Flock Safety

• Lead the day-to-day administration of global benefits programs and ensure employees receive timely, accurate support for benefit questions, issues, escalations, claims, and appeals. • Optimize our self-insured benefits footprint through rigorous, ongoing data review. • Own key benefits operations, including enrollments, terminations, new hire orientations, offboarding, records management, and employee lifecycle support related to benefits. • Partner with external vendors and brokers to ensure strong service delivery, proactively resolve operational issues, and improve the overall employee benefits experience. • Support annual renewal cycles and ongoing program administration for health and wellbeing offerings. • Maintain compliance with benefits-related requirements and reporting, including administration processes, audits, and regulatory obligations. • Ensure benefit elections and data are accurately reflected across systems, carriers, payroll, and related integrations. • Oversee billing reconciliation, reporting, process documentation, and operational controls that improve efficiency and data integrity. • Partner with the broader Total Rewards team to develop communications, training, and education that help employees and partner teams understand available programs. • Contribute to the evolution of Flock's total rewards philosophy and benefits strategy through scalable processes, thoughtful problem solving, and continuous improvement.

• Own day-to-day Tier 2 support cases for active DFR customers across phone, email, and case-based workflows. • Troubleshoot DFR issues involving drones, docks, firmware mismatches, launch and landing issues, in-flight video or control issues, and related platform behaviors where documented support paths exist. • Support deployment and installation-related questions for internal teams and customers, including configuration support, maintenance follow-through, and coordination with cross-functional stakeholders. • Assist with DFR-related support across connected systems and environments where the troubleshooting path is known and repeatable. • Create, track, and follow through on maintenance requests and other operational support work as needed to keep customers running. • Advise customers on basic networking and environment requirements needed to support healthy DFR operations. • Partner with deployment teams, project managers, Technical Account Managers, and Engineering to move issues forward and minimize customer disruption. • Document troubleshooting steps, resolutions, and recurring issues to strengthen knowledge resources and improve future resolution speed. • Escalate cases that require log-level analysis, undocumented troubleshooting, crash investigation support, pattern analysis, or engineering-ready root cause validation.

Regional Account Executive (TN/KY) Location: Chicago, IL; Atlanta, GA; Austin, TX; Dallas, TX; Nashville, TN Full time Remote Department: Revenue Compensation - $125K • Offers Equity • $125K Commission Where you fall within the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. During your call with one of our recruiters, they can further clarify the salary range and our total compensation. Job Description: Who is Flock? Every community deserves to be safe, it's a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations, helped solve approximately 20% of reported crimes in areas where it is deployed, and played a role in locating more than 10,000 missing people. We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter. With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself. The Opportunity Are you a self-motivated and established outside sales professional that wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a Regional Account Executive to our growing Public Sector sales team. This person will play a key role in helping Flock grow, focusing on a single market, owning demand generation, partnerships, and full cycle software sales. This is a 100% remote field sales opportunity requiring up to 50% regional travel during peak seasons. Candidates must reside within the assigned territory or be based in Nashville, Atlanta, Austin, Dallas, or Chicago. The Skillset - 5-7 years of full cycle sales experience, with an emphasis on outside/field software sales. - Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory. - Experience using outbound sales strategies to develop new business within a defined territory. - Able to quickly digest and learn technical products, and become the subject matter expert for your clients. - Strong presentation and demonstration skills. - Energized by solving customer's problems- e.g. consultative sales approach. - Enjoy working in a fast paced, data-driven sales environment. - Startup experience is a plus. Feeling uneasy that you haven't ticked every box? That's okay; we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Regional Account Executive at Flock Safety. The First 30 Days - Learn the market, understand existing customers, meet your peers, understand LE use cases, develop expertise in your industry in order to see success in your territory. - Pass your Demo Certification to receive your Book of Accounts. - Outbound activity outside of your normal required training and courses. The First 60 Days - Build your territory and drive pipeline through outbound, LE referrals, and your territory. - Join CSM calls, set up weekly 1:1s with Director, and other internal cross-functional bi-weekly meetings. - In-person shadowing, creating 16+ opportunities, and close your first deal. 90 Days & Beyond - Maintain accurate forecasting, weekly and bi weekly checkins with your Director and cross-functional teams. - Meet with a current customer for a ride along, a community liaison officer, and dispatcher. - Complete meetings with net new logos, create 20+ opportunities, and close 7 deals. Salary & Equity In this role, you'll receive a starting you'll receive a starting OTE of $250,000 as well as Flock Safety Stock Options, and uncapped commissions. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks Flexible PTO: We seriously mean it, plus 11 company holidays. ️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. WFH Stipend: $150 per month to cover the costs of working from home. Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. Home Office Stipend: A one-time $750 to help you create your dream office. Pet Insurance: We've partnered with Pumpkin to provide insurance for our employee's fur babies. If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock role, please report it to recruiting@flocksafety.com

• Become an expert on all things Flock Safety, serving as a valuable resource for current and prospective customers alike • Provide quick, friendly, and high quality assistance to all customer types via phone, live chat, and email • Empower our customers by sharing tips and best practices on how to effectively use our software • Partner with the Product, Engineering, Operations, Sales, Project Management, and Customer Success teams to tactfully resolve escalated situations • Make recommendations to the Flock Safety product to magnify your impact and drive change across the network • Contribute to the Flock Safety Customer Help Center to help reduce the need for customers to contact us in the first place

• As Flock grows, the complexity of our Operations workflows grows with it. We are hiring a Director, Product Management - Operations to provide focused leadership across Implementation, Delivery, Customer, and Supportability product lanes and to serve as a trusted product counterpart to senior Operations leadership. • This role is responsible for driving a cohesive end-to-end Operations product vision, strengthening cross-functional decision making, and increasing operational leverage through better workflow design, automation, and practical AI adoption. • You will lead a team of Product Managers, guide portfolio-level tradeoffs, and partner closely with Engineering, AI/Data Science, and Applications teams to turn business priorities into measurable outcomes. • This role reports to the VP, Product Platform.

• Support the supply chain and operations functions. • Help scale our modeling capabilities and be at the center of strategic projects. • Drive all modeling & data analysis to support decision making across our capex spend. • Improve inventory modeling and forecasting by automating and upgrading the current models. • Understand Data sources & Models. • Dive Deep through the Data. • Understand Engineering/product/hardware. • Deeply understand our capex spend and the things that drive our capex spend. • Provide insights on areas of opportunity within capex spend. • Improve the accuracy of our Accessory Modeling and the information we use to make accessory ordering decisions. • Be the owner of all capex and inventory modeling. • Improve the data we use to make production decisions during the Demand Planning Meeting. • Find opportunities to generate savings in our Capex Spend.

• Focus on learning the brand, platforms, and workflows while supporting content creation, publishing, and community engagement. Build a strong understanding of social performance, goals, and how social supports the broader business. • Take ownership of day-to-day execution for one or more channels, including publishing, community management, and performance tracking. Begin contributing content ideas and insights that improve engagement and consistency across platforms. • Operate as a trusted owner of social channels, driving content planning, execution, and reporting with minimal oversight. Use performance insights to recommend optimizations and support scalable growth of the social media strategy.

• Own the administration, governance, and ongoing execution of our sales compensation programs as we scale. • Partner closely with Sales Operations, Finance, HR, and Accounting to ensure compensation plans are administered accurately, efficiently, and compliantly across all variable-based roles. • Bring structure, rigor, and operational excellence to the end-to-end sales compensation process, helping ensure timely payouts, strong controls, and clear communication across the organization. • This role is ideal for someone who enjoys building process, managing complex workflows, and serving as a trusted operational partner to cross-functional teams.

• Design and implement policy-as-code and compliance-as-code frameworks • Automate control testing and evidence collection using cloud and CI/CD telemetry • Integrate GRC processes with engineering tools and workflows • Develop reusable tooling and internal platforms for scalable, self-service compliance • Build and deploy production-grade automation leveraging LLMs and AI tooling (e.g., for control mapping, evidence analysis, and anomaly detection) • Own the design, development, and maintenance of core GRC automation systems and services • Develop KPIs and KRIs using engineering and cloud data • Support risk quantification efforts using frameworks such as FAIR • Maintain and improve the security risk register • Apply data modeling and AI techniques to identify emerging risks and reduce false positives • Build automated risk scoring and prioritization models using real-time engineering and security data • Lead and support audits including SOC 2, ISO 27001, ISO 27701, FedRAMP and CJIS • Build automated audit readiness and continuous compliance processes • Serve as a key point of contact for internal and external auditors • Work with Product and Engineering teams on security and privacy requirements • Support customer security reviews, RFIs, and trust center initiatives • Collaborate with Legal and Privacy teams on regulatory alignment • Automate vendor assessments using AI-assisted questionnaire analysis and response validation • Build workflows to ingest, analyze, and score third-party risk data at scale.

• Maintain, support, and enhance IT infrastructure. • Focus on system administration, troubleshooting complex technical issues. • Drive IT projects from start to finish. • Assist in managing user accounts and permissions across Mac, Windows, and Linux environments. • Maintain MDM baselines and patching across a multi-OS environment using tools. • Resolve complex IT service tickets and provide high-level technical support to internal users. • Contribute to building and iterating on AI agents and automation pipelines. • Evaluate emerging AI tools, leading efforts to deploy solutions. • Monitor system performance and identify issues proactively to ensure uninterrupted operations. • Create and maintain clear runbooks and documentation for IT processes.