Title: Executive IT Support Specialist Location: Miami, FL, United States Hybrid Job Description: At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple, our outstanding IT team not only ensures the lights stay on, but also allows our employees worldwide to work with maximum efficiency! We’re looking for an enthusiastic Executive IT Support Specialist to join our team in our NYC/Miami headquarters. This position will report to the IT Services Manager. WHAT YOU’LL DO: - Serve as the sole IT contact and bridge between our Executive team, which includes C-level, SVP, VP, and Executive Assistants - Provide personalized white-glove service and support for our executive team in both office and home environments - Assist with the evaluation and deployment of new technologies to enhance executive productivity and security. - Build and own the executive IT support process and procedures - Accurately manage crisis escalation and triage appropriately to other support teams - Respond to Executive technology support issues and be on-call as scheduled - Manage hardware and software upgrades - Provide direct feedback on issues impacting the executive team - Will require domestic and international travel WHAT YOU'LL BRING: - 6+ years of IT support experience in a corporate environment - Significant experience supporting company executives and executive assistants - Strong technical knowledge across all pillars of corporate IT, including AV, networking, security, cellular, etc. - Strong problem solving, organization, and project management skills - Ability to communicate effectively with the executive team - Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous. - Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.) - Technical expertise in macOS, Windows, and device/identity management (Azure AD, Jamf, Intune) In a corporate environment - Familiarity with AI productivity tools, including Claude and Gemini WHO WE ARE: Do Your Best Work - The opportunity to build in a fast-paced start-up environment with experienced industry leaders - A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. - Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. - In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. - Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team - We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances - Competitive salary, bonuses, and equity - Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support - Employee giving match - Mobile phone stipend Take Care of Yourself - R&R days so you can rest and recharge - Generous wellness reimbursement and weekly onsite & virtual programming - Generous vacation policy - work with your manager to take time off when you need it - Industry-leading parental leave policies. Family planning benefits. - Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

• Review processed claims for pre and post payment accuracy while maintaining acceptable levels of aged claims inventory • Ensure claim payment accuracy by verifying various aspects of the claim form, including but not limited to participant eligibility, system configuration, payment accuracy or denial appropriateness, provider records, remark codes, pre-authorization requirements, timely filing limitations, claim history, and W9 receipt • Maintain detailed documentation of audit findings, including decision methodology, system configuration or manual processing errors, and monetary discrepancies • Regularly provide feedback to the Oversight & Monitoring Manager on claims processing errors, as well as identify quality improvement opportunities and initiate configuration change requests when applicable • Accurately process and release high dollar/stop loss claims exceeding $10k • Participate in annual claims audits to cure any deficiencies in claims system, human error, or possible fraud, waste, and abuse in order to maintain contractual and regulatory compliance • Act as a back up to the Claims team as needed

Audit Associate Department: 0.25 Location: Wakefield, MA Remote # of Openings: 2 The Audit Associate will organize, analyze, and summarize financial and non-financial information with attention to detail and accuracy. This is a remote position. RESPONSIBILITIES AND DUTIES: - Join meetings to document discussion points and action items - Draft memorandums, perform audit research, prepare audit work papers, and other ad hoc analyses - Initial review of audit documentation provided during the unclaimed property examinations - Perform preliminary analyses of audit responses, prepare summaries, and present initial recommendations to management QUALIFICATIONS: - Minimum of 1 year of relevant work experience - Bachelor’s Degree; coursework in accounting, business, economics, or finance preferred but not required - Experience reviewing and analyzing complex data sets and comfortable using advanced Excel analytical procedures (e.g., Pivot tables, VLOOKUP, logical formulas, etc.) - Ability to communicate well with internal and external parties is crucial - Demonstrates ability to prioritize and manage time efficiently, work on multiple assignments, manage ambiguity, and be adaptable to changing priorities and processes - Proactive and comfortable working individually as well as collaboratively in a group setting to meet team objectives - Demonstrates problem solving and analytical skills with a strong attention to detail - Displays motivation to learn and develop skills (i.e., self-starter) - Excellent verbal and written communication skills - Positive contributor who values organization and professional culture - Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $52,000 – $55,000. In addition, Kelmar provides the following benefits: - Medical, Dental, and Vision Insurance - Flexible Spending Plans - Health Savings Account - Health Reimbursement Arrangement - Basic Life, AD&D, and Voluntary Term Life Insurance - Disability Insurance - 401(k) Plan with Company Match - Paid Parental Leave - Paid Time Off - Tuition Assistance - Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer Compensation details: 52000-55000 Yearly Salary

• Coordinating internal trouble tickets with engineers while maintaining open and timely communications with both the end user and technical team as they seek resolutions for complex issues. • Act as a liaison between Help Desk and System Engineers; • Answering Help Desk calls; • Responding to ATHD-AESMP tickets • Processing Training Request; • Perform Monthly and ADHOC report formatting.