i360technologies, Inc. (i360)

• Develop and maintain responsive web applications using modern JavaScript frameworks such as React, Vue, or Angular • Write clean, efficient, and well-documented code following established coding standards and best practices • Collaborate with UI/UX designers to implement pixel-perfect designs and ensure consistent user experiences across all devices and browsers • Integrate frontend applications with backend APIs and third-party services, ensuring seamless data flow and functionality • Optimize application performance through code splitting, lazy loading, lazy rendering, and other performance enhancement techniques • Conduct thorough testing and debugging of frontend code to identify and resolve issues before deployment • Participate in code reviews, providing constructive feedback to team members and maintaining code quality standards • Stay current with emerging frontend technologies, frameworks, and industry best practices to continuously improve development processes

• Design, develop, and maintain robust software applications • Collaborate with cross-functional teams to deliver high-quality solutions • Analyze requirements and translate them into technical specifications and scalable solutions • Write clean, efficient, and well-documented code following established coding standards and best practices • Participate in code reviews to ensure code quality, identify improvements, and share knowledge with team members • Debug and troubleshoot software issues • Maintain and optimize existing applications, ensuring performance and reliability • Integrate third-party APIs and services into applications • Contribute to the continuous improvement of development processes and tools • Stay current with emerging technologies and industry trends relevant to software development

• Transform complex data into actionable insights that drive strategic business decisions • Work collaboratively with cross-functional teams to analyze data, identify trends, and develop innovative solutions • Collect, clean, and validate data from multiple sources to ensure accuracy and integrity for analysis • Analyze complex data sets using SQL, statistical methods, and data modeling techniques to identify trends, patterns, and opportunities • Design and develop data visualizations and reports using tools such as Tableau, Power BI, or equivalent platforms to communicate insights to stakeholders • Translate business requirements into analytical solutions and develop metrics that align with organizational objectives • Collaborate with finance, operations, and other departments to understand reporting needs and assess data requirements • Create and maintain dashboards and automated reports that track key performance indicators and support decision-making • Prepare written analyses, visualizations, and presentations for management reviews and stakeholder meetings • Support the evaluation of data systems and tools, recommending improvements to enhance reporting capabilities and efficiency • Work independently on assigned projects while maintaining open communication with team members and supervisors • Contribute to the continuous improvement of data processes and analytical methodologies

• Document client’s current reporting requirements derived from Oracle Federal Financials data • Work with Finance staff to identify reports consumed across AP, AR, GL, and procurement functions • Evaluate Core FS solutions’ reporting features and determine the degree of alignment with client’s needs • Identify reporting functions that can be supported with minimal change, significant rework, or are unsupported • Collaborate with Federal Accountants and the Financial Systems Analyst to assess gaps in reporting capabilities • Recommend approaches to address rework and unsupported reporting functions • Support development of gap reports, additional features reports, and Core FS summaries by providing reporting/data perspectives • Assist in assessing agency-specific reporting customization and data extraction flexibility • Contribute to the identification of reporting-related performance service measures appropriate for client’s financial processes • Work closely with the Project Manager and client’s Finance staff during interviews, workshops, and review sessions • Prepare written analyses, visualizations, and input for weekly meetings, monthly status reports, and deliverable submissions

• Develop, create, and curate engaging content for social media platforms including Instagram, Facebook, Twitter, LinkedIn, and TikTok • Build and execute social media marketing strategies aligned with organizational goals and brand voice • Monitor social media channels, respond to comments and messages, and actively engage with our online community • Analyze social media performance metrics and provide insights to optimize content strategy and improve engagement rates • Manage social media content calendar, schedule posts, and ensure consistent brand messaging across all platforms • Collaborate with marketing, design, and creative teams to develop integrated campaigns and promotional initiatives • Stay current with social media trends, algorithm changes, and emerging platforms to keep our strategy competitive • Identify and cultivate relationships with influencers and brand advocates to expand reach and credibility • Create reports on social media performance and present recommendations for continuous improvement • Respond to customer inquiries and feedback in a timely and professional manner

• Serve as a catalyst for agile transformation, facilitating collaboration and driving continuous improvement across development teams. • Responsible for coaching teams on Scrum practices, removing impediments, and fostering a culture of accountability and excellence. • Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team communication and continuous process improvement. • Coach team members and stakeholders on Agile and Scrum methodologies, fostering a culture of collaboration and shared ownership. • Identify, escalate, and help resolve impediments and blockers that hinder team productivity and sprint progress. • Manage and prioritize product backlogs in collaboration with product owners, ensuring clarity and alignment with business objectives. • Monitor sprint metrics and team performance, providing data-driven insights and recommendations for optimization. • Facilitate communication between development teams, product owners, and other stakeholders to ensure transparency and alignment. • Support team members in their professional development through coaching, mentoring, and skill-building initiatives. • Customize and adapt Agile processes to fit organizational needs while maintaining core Scrum principles. • Conduct retrospectives and implement actionable improvements based on team feedback and performance data. • Maintain comprehensive documentation of sprint activities, metrics, and team progress for reporting and analysis.

• Manage and engage communities across Discord, Telegram, X (Twitter), Reddit, and other social platforms • Respond to community questions related to crypto, blockchain, and platform updates • Create engaging content, announcements, and educational posts • Moderate discussions and maintain a professional, positive environment • Organize AMAs, online events, and community engagement campaigns • Monitor community feedback and provide insights to the internal team • Stay updated with crypto trends, market news, and Web3 developments • Help grow brand awareness and strengthen community loyalty

• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner • Listen actively to customer concerns and provide personalized solutions that address their needs • Troubleshoot customer issues and escalate complex problems to appropriate departments when necessary • Maintain detailed and accurate records of customer interactions and resolutions in our CRM system • Follow up with customers to ensure their issues have been resolved satisfactorily • Provide product and service information to customers in a clear and helpful manner • Handle difficult or upset customers with patience, empathy, and professionalism • Identify opportunities to enhance customer experience and suggest improvements to management • Meet performance targets including response time, resolution rate, and customer satisfaction scores • Collaborate with team members to share best practices and support one another in delivering excellent service • Adhere to company policies and procedures while maintaining confidentiality of customer information

• The primary focus of grants management is Grants and Cooperative Agreements with direct recipients. • Pre-Award support: Assist with drafting Notice of Funding Opportunities (NOFOs) and posting NOFOs in grants.gov in accordance with agency procedures. • As requested, processes grant/agreement applications used to determine the selection of grant/agreement awards. • Review grant/agreement applications for compliance, clarity, and completeness. • Conduct budget analysis and evaluation. • Conduct risk assessments in accordance with 2 CFR 200.206 and agency procedures. • Conduct grant award analysis for compliance with Federal laws, such as but not limited to 2 CFR Part 200 and Departmental policy. • Prepare all award documentation for government review, such as but not limited to grant awards, risk and budget memorandums. • Ensure that all actions assigned are accurately and completely entered into applicable systems. • Assist with drafting Notice of Funding Opportunities (NOFOs)...

• The primary focus of grants management is Grants and Cooperative Agreements with direct recipients. • Pre-Award support: Assist with drafting Notice of Funding Opportunities (NOFOs) and posting NOFOs in grants.gov in accordance with agency procedures. • Review grant/agreement applications for compliance, clarity, and completeness. • Conduct budget analysis and evaluation. • Conduct risk assessments in accordance with 2 CFR 200.206 and agency procedures. • Prepare all award documentation for government review, such as grant awards, risk and budget memorandums. • Ensure that all actions assigned are accurately and completely entered into applicable systems. • Post-Award support: Provide analysis and recommendations on matters related to grant management to ensure efficient administration. • Draft amendments and complete supporting documentation for the Agreement Officer’s review.