Payroll Specialist Location(s): Lebanon, TN, US, 37090 Business Unit: CORPORATE Hybrid, Onsite or Remote: Hybrid Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Payroll Specialist will coordinate with various locations and departments to process full-cycle payroll for company employees and retirees. Additionally, the PR Specialist will serve as a resource and training partner for the support of the Time & Attendance system. The incumbent will work in compliance with internal policies as well as Federal and State laws and regulations. Responsibilities - Prepare and process payroll for U.S. employees and/or retirees, as assigned. Support and work closely with other payroll processors. - Validate and submit periodic payroll tax reporting for employees and retirees - Assist with quarterly tax filing for U. S. business units - Participate in testing and completing payroll system updates - Perform testing for system updates related to state and federal tax updates. - Provide support to corporate and site level business units, including HR, Benefits, Finance, Operations, etc. - Handle payroll customer service calls for assigned payroll group - Prepare reports illustrating payroll expenditures, including tax payments and benefit plan disbursements - Assist with processing and distribution of year end reporting including employee W-2’s and 1099R’s - Assist in the development, testing, and training of UKG Workforce Management updates and enhancements. - Provide user support and training for all new and existing UKG Workforce Management modules. - Perform other activities as needed or as directed. Qualifications - 3+ years experience working with HRIS/Payroll systems such as Success Factors, Workday, ADP, UKG. ADDITIONAL QUALIFICATIONS: - Expert knowledge of FLSA, DOL and other federal and state payroll regulations - Advanced training and customer support skills - Previous successful experience balancing and processing full cycle payroll - Payroll tax regulation and administration advanced knowledge - Detail oriented with strong analytical skills - Ability to work independently, prioritize tasks and meet strict deadlines - Proficient in use of MS Office, especially MS Excel, Word, and Outlook - Ability to effectively communicate both verbally and written to employees at all levels - Maturity and discretion in handling highly confidential information - Willingness to work on a team and demonstrate sound interpersonal skills Education Associate Degree in Accounting or Related Field We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs, and tuition assistance. #LI-Hybrid ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

• Utilize CloudPay to process payroll changes • Perform pre-and-post audits of payroll inputs to ensure accuracy • Research fluctuations of earnings/deduction codes over periods • Handle equity reporting and review system integrations • Research and resolve employee inquiries timely • Drive process improvements and prepare standard operating procedures • Partner with various third-party vendors on inbound / outbound payroll files • Handle year-end payroll processing activities (e.g., update payroll calendar, year-end checklist, and employee communications) • Ad-hoc duties as assigned • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

• Execute end-to-end payroll processing for all US employees and support global payroll as required, ensuring accuracy, timeliness, and the maintenance of an accurate and reconciled payroll register, in full compliance with federal, state, and local regulations. • Provide cross-training and serve as backup for payroll processing in other regions (e.g., Canada, Australia) to ensure continuity of global payroll operations. • Review, validate, and reconcile timekeeping data for hourly and salaried employees, proactively resolving discrepancies prior to payroll runs. • Administer payroll taxes, payroll deposits, benefits deductions, and third-party remittances, ensuring timely submission, accurate reporting, and immediate resolution of any variances. • Prepare and enter payroll and benefit-related journal entries; perform monthly, quarterly, and year-end payroll account reconciliations, ensuring alignment between the payroll system and the general ledger. • Lead year-end payroll activities, including W-2 preparation, taxable benefit reporting, multi-state reconciliations, and coordination with Finance, People and Culture, and external providers to ensure regulatory deadlines are met. • Maintain and ensure compliance with regulatory requirements, including payroll tax registrations and rate changes, garnishments, leaves, benefit eligibility rules, and other statutory obligations. • Deliver value added support to internal and external stakeholders, including responding to payroll and benefit related inquiries, preparing scheduled and ad-hoc payroll, headcount, and compliance reports. • Maintain and strengthen internal controls by documenting processes recommending improvements and participating in the implementation and testing of payroll systems and improvements to the HRIS as needed. • Support audits, ensuring payroll documentation, controls, and reconciliations are accurate, complete, and audit-ready at all times. • Uphold strict confidentiality and data security standards, ensuring sensitive employee and company information is handled in compliance with policy and regulatory requirements.

• Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer service • Processing end-to-end Irish payrolls of various headcount and pay complexity in accordance with agreed timelines • Hosting and chairing regular governance calls with clients to track progress, review performance and identify opportunities for improvement • Ensuring that payroll manuals are relevant and updated regularly to reflect current processes • Preparing payroll calendars and checklists, ensuring that checking sheets are completed for every payroll processed • Answering queries from clients, partners and colleagues, troubleshooting and resolving where possible, or escalating more complex issues through our internal channels • Preparing and uploading ROS submissions and dealing with Clients Revenue queries on their behalf. • Delivering excellent customer service, responding quickly and effectively to all queries and ensuring that issues are resolved either directly or through the right escalation channels • Making sure that customers are fully updated and never in any doubt as to how their service is being managed • Making sure that any risks to service delivery are communicated quickly and realistically to the client and to the appropriate managers, and being innovative and agile in bringing solutions or mitigations to the table • Being honest and authentic in communicating both positive and difficult conversations • Being a brilliant team player, supporting colleagues across the team to ensure that customer service delivery is consistent across the department, providing help and guidance and ensuring no one is left behind