At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
Field Service Engineer – Surgical
Location
California
Posted
36 days ago
Salary
$37 - $68 / hour
Seniority
Mid Level
Job Description
Field Service Engineer – Surgical
Alcon
• Perform corrective and preventive maintenance, retrofits, upgrades and system installations • Establish and maintain a high level of customer satisfaction • Promptly address customer concerns, quality assurance and medical safety issues • Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams • Maintain all administrative responsibilities in a timely and accurate manner • Assist Sales, Clinical and In-house teams including other Field Engineers as needed • Manage inventory, keep accurate records, and promptly return unused and failed parts • Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory
Job Requirements
- Associate’s degree or equivalent years of directly related experience
- The ability to fluently read, write, understand, and communicate in English
- 2 years of Relevant Experience
Benefits
- health, life, retirement
- flexible time off for exempt associates
- robust benefits package
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