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The Consumer Experience Company | Fulfillment, Last-Mile Delivery, & Technology
Solutions Consultant
Location
United States
Posted
126 days ago
Salary
0
Seniority
Mid Level
Job Description
Solutions Consultant
Stord
• Engage with sales prospects and lead conversations around our technology platform, including demos, integrations, solution design, and RFP responses • Create compelling presentations and documents that clearly communicate the value proposition and ROI of our software, fulfillment, and parcel solutions • Build strong relationships with prospects and customers, serving as a trusted advisor who designs, recommends, and supports the implementation of tailored solutions • Develop deep expertise in Stord’s OMS and WMS, including understanding user needs (current and future), competitor offerings, market trends, and how these products fit within the broader Cloud Supply Chain • Partner with GTM teams to advance opportunities through the sales cycle—discovery, pricing, RFP responses, internal approvals, presentations, and close • Lead the discovery of customer requirements, document technical solutions and timelines, and ensure a smooth handoff to implementation teams for OMS/WMS deployments • Stay current on the product roadmap and vision, serving as the voice of the customer to provide actionable feedback to product and engineering teams • Establish and share best practices for documentation, process, and collaboration within the Software Solutions team
Job Requirements
- Passion for building high-quality solutions and delighting customers
- Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, Operations Management, or a related technical field
- 2+ years of experience in Pre-Sales, Solutions Engineering, Sales Engineering, Implementation, Consulting, or a related role within a startup or high-growth environment
- Proven ability to manage multiple proposals with varying requirements, priorities, and timelines; highly organized and detail-oriented
- Strong communication skills with the ability to navigate both technical and functional discussions and clearly articulate value propositions to diverse audiences
- Experience engaging cross-functional teams (sales, product development, operations) and translating complex business and technical details effectively
- Background in launching technology solutions for enterprise or B2B customers
- Solid understanding of supply chain challenges and how technology enables competitive advantage by solving them quickly and effectively
- Familiarity with Ecommerce, Order Management, Inventory Management, Warehouse Management, ERP, and/or Distributed Order Management software
- Prior startup experience (Bonus Points)
- Logistics or broader supply chain experience (Bonus Points)
- Familiarity with platforms like Shopify, NetSuite, or SPS Commerce (Bonus Points)
- Hands-on experience with APIs, Postman, or similar tools to stage data for customized software demonstrations (Bonus Points)
- Knowledge of API protocols (REST, GraphQL, SOAP) and/or EDI transactions (940, 943, 944, 945, 850, 856, etc.) (Bonus Points)
Benefits
- Equal opportunity employer and values diversity
- Varies based on the role and performance
- Flexible schedules
- Opportunity for professional growth
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