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A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
German-Speaking Customer Experts for an Insurance Company
Location
Greece
Posted
71 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
German-Speaking Customer Experts for an Insurance Company
Mercier Consultancy Group
Role Description Mercier Consultancy MD is seeking dedicated German-Speaking Customer Experts to join our team supporting a leading insurance company in Greece. This position involves delivering expert customer service to German-speaking clients, assisting them with insurance inquiries, claims, and policy information to ensure a seamless and positive customer experience. - Provide professional and empathetic support to German-speaking customers regarding insurance products, claims processing, and policy details through phone, email, and chat. - Assist customers in resolving issues efficiently and accurately while maintaining high service standards. - Document customer interactions and maintain accurate records in the CRM system. - Collaborate with internal departments to address complex customer concerns and escalate when necessary. - Stay updated with the latest insurance products, regulations, and company policies to deliver accurate information. - Offer feedback to improve customer service processes and customer satisfaction. Qualifications - Fluency in German (spoken and written) is mandatory; proficiency in English is a plus. - Experience in customer service roles, preferably within the insurance or financial services sector. - Excellent communication, problem-solving skills, and customer-oriented mindset. - Ability to work effectively in a fast-paced, team-oriented environment. - Familiarity with CRM software and digital communication tools. - Strong organizational skills and attention to detail. Requirements - Willingness to relocate and work in Greece. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...
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