• Own payroll accounting, strengthen internal controls, and ensure compliance across payroll, tax, benefits, and corporate filings • Ensure accuracy across payroll systems and global providers • Oversee payroll tax filings and compliance • Manage multi-state registrations and compliance • Support transition from PEO to broker-led benefits model • Coordinate global payroll and compliance through providers

• Maintain and enhance Workday Core HCM, including worker data, organizations, positions, compensation, and job architecture. • Support end‑to‑end lifecycle processes: hiring, onboarding, job changes, performance, time tracking, absence, and offboarding. • Configure and optimize business processes, security roles, routing, condition rules, and domain policies. • Deliver reporting and analytics using Workday delivered reports, custom reports, dashboards, and calculated fields. • Collaborate with HR COEs to support talent, recruiting, compensation, benefits, and organizational changes. • Ensure data quality, audit controls, regulatory compliance, and alignment with global HR standards. • Partner with Payroll and IT to ensure accurate HCM data flows for payroll processing globally. • Support Workday Payroll or Global Payroll integrations, including validation of pay inputs, outputs, pay components, and country‑specific rules. • Manage payroll data movement and mapping for global and third‑party payroll providers. • Troubleshoot payroll results, perform audits, and collaborate with country payroll teams for issue resolution. • Maintain payroll calendars, period schedules, earning/deduction configuration, and tax‑related data. • Assist in integration design leveraging EIB, Studio, PECI, API/web services (REST/SOAP) for inbound/outbound data movement. • Support data transformation, mapping accuracy, and successful handoff to downstream payroll vendors. • Participate in payroll RFP evaluations, process redesign, compliance controls, and requirements gathering. • Provide training, documentation, and user support for Workday payroll and HCM processes.

• End-to-end payroll accountability for 2,700+ employees across multiple Canadian provinces — including governance frameworks, approvals, reconciliations, statutory remittances, and year-end reporting (T4, T2200) • Single point of accountability for the outsourced BPO provider — guiding the vendor team, leading governance reviews, monitoring KPIs and SLAs, and driving continuous performance improvement and remediation • Escalation ownership for complex payroll, benefits, and leave issues — including root-cause analysis and corrective action • Cross-border payroll for U.S. executives, including workday splits and FX rate application • WCB program compliance and integrity across all applicable provinces • Payroll and HRIS system upgrades, configuration changes, and ongoing process optimization • Internal and external audit management, SOX controls, and cross-system data integrity between payroll and benefits platforms

Payroll Specialist Location(s): Lebanon, TN, US, 37090 Business Unit: CORPORATE Hybrid, Onsite or Remote: Hybrid Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Payroll Specialist will coordinate with various locations and departments to process full-cycle payroll for company employees and retirees. Additionally, the PR Specialist will serve as a resource and training partner for the support of the Time & Attendance system. The incumbent will work in compliance with internal policies as well as Federal and State laws and regulations. Responsibilities - Prepare and process payroll for U.S. employees and/or retirees, as assigned. Support and work closely with other payroll processors. - Validate and submit periodic payroll tax reporting for employees and retirees - Assist with quarterly tax filing for U. S. business units - Participate in testing and completing payroll system updates - Perform testing for system updates related to state and federal tax updates. - Provide support to corporate and site level business units, including HR, Benefits, Finance, Operations, etc. - Handle payroll customer service calls for assigned payroll group - Prepare reports illustrating payroll expenditures, including tax payments and benefit plan disbursements - Assist with processing and distribution of year end reporting including employee W-2’s and 1099R’s - Assist in the development, testing, and training of UKG Workforce Management updates and enhancements. - Provide user support and training for all new and existing UKG Workforce Management modules. - Perform other activities as needed or as directed. Qualifications - 3+ years experience working with HRIS/Payroll systems such as Success Factors, Workday, ADP, UKG. ADDITIONAL QUALIFICATIONS: - Expert knowledge of FLSA, DOL and other federal and state payroll regulations - Advanced training and customer support skills - Previous successful experience balancing and processing full cycle payroll - Payroll tax regulation and administration advanced knowledge - Detail oriented with strong analytical skills - Ability to work independently, prioritize tasks and meet strict deadlines - Proficient in use of MS Office, especially MS Excel, Word, and Outlook - Ability to effectively communicate both verbally and written to employees at all levels - Maturity and discretion in handling highly confidential information - Willingness to work on a team and demonstrate sound interpersonal skills Education Associate Degree in Accounting or Related Field We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs, and tuition assistance. #LI-Hybrid ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.