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Affirm

Affirm is a financial services company that is on a mission to provide its customers with “honest financial products that improve lives.” As an employer, Affirm maintains a rem

Business Systems Analyst II

Location

Canada

Posted

25 days ago

Salary

$78K - $118K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishSalesforce

Job Description

Business Systems Analyst II

Affirm

• Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities. • Own end-to-end requirements lifecycle from intake through delivery and post-launch validation. • Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives. • Oversee program deliverables, define scope, and manage expectations for successful product migrations. • Lead and execute billing systems initiatives to support diverse product and pricing strategies. • Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team. • Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress. • Analyze and optimize business processes, driving continuous improvement initiatives to streamline operations and deliver scalable, system-driven solutions. • Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness. • Document workflows and process enhancements related to quoting, billing, and provisioning systems. • Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment.

Job Requirements

  • 3+ years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting.
  • Bachelor’s degree in Finance, IT, Business Administration, related field or equivalent experience.
  • Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team.
  • Proficient in Salesforce (SFDC), Snowflake and other reporting tools.
  • Strong skills in analytical thinking, problem-solving, and organization.
  • Skilled in reporting, data analysis, and data visualization.
  • Knowledgeable in Quote-to-Cash processes and systems.
  • Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams.
  • Able to synthesize and distill complex information, handle ambiguity with ease.
  • Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams.
  • Experienced in system implementations, user acceptance testing, and related documentation.
  • Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
  • Technically adept with a proven ability to quickly learn new technologies.

Benefits

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

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