Role Description This role sits at the intersection of HR and technology, focused on the systems and tools that power the employee experience. You’ll be responsible for administering and enhancing multiple HR systems, ensuring they are running efficiently, effectively, and in ways that make it easier for employees and HR teams to get what they need. You’ll also play a key role in leveraging data and reporting to support decision-making, while partnering across HR, IT, and the business to continuously improve our systems and processes. What you will do - Provide system administration and technical support across multiple HR systems - Support employees, candidates, and HR users by troubleshooting issues and resolving system-related questions - Identify patterns and trends in issues, proactively recommending enhancements to improve system performance and user experience - Participate in the review, testing, and implementation of system enhancements, updates, and new releases - Partner with Sr. HR Systems Specialist and Sr. HR Business Analyst roles to evaluate system capabilities and determine effective, scalable solutions - Collaborate with HR, IT, and external vendors to troubleshoot and resolve system issues - Generate, analyze, and deliver standard, custom, and ad-hoc reports across systems - Build and maintain clear user documentation and system guidelines - Manage and maintain system security across HR platforms - Ensure data integrity by running audits, queries, and analysis across systems - Stay current on trends and emerging capabilities in HR technology - Support HR projects and contribute to the implementation of new tools, enhancements, and process improvements Qualifications - High School Diploma required. Bachelor's degree and/or equivalent combination of education and experience preferred - 2+ years of experience in Human Resources with prior HRIS and/or Talent systems administration experience required - PHR/SPHR or SHRM-CP preferred - Prior systems implementation experience - Experience with data analytics tools (e.g., Power BI, Tableau) and familiarity with emerging AI tools strongly preferred - Solid understanding of core HR business practices - Proficiency in MS Office: intermediate-advanced skills in Excel (complex formulas, pivots and graphs) - Strong analytical skills, including the ability to interpret data and draw conclusions - Excellent written and verbal communication skills - Strong interpersonal skills, including the ability to train others and present data in a clear, approachable way - High attention to detail, accuracy, and ability to manage multiple priorities - Adaptable and flexible with a focus on continuous improvement - Comfortable handling sensitive and confidential information - Strong team orientation with a customer service mindset Requirements - Please note - Due to the nature of the work being done, Human Resources employees may not have a family relationship with any current Symetra employee. Benefits - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching Company Description Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

• Serve as the primary people strategy advisor to the CEO — a thought partner on org design, leadership development, succession, and culture. • Lead two direct reports while remaining highly hands-on across talent development, compensation, performance, and culture. • Elevate the current HR infrastructure, deepen performance culture, sharpen compensation approach, strengthen talent pipeline and onboarding experience, and build employee engagement.

Role Description We're seeking a dedicated and organized HR Administrator to join our growing human resources team. If you're passionate about promoting a great company culture for an organization that cares about its employees, we're looking for someone like you! As an HR Administrator, you'll be the first point of contact for both external candidates and current employees. To succeed in this position, you'll need excellent communication and critical thinking skills. You'll also be willing to lend a hand in other ad hoc tasks our team needs assistance with. HR Administrator Responsibilities - Assist with various administrative duties such as photocopying, scheduling interviews and meetings, and making travel arrangements - Maintain employee documentation and records, including hiring information, warnings, and sick and vacation leave - Assist in new employee orientation by creating onboarding packets and answering questions regarding key tenets of employment - Track payment records and process payroll, both checks and direct deposits - Work alongside recruiters, both external and internal, to ensure best hiring practices - Update company policies to ensure legal compliance - Serve as the first point of contact for the human resources department - Answer telephone calls and email inquiries from both internal and external parties - Experience in working with US companies - Assisting and working with Executive Management teams Qualifications - 8+ years experience in a similar role - BA/BS in human resources or similar field preferred - Proficient with computer software, including Microsoft Office Suite and HR software, such as HRIS or HRMS - Knowledge of HR best practices and labor laws in India and in the USA - Excellent organizational and communication skills - Strong time management and prioritization skills - Superb critical thinking and judgment skills - Must be a team player

• Serve as a primary Associate Relations partner, advising leaders on performance management, corrective action, policy interpretation, and employee concerns. • Coach and counsel leaders on effective associate management practices, including performance improvement plans and disciplinary actions. • Investigate and resolve moderately to highly complex associate relations matters (e.g., performance issues, policy violations, harassment, discrimination), recommending appropriate and compliant courses of action. • Partner closely with HR Business Partners, operational leaders, and legal counsel to ensure consistent, fair, and legally sound outcomes. • Provide guidance on federal and state employment laws, helping leaders navigate compliance with confidence. • Support a safe, respectful, and compliant workplace by promoting best practices, confidentiality, and adherence to company policies. • Contribute to associate relations training, policy updates, and continuous improvement initiatives as needed. • Other projects and duties as assigned.