functional partnerships with various teams. - Collaborate effectively with technical partners and communicate technical requirements. - Evaluate third-party partner integrations for compatibility and feasibility. - Proactively identify and manage risk throughout the onboarding lifecycle. - Support data entry and data migration activities as part of the onboarding process. - Maintain deep expertise in Square’s first-party products and developer platform. - Act as a liaison between enterprise sellers and Product teams. - Triage and drive resolution of technical issues during onboarding. - Demonstrate professionalism, collaboration, and strong executive presence. Benefits - Remote work options. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning options.

• Orchestrate: Work with clients, the business, and engineers to set strategy and collect and prioritize requirements. Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration. • Execute: Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers. Proactively identify assumptions, dependencies, issues, risks and drive discussions across the team to develop mitigation plans and implementation paths. Maintain compliance with IT and security policies and procedures. • Strategize: Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.

Title: Senior Technical Project Manager, Data Analytics - Optum State Government - Remote Location: Minneapolis or Washington, D.C. United States Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum State Government partners with state and local agencies to help modernize and manage Medicaid, health and human services, and public health programs through data-driven technology, analytics, and operational support-improving access to care, program efficiency, and outcomes for the populations they serve. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Own end to end delivery of data analytics implementations, applying rigorous project management practices to deploy Optum's analytics products to customers. - Build the future of data warehousing on the Azure Cloud/Snowflake - Collaborate closely with the client to build/expand our data warehouse solutions - Serve as a key subject matter resource on complex and/or critical issues and business solutions - Review work performed by others to deliver quality; provide recommendations for improvement - Forecast and plan resource requirements - Authorize deviations from standards; approve project delivery to production and securing approvals from the customer - May lead functional or segment teams or projects - Provide explanations and information to others on complex issues - Lead, motivate, and inspire other team members - Manage customer relationships and anticipate customer needs to proactively develop solutions - Develop and negotiate win/win solutions to project issues - Work with end users/customers to understand and develop requirements - Organize and lead project related meetings with customers, development staff, and sponsor/executive level staff - Develop/maintain formal Project Schedule - Deliver Project Status Reporting, Project Quality Management, and other PMI PMBOK knowledge areas and performance domains - Lead Project Resource/Staffing Management - Communicate effectively, verbally and in writing, with programmers, analysts, immediate supervisor, management, system users, operations, other State agencies and the private sector - Meet with users for clarification and elaboration as necessary to clearly define a problem and conceptualize a development plan - Recognize, gather, correlate, and analyze facts, draw conclusions, define problems, and devise solutions and alternatives; and make appropriate recommendations - Support project quality, people experience, revenue, business growth, innovation/knowledge management, customer NPS goals/MBOs (Management by Business Objectives) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 5+ years managing large complex development projects with ten (10) or more resources - 5+ years of Data Warehousing experience and Business Intelligence (BI) reporting/data analytics project management experience - 3+ years of experience managing customer relationships - 3+ years of experience managing a contract for a program value $5+ million in revenue - 2+ years of professional experience with Cloud (Azure/Snowflake), ADF, Tableau and PowerBI - Agile project experience using Agile/Scrum tools, iterative and incremental delivery - DDI project/product implementation - Solid project management execution discipline include schedule, scope, quality, communication, and stakeholders management Preferred Qualifications: - PMI PMP, CBIP, Agile/Scrum certified - 5+ years managing complex application development projects, in healthcare within Medicaid projects - 3+ years of formal personnel management experience of both direct reports and matrixed resources - Federal Reporting Experience (T-MSIS, MARS, PERM, and Quality of Care Core measures) - State Medicaid Data Warehouse or Medicaid Management Information Systems (MMIS) knowledge/experience - Teradata, Informatica, Business Objects or SAS experience - Experience with Microsoft Project and MS project online - Experience with Project and Contract level Change Management - Experience with Project Risks/Issues Management - Experience with project development methodology and project management methodology and able to apply methodology in a practical manner - Proven knowledge of latest developments, trends, and opportunities/threats in healthcare, technology, government, Medicaid, Federal CMS, and security landscape - Proven solid understanding of Medicaid Program including Program management, Program Integrity, and Federal Reporting (i.e., CMS 64) - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.