Cox Enterprises logo
Cox Enterprises

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Senior Manager, Solution Delivery – RapidScale

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Since 1898H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

27 days ago

Salary

$148.5K - $247.5K / year

Seniority

Senior

Bachelor Degree8 yrs expEnglishAzureCitrixCloudFirewallsSwitching

Job Description

Senior Manager, Solution Delivery – RapidScale

Cox Enterprises

• Provide strategic and operational leadership for consultative cloud solution delivery and implementation • Partner cross-functionally with Sales, Architecture, Support, and Product teams to deliver successful customer outcomes • Drive standardization, scalability, and continuous improvement across delivery processes and methodologies • Ensure adherence to architectural standards, security best practices, and product-aligned delivery frameworks • Oversee department operations, including resource planning, financial performance, and budget accountability • Lead, develop, and mentor a high-performing team through coaching, performance management, and career development • Serve as the primary escalation point for customer delivery issues, ensuring timely and effective resolution • Manage and prioritize multiple concurrent projects and initiatives across diverse customer environments • Identify opportunities to automate and optimize delivery processes to improve efficiency and consistency • Maintain awareness of emerging technologies and industry trends to drive innovation within delivery practices

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
  • 8+ years of experience in cloud, infrastructure, or managed services environments
  • Strong experience with VDI solutions, including Azure Virtual Desktop (AVD) and Citrix
  • Broad infrastructure knowledge including firewalls, switching, Windows Server environments, and Active Directory
  • Proven ability to lead and deliver complex technical projects in customer-facing environments
  • Experience working in or alongside project management frameworks and methodologies
  • Proficiency in Microsoft Office applications
  • Ability to participate in a 24x7 on-call rotation as needed

Benefits

  • The flexibility to take as much vacation with pay as they deem consistent with their duties
  • Seven paid holidays throughout the calendar year
  • Up to 160 hours of paid wellness annually for their own wellness or that of family members
  • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
  • Health care insurance (medical, dental, vision)
  • 401(k) retirement planning
  • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

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