Title: Technical Services Specialist - Cardiac Rhythm Management Location: State of Minnesota United States Job Description: At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. Careers that Change Lives In this fast-paced exciting role as a Technical Services Specialist you will have responsibility for supporting accounts for remote monitoring for our CareLink Express Service. This enables acute care settings to quickly obtain data regarding the status of Medtronic implanted cardiac devices, facilitating faster treatment decisions. We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. It is comprised of three key businesses: Cardiac Pacing Therapies, Defibrillation Solutions, and Cardiac Diagnostic Services. Together, we will transform the lives of people with cardiac arrhythmias and heart failure. Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It's no accident - we work hard to cultivate a workforce that reflects our patients and partners. We believe it's the only way to drive healthcare forward and remain a global leader in medical technology and solutions. To learn more about Inclusion & Diversity at Medtronic Click Here A Day in the Life - Review Cardiac Implantable Electronic Device data and provide quality analysis of the data - Provide results to the facility in a specified timeframe via phone and written communications - Provide accurate technical information to callers - Responsible for receiving, documenting/reporting customer contacts and complaints for tracking, trending, and FDA reporting - May train others on non-technical aspects (soft skills) of the job as well as the technical training and certification - Able to operate a computer and work in multiple operating systems - Answer incoming calls from customers - Provide technical support to incoming callers who need assistance utilizing interrogation devices for pacemakers/implantable defibrillators Additional Information - This position is a remote role that will not report to a Medtronic facility. All candidates must have access to reliable, high-speed internet, and a quiet, confidential, and disruption-free work environment. Must Have (Minimum Requirements): To be considered for this role, the minimum requirements must be evident on your resume. - Bachelors degree required - Minimum of 2 years of relevant experience OR - Advanced degree Nice to Have (Preferred Qualifications): - Experience with reading, interpreting device diagnostics and troubleshooting Cardiac Implantable Electrical Devices - pacemakers, ICDs and CRT-D devices - Previous Cardiac experience - Field sales or clinical specialist experience with cardiac devices - Call center or customer service experience - Medtronic CIED device product knowledge - Remote Monitoring experience with Carelink and/or Carelink Express website - Knowledge of FDA/GMP/MDR device regulations - Advanced verbal and written communication skills - Analytical/critical thinking skills/experience - Time management skills - Demonstrated ability to utilize computer and telephone efficiently For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$72,800.00 - $109,200.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

• First-line support, which includes handling customers and internal users requests via chat, email, and phone (rarely happens) in English • Provide consultations about our products and services, such as Cloud, CDN, Hosting, AI and more • Resolve technical issues by providing technical diagnostics and collect the information about customers and users incidents, forward it up to the higher levels of technical support if needed

Inside Sales Support Rep - Austin Remote/Virtual TEXAS - VIRTUAL - TX01 Full time Req178473 With a career at The Home Depot, you can be yourself and also be part of something bigger. **This position requires candidate to reside in or around the Austin, TX market** Position Purpose: The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. Key Responsibilities: - 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met. - 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process - 25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests. Direct Manager/Direct Reports: - This position reports to Supervisor - This position has 12 direct reports. Travel Requirements: - Typically requires overnight travel 5% to 20% of the time. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Working knowledge of Microsoft Office Suite - Working knowledge of presentation software (e.g., Microsoft PowerPoint) - Demonstrated ability to collaborate and work effectively with cross-functional teams - Demonstrated project management skills - Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers - Excellent written and verbal communication skills - Previous customer service or retail sales experience; home improvement trades specific - Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external - In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: - No additional education Minimum Years of Work Experience: - 1 Preferred Years of Work Experience: - 2 Minimum Leadership Experience: - None Preferred Leadership Experience: - 1 Certifications: - None Competencies: - Action Oriented - Business Insights - Collaborates - Communicates Effectively - Customer Focus - Drives Results For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $24.00 - $26.00

Lead Management, Support II with German remote type Hybrid Work locations Brno, Czech Republic time type Full time job requisition id JR101478 Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. What We're Looking For: Our Marketing Contact Center is expanding its EMEA team to drive high-impact results. We are a small friendly international multilingual team that is looking for motivated individuals to help us accelerate our success and provide support to our customers. We will appreciate friendly, hardworking people who have positive attitude and the ability to stay organized. Join us in a fast-paced, multilingual environment where your contributions directly fuel Zebra’s growth and customer success across the EMEA region! In this position you will drive revenue growth by acting as the primary point of contact for our EMEA customers. You will use your language skills and sales focus to qualify high-value opportunities and deliver them directly to our sales teams and partners. Responsibilities: - Handle inbound and outbound calls/emails to identify and qualify new sales opportunities. - Perform campaign follow-ups to verify data and generate pipeline. - Provide pre-sale support and expert product knowledge to customers. Requirements: - 1–3 years of experience in customer support, marketing, or sales. - Multilingual fluency (specifically German, or other EMEA languages). - Strong negotiation skills and a results-driven, "action-oriented" mindset. Benefits: - 5 weeks of vacation, 5 sick days and 2 volunteer days paid off. - Multisport card at a reduced price. - Meal contribution. - Monthly contribution 1000 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses. - Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments. - Annual bonuses based on financial results. - Yearly salary increases according to individual performance. - Employee referral bonus for bringing New Talent to Zebra. - Free beverages and fruit days (coffee, tea, milk available in our kitchenette). - Life & Pension insurance contribution. - New modern and multifunctional workplace at Vlněna Office park in the city centre - Discount at our partners (Banks, HP, Dell, Microsoft Office). Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan. Job Posting Statement: Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.