American Family Care logo
American Family Care

The nation's leading provider of urgent care and accessible primary care. 370+ locations nationwide

Business Intelligence Analyst

Business Intelligence AnalystBusiness Intelligence AnalystFull TimeRemoteMid LevelTeam 1,001-5,000Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

23 days ago

Salary

$75K - $85K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishAzureCloudSQL

Job Description

Business Intelligence Analyst

American Family Care

• Develop, maintain, and optimize dashboards for clinical and operational stakeholders • Analyze clinic performance metrics (e.g., patient volume, revenue, throughput, staffing efficiency) • Provide tailored and actionable insights to improve operational performance across franchised and corporate clinics • Ensure data accuracy, consistency, and integrity across reporting systems • Act as a communication bridge between clinical field operators and technical analytics teams • Gather and document business requirements from non-technical stakeholders • Translate operational needs into clear technical specifications for BI developers/data engineers • Present findings and insights in a clear and easy-to-follow data and impact "story" • Manage multiple BI-related projects simultaneously, from intake through delivery • Define scope, timelines, and deliverables in collaboration with stakeholders • Track progress and ensure alignment with business priorities • Identify risks and escalate issues as needed • Monitor and triage incoming analytics requests via ticketing systems • Prioritize requests based on urgency and business impact • Coordinate with internal teams to ensure timely resolution • Maintain documentation and status updates for all active requests

Job Requirements

  • 2–3 years of experience in Business Intelligence, Data Analysis, or related field
  • Proficiency in Power BI
  • Strong SQL skills against a cloud data warehouse (Snowflake preferred)
  • Experience working with ticketing systems, Monday.com and Azure DevOps

Benefits

  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

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