• Lead, coach, and develop a distributed team of engineers working on AI-driven, LLM integrated workflows, digital voice agents, and cloud-native services. • Own day-to-day engineering execution, ensuring delivery against product roadmaps, client commitments, and quality standards. • Provide technical leadership across the AI platform, including agent orchestration, integrations, and real-time systems. • Support and operationalize architectural decisions defined in collaboration with the Chief AI Architect, ensuring solutions meet scalability, reliability, security, and compliance standards. • Partner closely with Product Management to translate business and client needs into clear technical plans and deliverables. • Collaborate with Customer Success teams to support production deployments, incident resolution, and continuous improvement. • Establish and reinforce engineering best practices around code quality, documentation, testing, observability, and release management. • Hire, onboard, and retain high-quality engineers while fostering a culture of ownership, accountability, and learning. • Ensure teams are effectively prioritizing work, managing technical debt, and balancing speed with long-term platform health. • Contribute to planning and execution across multiple concurrent initiatives in a fast-paced, client-facing environment.

Title: Senior Engineering Manager, Mobile Monetization Location: San Francisco, CA, United States Hybrid Job Description: About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Team The Mobile Monetization team builds and maintains the subscription, payments, and promotional offer experiences across Crunchyroll's iOS and Android applications. Our mission is to deliver a seamless, reliable, and conversion-optimized monetization experience for our global audience — from the moment a fan starts a free trial to the moment they become a lifelong subscriber. We own the full monetization surface across mobile platforms: subscriptions and plan management, StoreKit 2 and Google Play Billing, promotional and introductory offers, winback flows, cancel rescue, and free trials. Our work directly impacts Crunchyroll's revenue and fan retention at scale. We embody Crunchyroll's collaborative spirit and work closely with product, finance, legal, and other platform teams to engineer scalable, compliant, and high-impact monetization solutions across all client platforms. About the Role We are seeking an experienced and results-oriented Senior Engineering Manager to lead our Mobile Monetization team. This role is pivotal in driving the technical vision, roadmap, and delivery of monetization features across iOS and Android. You will lead a talented, cross-platform team of engineers and work cross-functionally with product managers, designers, finance, and legal stakeholders to deliver experiences that grow revenue and delight fans. As the Senior Engineering Manager, Mobile Monetization, you will mentor, inspire, and grow the team while ensuring that we deliver high-quality, performant, and scalable solutions that meet our users' needs and business goals. You will have ownership over the development process, team performance, and be a key contributor to strategic decisions. This is a hybrid role based in San Francisco, working from our SF office three days a week on Tuesdays, Wednesdays, and Thursdays. In this role, you will report to the VP of Engineering, Fan Experiences. What You'll Do - Run the day-to-day operations of the engineering team and manage scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives. - Lead and mentor a cross-platform team of iOS and Android engineers to ensure the adoption of best practices, architectural standards, and scalability, fostering a collaborative and high-performance work environment. - Own and drive the technical roadmap for mobile monetization — including subscriptions, StoreKit 2, Google Play Billing, promotional offers, winback, free trials, and plan management — aligning with business objectives and revenue goals. - Define, track, and improve key monetization metrics including conversion rate, free trial activation, cancel rescue effectiveness, and churn — translating data into actionable roadmap decisions. - Partner with product, data science, and growth teams to design, ship, and measure A/B tests and pricing experiments at consumer scale, using experimentation to continuously optimize the monetization funnel. - Manage partner platform dependencies — including Apple and Google billing API changes, entitlement system updates, and platform policy changes — ensuring the team can respond rapidly without disrupting revenue flows. - Ensure revenue-critical system health through robust monitoring, alerting, and incident response practices; lead root cause analyses for monetization-impacting outages and drive systemic prevention. - Work closely with stakeholders and cross-functional teams (Product, Finance, Legal, Marketing) to understand requirements, gather feedback, and communicate project progress and status updates. - Navigate compliance and regulatory requirements — including global privacy regulations, age assurance laws, regional pricing obligations, and app store policy changes — ensuring the monetization platform remains compliant without compromising delivery velocity. - Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects. - Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency. - Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and manage performance. - Actively participate in hiring and onboarding processes to attract top talent and build a skilled, cross-platform engineering team. About You We get excited about candidates, like you, because... - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Minimum 8 years of experience building native mobile applications across iOS and/or Android. - Proven experience managing and leading engineering teams, with at least 5+ years of direct people management experience. - Deep understanding of mobile monetization systems — including StoreKit, StoreKit 2, Google Play Billing, subscription lifecycle management, promotional offers, and payment flows. - Experience owning revenue-critical engineering domains where reliability, correctness, and compliance are non-negotiable — and where a bug in a payment flow is a fan who didn't become a subscriber. - Demonstrated ability to define and drive a monetization technical roadmap in partnership with product, finance, and legal stakeholders, balancing near-term delivery with long-term platform investments. - Track record of using data and experimentation to drive monetization outcomes — including owning funnels, conversion metrics, and A/B testing at consumer scale. - Extensive knowledge of architecture and design patterns for building reliable, secure, and scalable mobile applications. - Proficiency in Swift and/or Kotlin, with experience in modern iOS and Android frameworks and technologies. - Excellent verbal, written communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders including Finance, Legal, and Marketing. - Strong analytical and problem-solving abilities, with a keen attention to foresee long-term product goals and define a roadmap. Bonus Points - Experience with subscription management platforms or entitlement systems at scale. - Familiarity with global payment compliance, tax handling, regional pricing strategies, or age assurance regulatory requirements. - Experience managing engineering delivery across third-party platform dependencies — Apple, Google Play, Roku, PlayStation, or similar — with a track record of navigating partner constraints and policy changes. - Background in designing or scaling offer management systems, including targeted promotions, introductory pricing, and winback campaigns. - Experience with pricing experimentation or cohort analysis in a DTC subscription business. - Familiarity with GDPR, COPPA, ATT, or other privacy and compliance frameworks as they apply to mobile monetization. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Receive a great compensation package including salary plus performance bonus earning potential, paid annually. - Flexible time off policies allowing you to take the time you need to be your whole self. - Generous medical, dental, vision, STD, LTD, and life insurance - Health Saving Account HSA program - Health care and dependent care FSA - 401(k) plan, with employer match - Employer paid commuter benefit - Support program for new parents - Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll #LI-Hybrid The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $245,000 - $285,000 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

- Lead senior software and infrastructure engineers responsible for the performance, reliability, and evolution of our UCaaS voice platform - Partner with Product Management to define goals, set priorities, and translate strategy into execution - Drive planning and delivery of new features and services while maintaining operational excellence - Coach and develop engineers through regular 1:1s, performance feedback, and structured growth plans - Lead sprint ceremonies, status reviews, and execution rhythms that create clarity and accountability - Champion best practices in infrastructure as code, reproducibility, automation, and observability - Stay hands-on by guiding architecture decisions and contributing to complex troubleshooting when needed - Strengthen monitoring, alerting, and system visibility across our VoIP environment - Ensure voice infrastructure is highly available, scalable, and resilient - Support escalated technical issues and participate in an on-call rotation (approximately one week per month) - Lead a high-performing remote team with trust, ownership, and clear communication

Role Description The Senior Development Manager will lead the Stratus Imaging Archive product and play a critical role in advancing our cloud-native Vendor Neutral Archive (VNA) and Enterprise Imaging strategy. This role is accountable for engineering execution, people leadership, customer engagement, and cross-organizational collaboration to deliver reliable, high-quality imaging solutions at scale. You’ll enjoy the flexibility to work remotely* from anywhere within Canada (except for the Saskatchewan province) as you take on some tough challenges. Primary Responsibilities: - Lead multiple software engineering teams responsible for the Stratus Imaging Archive platform - Own delivery execution and planning, ensuring clear commitments, dependency management, and predictable outcomes - Identify and mitigate delivery risk early, driving transparency and corrective action - Ensure operational readiness at release, including reliability, scalability, observability, and support handoff - Drive adoption of AI across the SDLC to improve engineering velocity, quality, testing effectiveness, and delivery predictability - Collaborate with Architect and Product to deliver AI within product capabilities, translating opportunities into scalable, reliable, customer-facing value - Drive product innovation in close collaboration with Product, advancing new capabilities that strengthen the Stratus Imaging Archive platform - Lead continuous improvement across engineering practices and delivery to improve quality, efficiency, and operational outcomes - Serve as the engineering representative for the product during customer escalations, providing leadership and cross-team coordination - Partner closely with Architecture, Infrastructure, Quality Engineering, Security, Operations, and development partners (e.g. Google) to deliver enterprise-grade solutions - Develop and grow engineering leaders and teams through clear expectations, coaching, and talent development - Experience scaling teams through recruiting, onboarding, and staff augmentation Qualifications - Undergraduate degree or equivalent experience - 10+ years of experience in software engineering - 3+ years of experience in software engineering management role - Experience leading multi-team engineering organizations, balancing people development, execution, and delivery accountability - Experience in leading and building and operating cloud-native, distributed systems at enterprise scale - Experience in Cloud-native design, principles, and best practices - Experience designing, building, and operating large scale data platforms or data intensive distributed systems - Experience in GCP (AWS/Azure acceptable) - Demonstrated ability to represent Engineering in customer-facing engagements and escalations - Solid influencing, persuasion, and negotiation skills, including conflict resolution Preferred Qualifications - Proven experience leading multiple teams and/or managers in complex, regulated environments or medical devices - Solid domain experience in Enterprise Imaging, Radiology workflows, or Vendor Neutral Archive (VNA) platforms - Experience with AI code assistance or Agentic coding practice - Knowledge of healthcare interoperability standards including DICOM, HL7, and FHIR Benefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.