Role Description This role strengthens Shaw Industries’ commercial flooring brand presence across Latin America by leading strategic/global account relationships and serving as the bridge between U.S.-based account stakeholders, aligned dealer partners, and local end-users. The VPSA is accountable for protecting and expanding existing business while driving gross margin and volume growth through disciplined account planning, opportunity mapping, and field execution for corporate workplace and similar end-user accounts. The role is home-based (U.S. strongly preferred; Miami/Atlanta ideal), with flexibility for select Latin American locations such as Chile or Brazil, and requires regular travel across Latin America and the Caribbean to build coverage, maintain dealer engagement, and advance priority pursuits. Responsibilities - Responsible for the strengthening of the Shaw Industries Commercial Brand (Shaw Contract and Patcraft) presence throughout Latin America. - Coordinate sales planning, account management, and business development with Latin American, International Global Accounts, and Sales Management Teams to leverage our opportunity with these accounts. - Communicate and coordinate all activities related to Global and Strategic accounts with Commercial Account Executives, Global VPSAs, aligned dealers, and Marketing Management across all brands. - Establish new Global and Strategic Accounts; expand and protect existing relationships and realize full potential with current Global & Strategic Accounts. - Research and map current and new Global & Strategic Accounts; serve as the communication conduit for Global & Strategic Accounts across the company. - Act as a catalyst and multiplier for non-hospitality selling segments for Shaw Industries (e.g., corporate workplace, healthcare, retail, etc.). - Establish relationships, communication, and engagement with sales management and salespeople across all brands, ensuring consistent alignment between U.S. account leadership, local dealers, and end-users. - Coordinate meetings, presentations, and training with our aligned dealers; serve as an educator to dealer partners and internal teams on product launches, positioning, and market opportunities. - Utilize sales automation tools and processes to track projects ordered directly from Shaw as well as from local service providers in the market. - Be involved with RFPs, contracts, and agreements strategically. - Travel throughout Latin America to build relationships and market coverage; maintain consistent engagement rhythms with aligned dealer partners (e.g., regular monthly/bi-monthly touchpoints) and share actionable market intelligence back to leadership. Qualifications - Three or more years of commercial interiors industry experience working with Architectural Design Firms, product distribution channels and Multinational Companies. - Selling experience with sales performance growth history. - Leadership and lateral influence skills are necessary. - Ability to travel throughout Latin America. - Fluent in Spanish and English. - Comfortable presenting to dealer partners, A&D audiences, and end-users; able to adapt style across executive boardroom and field environments. - Demonstrated ability to build trusting relationships across diverse cultures and stakeholder groups; coachable with an inclusive, servant-leadership approach. Requirements - Formal college level education preferred. - Experience in a role managing Global Accounts / Strategic Accounts within Latin America, including coordination with U.S.-based global account stakeholders. - Proven ability to build “multiplier” networks through distribution/dealer partners and internal account teams to expand reach in-market. - Background in commercial interiors categories such as flooring, furniture, walls, acoustics, or related solutions sold through A&D and dealer/importer channels. - Track record supporting large pursuits (RFPs, contracts, strategic agreements) and translating opportunity into dealer + end-user execution. - Location flexibility: U.S.-based strongly preferred (Miami ideal), with openness to Brazil or Chile; other Latin America locations may be considered. - Adaptable communication skills and executive presence: resilient, culturally fluent, and able to earn credibility quickly with a variety of audiences through C-level. Competencies - Influence Others - Drive Results - Build Trusting Relationships - Coach and Support Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM. Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

• Responsible for business development, product training and product/technical support for our internal and external customers • Filling in as sales support in open sales territories and targeted key customers across the US • Coordinating product training with key customers • Demo support on special/strategic jobsites • Sales development on targeted key products • Supporting special projects as directed and required • Coordination of equipment for specified training • Coordination of proper training materials for these trainings • Participate/coordinate within area of specialization in Group training events • Participate and represent HCD at trade shows by request • Provide internal training of product as needed • Demo of equipment by request of field sales • New product setup/training to customer after sales • Communicating competitive changes in the market to Product Management • Liaison between Product Management, Technical Services, and R&D on product field issues • Assist or lead training initiatives on existing or new products • Troubleshoot Technical Service issues on-site • Prioritizing schedule to fill in or travel as required to fit the needs of the business • Maintain CRM • Expense reporting management (vehicle, demo equipment, travel, etc) • Creating and distributing Field/Trip reports • Update individual KPI’s/Objectives – Quarterly/Annually

• Own the entire sales funnel and revenue targets for the annuities division, operating as a hands-on player-coach who actively sells, coaches, and drives weekly execution • Build and scale a high-performing team of licensed sales and operations professionals, establishing rigorous coaching rhythms, clear performance metrics, and effective playbooks to consistently raise close rates • Operate a hands‑on player‑coach who actively sells, coaches, and drives weekly execution • Architect and manage the complete operational backbone—including licensing, suitability, rollovers, and commissions—to ensure an efficient and seamless customer experience • Influence product and portfolio strategy using customer insight and unit economics; turn findings into requirements for education, quoting, e‑app, and servicing • Shape go‑to‑market strategy with Marketing; tighten the loop from lead quality to scripts and funnel changes • Establish coaching rhythms (call reviews, shadowing, certifications) that consistently raise close rates and customer trust • Design and implement scalable operational processes for everything from application to policy administration, ensuring a seamless and efficient customer experience on our platform • Establish and manage key performance indicators (KPIs) to foster a data-driven culture of high performance and accountability for both sales and operations

• Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management • Interact with Acquisition and Sales Specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance • Influence customer purchase decisions • Make decision on reagent utilization on integrations and troubleshooting product replacement • Monitor and maintain customer satisfaction through direct contact • Adhere to safety guidelines; policies; procedures