• Engage with sales prospects and lead conversations around our technology platform, including demos, integrations, solution design, and RFP responses • Create compelling presentations and documents that clearly communicate the value proposition and ROI of our software, fulfillment, and parcel solutions • Build strong relationships with prospects and customers, serving as a trusted advisor who designs, recommends, and supports the implementation of tailored solutions • Develop deep expertise in Stord’s OMS and WMS, including understanding user needs (current and future), competitor offerings, market trends, and how these products fit within the broader Cloud Supply Chain • Partner with GTM teams to advance opportunities through the sales cycle—discovery, pricing, RFP responses, internal approvals, presentations, and close • Lead the discovery of customer requirements, document technical solutions and timelines, and ensure a smooth handoff to implementation teams for OMS/WMS deployments • Stay current on the product roadmap and vision, serving as the voice of the customer to provide actionable feedback to product and engineering teams • Establish and share best practices for documentation, process, and collaboration within the Software Solutions team

• Deliver solution presentations, demonstrations and recommendations to prospects and customers. • Develop technical relationships with existing customers through Quarterly Technical Reviews. • Assist in response to Request for Proposals/Information. • Represent BeyondTrust at Trade Shows, Seminars, and other Company Events. • Use common Sales & Marketing applications such as Salesforce, Confluence, Skytap, etc. • Support technical evaluations of our products, including the development of Proof-of-Concept Success Plans. • Provide support for BeyondTrust Partners. • Continue to develop both BeyondTrust product and industry knowledge.

• Partner closely with Account Executives & Solutions Engineers on large deals • Leverage technical expertise to unblock pre-sales and post-sales teams • Capture, distill, and prioritize field feedback for the Product team • Create compelling content and technical presentations for various audiences • Continuously optimize operations and coordinate resources for technical engagements

• Design, implement, and maintain ArcGIS Enterprise environments in AWS, Azure, On-Prem and hybrid infrastructures • Apply cloud engineering best practices, including high availability, load balancing, security hardening, and performance optimization • Configure and manage cloud networking: VPC/VNET design, VPNs, peering, routing, security groups, and firewalls • Install, configure, upgrade, and troubleshoot ArcGIS Enterprise components (Portal, Server, Data Store, GeoEvent) • Support identity integrations (ADFS/Azure AD/OAuth), SSL/TLS, and enterprise security policies • Diagnose and remediate performance issues, outages, bottlenecks, and distributed system failures • Create or maintain automation workflows (PowerShell, Python, Bash) • Contribute to cloud deployment automation using Terraform, CloudFormation, or ARM templates • Implement monitoring strategies (CloudWatch, Azure Monitor, ArcGIS Monitor, PRTG) • Support geospatial data architecture, database connectivity, and cloud storage integrations (S3, Azure Blob, RDS/SQL Server)