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ReWorks Solutions logo
ReWorks Solutions

Building quality global teams that drive efficiency and results

QA Supervisor – Operations, ABA

QA EngineerQA EngineerFull TimeRemoteSeniorTeam 201-500Since 2024H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

31 days ago

Salary

0

Seniority

Senior

English

Job Description

QA Supervisor – Operations, ABA

ReWorks Solutions

• Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards • Monitor session data and documentation within CentralReach (or similar CRM systems) • Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback • Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices • Act as a point of support for therapists requiring assistance with system usage or QA-related queries • Develop and maintain QA guidelines, training materials, and process documentation • Collaborate with clinical and operations teams to improve workflows and data accuracy • Track QA performance metrics and provide regular reporting to leadership • Continuously identify opportunities to improve processes, efficiency, and training methods

Job Requirements

  • Experience in ABA (Applied Behavior Analysis) environments
  • Hands-on experience with CentralReach or similar CRM/practice management systems
  • Strong understanding of ABA session documentation and compliance standards
  • Excellent attention to detail and ability to spot errors or inconsistencies
  • Strong training and coaching ability, with confidence in guiding therapists
  • Tech-savvy with the ability to quickly learn and teach systems
  • Excellent communication and interpersonal skills
  • Highly organized with the ability to manage multiple therapists and tasks simultaneously
  • Ability to work independently and take initiative

Benefits

  • Comfortable working U.S. hours
  • Remote work from home

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