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82DASH

Real Content generated at Scale & with Speed. 💰 No costly influencers, no cringey scripts - no AI involved. 8️⃣2️⃣DASH

Growth Lead – Retention, UGC

Location

United States

Posted

25 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Growth Lead – Retention, UGC

82DASH

• Own onboarding for Shopify brands - from install to first live UGC campaign • Work directly with founders and ecommerce teams to identify growth gaps across retention, reviews, and customer content • Design and launch post-purchase flows that drive UGC / CGC, reviews, and repeat purchase • Build and optimise retention flows using rewards, Wallet passes, and incentives • Increase volume and quality of customer content across photos, videos, and reviews • Analyse campaign performance across brands and turn insights into repeatable growth playbooks • Identify opportunities to improve conversion, retention, and LTV through customer content • Feed merchant insights into product to shape features around real ecommerce needs

Job Requirements

  • Experience working with Shopify brands or within D2C ecommerce
  • Strong understanding of UGC, customer reviews, and content-driven growth
  • Proven ability to drive retention and repeat purchase in ecommerce
  • Experience building post-purchase or lifecycle flows that convert
  • Comfortable working directly with founders and ecommerce operators
  • Strong grasp of ecommerce metrics - conversion, retention, LTV
  • Experience with rewards, loyalty, or incentivised engagement is a plus
  • Clear, practical communicator with a bias to action
  • Comfortable in an early-stage, high-ownership environment

Benefits

  • Work directly with founders across product, growth, and GTM
  • High ownership across retention, revenue, and product direction
  • Shape how Shopify brands use customer content for growth
  • Be part of an early-stage company and define the playbook

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