Role Description Join the Enverge team, a trusted partner to design professionals and builders dedicated to improving the performance and longevity of homes and buildings. We’re seeking a Technical Sales Representative who’s ready to be part of a people-first company that empowers its partners through business support, training, and flexible, high-performing solutions built for long-term success. Overview: The Field Service Technician (FST) will support the Spray Foam Business unit within Amrize BE combining some of the most iconic brands in roofing, insulation, and waterproofing. Our Spray Foam product offering includes applicator-friendly, high-performing products from both the Gaco and SES brands. The FST provides in-depth training on all SPF installations for newly authorized contractors, existing contractors, sales representatives, distributors, and building owners. They will also serve as a resource and subject matter expert as needed for customers and companywide. Qualifications - High school diploma and minimum of eight years' construction experience in a Foreman or Superintendent role. - Technical Certification or Associates degree, or Bachelors degree in Construction Management (or similar field) preferred. - Minimum of two years' field service experience as a Field Service Engineer. - Field Service Technician knowledge is preferred. - Strong technical expertise in application of High Pressure SPF. - Advanced expertise in High Pressure SPF Equipment and Spray Rig Maintenance. - Personable and professional with a high-level of integrity. - Strong customer service focus. - Strong verbal and written communication skills. - Ability to think outside the box. - Good organizational and time management skills. - Ability to travel 70% to 90% of the work week by air or car. - Ability to work flexible hours with minimum notification when necessary. - Location of individual should be near a major airport. Requirements - Responsible for training customers, sales representatives, and teammates in how to apply company products per product specifications. - Assist insulation contractor, building owner, and sales representatives to resolve normal installation problems. - Provide insulation trainings and interim inspections to prevent and resolve potential installation problems. - Extensive travel required to customer job sites for troubleshooting and/or training on application of company products. - Input on company specifications and PDS is required to ensure accurate information is available for the customer. - Submit timely reports on customer projects; daily reports are required to document projects, discussions, and action points. - Responsible for creating and improving customer or employee training programs. - Ability to develop strong customer relationships and inspire customer confidence. - Inspect projects, warranted and non-warranted, to ensure company standards are followed. - Assist manufacturing facilities and lab with development of new products. - Follow all company or applicable governmental safety and regulations. - Additional responsibilities as assigned. Benefits - Competitive salary. - Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings. - Employee Stock Purchase Plan. - Medical, Dental, Disability and Life Insurance. - Holistic Health & Well-being programs. - Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care. - Vision and other Voluntary benefits and discounts. - Paid time off & paid holidays. - Paid Parental Leave (maternity & paternity). - Educational Assistance Program. - Company vehicle with expense accounts will be provided. Company Description Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

• Serve as the named TAM and primary technical point of contact for the assigned Premier Support account. • Personally acknowledge every inbound ticket, assign severity, and own the case end-to-end ("white-glove ticket escorting") - including coordinating across Support, Hardware Ops, Field Services, and Engineering. • Drive update cadence based on severity: weekly updates for standard issues, daily (or more frequent) updates for critical incidents. • Operate a dedicated phone, Slack, and email line into the TAM team so the customer doesn’t wait in a general queue. • Continuously audit the health of the customer's hardware network, identifying offline devices, slipped angles, low uptime, and connectivity issues before the customer has to report them. • Publish a weekly hardware status update covering devices that went offline, devices brought back online, and devices still offline - with an action plan and ETA for each. • Open and shepherd work orders for any device requiring on-site maintenance, coordinating field technicians and confirming restoration before closing the case. • Validate every new hardware setup end-to-end before it is marked in service: power, LTE/cellular, video stream, LPR capture, geofencing, and alerting. • Track hardware movements weekly, confirming new locations and updating systems of record so reporting, alerts, and search results reflect the live fleet. • Deliver a weekly running cases & trends report - open cases by priority, week-over-week trend lines, repeat-issue clusters, and the actions in flight to prevent recurrence. • Lead a quarterly on-site technical review covering uptime, support trends, configuration audit findings, training gaps, and the forward-looking technical plan. • Build and execute a customized training plan for the customer's admins and end users - delivered virtually and on-site, scheduled around the customer's operational shifts. • Deliver ongoing user and admin training as the customer's sites, SOPs, and staffing evolve, including refreshers for new hires and advanced workflows for power users. • Run a monthly product update session for the customer's internal trainers, walking through new features and workflow impacts and providing reusable materials. • Host weekly office hours for Q&A, ad-hoc training, and complex troubleshooting - replacing scattered ad-hoc meetings and protecting bandwidth for escalations. • Run monthly feedback sessions to collect product and maintenance-process improvement input from the customer. • Maintain a published log that tracks status (Under review, In flight, Implemented, Not pursued) and close the loop in the next feedback session and trainer update. • Route feedback to the right Flock owners (Product, Engineering, Hardware Ops, Support, CSM) and follow up until items reach a clear outcome. • Act as a deep product SME across Flock's portfolio and an internal go-to for CSMs on workflow and technical questions. • Partner with Product, PMM, and Enablement to stay aligned with the roadmap, surface customer pain points, and ensure customer-facing materials are accurate and current. • Advocate for the assigned account inside Flock - escalating risks, unblocking field operations, and representing the customer in roadmap and prioritization conversations.

Role Description The Technical Sales Representative drives growth within an established distributor network, expanding market share across the medical gas equipment and laboratory sectors. This role partners closely with design engineers, distributors, contractors, and end users—including healthcare facilities and laboratories—to develop strategic opportunities and exceed annual revenue targets. Success in this role requires a consultative, relationship-focused sales approach, along with strong initiative, organization, and communication skills. Location / Territory: Pacific Northwest Territory, Remote, home-based within the territory. Key Responsibilities - Achieve and exceed annual territory revenue targets - Build and maintain strong customer and partner relationships - Manage and support distributor network within the territory - Deliver product and application training to engineers, contractors, and distributors - Collaborate with design engineers and A&E firms on project specifications - Identify growth opportunities based on market trends and customer needs - Participate in industry events, trade organizations, and ongoing professional development - Travel regularly throughout the assigned region Qualifications - Bachelor’s degree preferred (not required) - Technical or engineering background strongly preferred - Experience with design engineers, contractors, or distributors is a plus - Familiarity with medical gas systems, compressed air, or vacuum systems preferred - Knowledge of NFPA 99, ASSE certification, or medical gas testing is beneficial - Strong communication, organization, and territory management skills - Experience using CRM tools to manage sales activity - Proficiency with Microsoft Office and Adobe tools Travel Requirements Approximately 25% travel within the assigned territory. Travel planning is self-directed, and expenses are reimbursed. Equal Opportunity Employer We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

• Serve as the dedicated technical advisor for assigned enterprise and high-value clients. • Own the technical success strategy for a focused portfolio of strategic financial institution accounts. • Develop a deep understanding of each client’s business objectives, system configuration, integrations, operational model, risk profile, and adoption opportunities. • Conduct regular technical business reviews that connect platform performance, adoption maturity, open risks, roadmap needs, and client business outcomes. • Establish trusted-advisor relationships with client technical stakeholders, operational leaders, and executive sponsors. • Regularly brief internal Client Success, Product, Engineering, and leadership stakeholders on strategic account health, systemic risks, and recommended interventions. • Lead complex technical investigations across APIs, integrations, authentication, system configuration, deployment behavior, logs, and client-specific workflows. • Manage high-severity escalations with urgency, clarity, and cross-functional coordination. • Partner with Product Support, Engineering, Development, Product Management, and Professional Services to resolve escalations and prevent recurrence. • Guide clients through API integrations, data migrations, release readiness, configuration decisions, and deployment-sensitive changes. • Identify technical risks before they impact client operations. • Translate technical findings into clear executive summaries, client-facing action plans, internal escalation briefs, and durable runbooks. • Design and operationalize AI-assisted workflows for account intelligence, escalation triage, documentation, technical health reviews, and recurring-issue analysis. • Use tools such as Claude, ChatGPT, and AWS Kiro to analyze ticket patterns, summarize technical context, draft client-ready materials, improve Jira and Confluence hygiene, and build scalable knowledge systems. • Convert raw technical findings, incident history, and client feedback into structured playbooks, lessons learned, and prevention plans. • Improve the consistency, speed, and quality of TAM work through responsible human-in-the-loop AI workflows. • Ensure all AI-assisted outputs involving clients, production systems, compliance, security, or confidential information are reviewed with appropriate judgment and governance. • Deliver tailored training sessions on product features, platform capabilities, release changes, and best practices. • Guide clients through new feature rollouts, ensuring proper adoption, operational readiness, and measurable value realization. • Create and maintain technical documentation, FAQs, implementation guides, Postman walkthroughs, troubleshooting playbooks, and knowledge base articles. • Enable client self-service through clear, scalable, and reusable knowledge assets. • Act as the voice of the client, advocating for product improvements and influencing roadmap priorities with clear technical evidence. • Collaborate with Sales and Client Success teams to support renewals, expansions, and strategic growth opportunities. • Work alongside Product Managers to translate client feedback, incident patterns, and adoption barriers into actionable product recommendations. • Partner with Professional Services to ensure smooth onboarding, implementation, and transition into long-term technical success. • Track account health metrics and proactively identify risks, adoption gaps, and intervention opportunities. • Develop and refine playbooks for common technical challenges, client workflows, launch readiness, and escalation management. • Identify systemic issues and recommend product, process, documentation, or automation improvements. • Reduce recurring escalations by turning repeated problems into durable fixes, better guidance, or improved workflows. • Help build the operating model for an AI-first Technical Account Management function at Nymbus. • Stay current with fintech industry trends, banking regulatory considerations, responsible AI practices, and evolving technical success best practices.