Crunchyroll

Title: Senior Security Engineer Location: Dallas, Texas, United States Job Description: About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About The Role We are seeking a Senior Enterprise Security Engineer to help design, implement, and mature our enterprise security program across endpoints, SaaS, cloud, AI tooling, identity, and corporate infrastructure. This is a hands-on engineering role ideal for someone who enjoys solving complex access challenges while improving security, usability, and operational efficiency. This role will work closely with Security, IT, Engineering, Compliance, and business stakeholders to build secure-by-design solutions, drive automation, and reduce organizational risk. - Lead and improve enterprise security operations capabilities across endpoints, SaaS, cloud and corporate networks - Develop and tune detections, alerts, and automated response workflows within SIEM, SOAR and EDR platforms - Build and maintain automation for operational security workflows and response processes - Partner with Engineering and IT teams to improve monitoring, logging, and incident response readiness - Drive the SaaS security lifecycle by performing tool security reviews, enforcing robust controls, and maintaining continuous monitoring - Improve security posture through developing hardening standards and configuration reviews - Help define and implement security controls for AI tools, workflows, and integrations - Develop governance and monitoring practices around data exposure, prompt injection, access control, and safe AI usage - Partner with business teams to enable secure adoption of AI technologies - Support and enhance security controls across corporate networks and remote access solutions - Partner with the Governance, Risk, and Compliance team to support vendor security reviews - Collaborate with infrastructure teams to strengthen enterprise security architecture - Contribute to security standards, documentation, and operational playbooks About You - 8+ years of experience in Information Security or Information Technology - Hands-on experience with managing and developing integrations for new data sources into SIEM such as Splunk or Google Chronicle - Experience with EDR tooling such as Crowdstrike, Microsoft Defender for Endpoint - Experience with detection engineering and threat hunting methodologies - Experience independently leading investigations, response, and driving remediations of security events - Experience working with identity platforms such as Okta - Strong understanding of networking fundamentals, enterprise infrastructure, identity and access management, and SaaS security - Experience with AI security, LLM governance, or securing AI-enabled workflows - Experience with scripting or automation using Python or Bash - Familiarity with cloud platforms and modern enterprise environments - Familiarity with Crowdstrike Pluses - - Certification(s) in setup and administration of identity platforms - Experience implementing controls and compliance frameworks such as SOX, PCI, SOC2, ISO 27001, or others - Knowledge of data privacy laws and regulations, including GDPR, CCPA - Experience with cloud environments such as AWS or GCP - BS in Computer Science or a related or have equivalent experience Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Receive a great compensation package including salary plus performance bonus earning potential, paid annually. - Flexible time off policies allowing you to take the time you need to be your whole self. - Generous medical, dental, vision, STD, LTD, and life insurance - Health Saving Account HSA program - Health care and dependent care FSA - 401(k) plan, with employer match - Employer paid commuter benefit - Support program for new parents - Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll #LI-Hybrid About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! We are looking for a highly organized, proactive, and customer-focused Customer Experience Program Manager to join our global Customer Experience Program Management team. As the CX Program Manager for LATAM, you will serve as the primary connection point between Customer Experience and the broader business, ensuring CX teams are informed, prepared, and operationally ready for customer-impacting initiatives across the LatAm region. You will act as the regional subject matter expert for launches, promotions, product changes, content releases, market expansion initiatives, and other business developments that may impact Customer Experience. You will proactively gather information from stakeholders, assess customer support impacts, coordinate readiness activities, and ensure Customer Experience teams have the information they need to deliver exceptional customer experiences. This role requires a highly independent self-starter who excels in a fast-paced environment, builds strong stakeholder relationships, and can confidently represent Customer Experience across the organization. What You'll DoLaunch Readiness & Program Management - Own end-to-end Customer Experience launch readiness for LatAm customer-impacting initiatives. - Coordinate launch planning and readiness activities for promotions, product launches, content releases, platform changes, market expansions, and other business-critical initiatives. - Develop and maintain launch timelines, readiness plans, risk assessments, and action trackers. - Ensure Customer Experience teams are informed, prepared, and aligned ahead of launches. - Facilitate launch readiness reviews and drive accountability across stakeholders. - Lead post-launch retrospectives and continuous improvement initiatives. Stakeholder Management & Communication - Serve as the primary Customer Experience representative for LatAm initiatives. - Build strong partnerships with Product, Marketing, Commerce, Content, Legal, Operations, Localization, and other cross-functional teams. - Maintain proactive communication with regional stakeholders to identify upcoming initiatives and business changes. - Represent Customer Experience in meetings outside the CX organization and advocate for CX team needs. - Establish yourself as a trusted advisor and extension of Customer Experience for regional stakeholders. - Ensure critical information is communicated clearly, consistently, and at the right time. Customer Experience Impact Assessment - Evaluate upcoming initiatives and determine potential impacts to Customer Experience operations. - Identify customer support risks, operational dependencies, process implications, and training requirements. - Challenge assumptions and critically assess information to ensure CX receives the most relevant and actionable insights. - Escalate risks and recommend mitigation strategies when needed. - Advocate for the customer and agent experience throughout launch planning and execution. Insights, Analytics & Continuous Improvement - Lead launch retrospectives and post-launch reviews. - Review support trends, and customer insights to improve launch preparedness. - Identify cross-team opportunities to improve launch readiness, stakeholder communication, and operational execution. - Track launch outcomes and recommend improvements based on data-driven insights. - Contribute to the evolution of Customer Experience program management best practices globally. Documentation & Operational Excellence - Maintain clear and concise launch documentation, readiness plans, meeting notes, and project artifacts. - Manage regional planning boards and program tracking tools (e.g., Asana). - Ensure decisions, risks, dependencies, and action items are properly documented and communicated. - Drive operational consistency and continuous process improvement across Customer Experience programs. What We're Looking ForRequired Qualifications - 8+ years of experience in Customer Experience, Program Management, Operations, Customer Support, Implementation, or related fields. - Strong understanding of customer support operations and customer experience best practices. - Demonstrated experience managing complex cross-functional initiatives and stakeholder relationships. - Excellent written and verbal communication skills. - Strong organizational and project management capabilities. - Ability to work independently and effectively across multiple time zones. - Experience facilitating meetings, driving alignment, and managing competing priorities. - Analytical mindset with experience using data and insights to inform decision-making. - Proven ability to identify risks, influence stakeholders, and drive accountability. Preferred Qualifications - Experience supporting product launches, go-to-market initiatives, or operational readiness programs. - Experience working within global organizations and cross-functional environments. - Experience with project management platforms such as Asana, Jira, Monday.com, or similar tools. - Experience conducting post-launch reviews, retrospective analysis, and operational reporting. - Knowledge of LatAm markets and regional business dynamics. - Experience with AI tools, automation, analytics platforms, or operational intelligence solutions. - Experience with Google Workspace. Success in This RoleA successful CX Program Manager is naturally curious, highly proactive, and relentlessly focused on ensuring Customer Experience is never surprised by a launch or business initiative. They know how to connect the dots across teams, identify what matters most, ask the right questions, and translate complex business changes into clear operational readiness plans. They become the trusted source of truth for customer-impacting initiatives in their region and help ensure Customer Experience is always prepared to deliver exceptional support experiences. About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the roleThis is a contract role. Are you passionate about anime and skilled at managing complex workflows? Crunchyroll is looking for a self-motivated and detail-oriented Operations Manager, YouTube to join our Audience Development team in Dallas. In this pivotal role, you'll help bring anime to fans worldwide by optimizing YouTube operations and ensuring smooth execution across multiple channels. Reporting to the Manager of YouTube Strategy & Content, you'll oversee everything from asset management to approvals and uploads, ensuring seamless coordination between teams. This role is ideal for someone with project and/or asset management experience who thrives in a fast-paced, collaborative environment. Your work will play a key role in connecting millions of fans with the anime they love by driving efficient workflows and upholding Crunchyroll's high standards for content delivery. The Operations Manager, YouTube excels at managing multiple workflows, coordinating asset deliveries across various channels, and handling posting and approval requests from diverse stakeholders. While the focus is on YouTube operations, strong organizational and project management skills are the top priority—deep platform expertise is a plus but not essential. A Day in the Life of Operations Manager, YouTube (Responsibilities) - Source, prepare, and distribute large volumes of assets internally and with external agencies for YouTube uploads. - Manage structured metadata, geoblocking, and asset labeling to ensure accurate regional monetization settings. - Coordinating and communicating between multiple teams to facilitate approvals, upload requests, and asset sharing. - Contributing to data collection and compiling performance reports. - Support marketing initiatives by uploading trailers and other promotional content to YouTube. About You (Requirements & Skills): - 3-5 years of experience in marketing operations, asset management, or a related field. - Clear and precise communication skills (verbal and written) - including strong attention to detail, grammar, and spelling. - Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. - Eager to learn new things and constantly strives to find content and strategy optimization opportunities. - A proactive problem-solver who identifies issues early and proposes effective solutions. - Experience evaluating systems to create workflow efficiencies - Respect for anime and its lifestyle and culture, familiarity with fandom communities.. Bonus Points for: - Experience working in the anime, animation, or gaming industry. - Experience using Wrike, Asana, Trello, or similar project management tools. - Adept with Google Suite (Sheets, Doc, Slides) or similar tools. - Knowledge of YouTube metrics and related analytics tools, including YouTube Studio, TubeBuddy, Tubular, or SocialBlade. - Understanding of YouTube SEO, best practices, and monetization strategies. - Experience working with international teams - Japanese language skills. The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - Remote, USA $38.65—$48.29 USD About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Title: Partner Relations & Content Marketing Coordinator, APAC Location: Tokyo, Japan Job Description: About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. About the role As Partner Relations & Content Marketing Coordinator, you will help keep marketing campaigns moving by managing approval submissions and creative asset review for titles globally. You will be the main contact for assigned titles, working with licensors to secure feedback and clear approvals while helping our teams stay aligned on requirements and timelines. You will play an important part in helping Crunchyroll bring campaigns to market smoothly by reducing delays, improving coordination, and building trust with content partners. You will join a well-established team with existing processes and close support from teammates doing similar work. This team partners across Marketing, Content, Product, Business Development, Content Operations, and Communications to support successful promotions from planning through launch. In the role of Partner Relations & Content Marketing Coordinator, you will report to the Director, Partner Relations & Content Marketing. We are considering applicants for the location of Tokyo, Japan. Core Areas of Responsibility - Manage marketing approval submissions for assigned titles with licensors across Japan, China, Hong Kong, Taiwan, and South Korea, ensuring you submit materials accurately, track them closely, and follow them through to decision. - Be the primary contact for creative asset review on assigned titles, coordinating feedback, revisions, and approvals so campaigns stay on schedule. - Build and maintain trusted relationships with licensors by being transparent and consistent in how Crunchyroll supports each title and partner. - Coordinate additional approval and asset needs that support Brand Managers, helping connect teams across Marketing, Product, Business Development, Content Operations, Communications, and other partners involved in campaign execution. - Help improve visibility and consistency across the approvals process by tracking status, flagging risks early, and supporting documentation and reporting that strengthen planning and future campaigns. About You We get excited about candidates, like you, because... - 2+ years of experience in marketing coordination, approvals, partner management, content operations, or a similar role within entertainment, media, licensing, or consumer-facing brands. - Experience managing multiple creative assets, timelines, and review cycles across several partners and projects at once. - Experience working with external partners across different cultural and business contexts with Japan-based partners or licensors. - Experience supporting approvals, campaign execution, or asset trafficking for marketing promotions from submission through final delivery. - Experience with project tracking and asset management tools used to monitor status, organize materials, and keep cross-departmental teams aligned. - Native to Business level Japanese skills. - Native to Business level English skills. - Fluency in Mandarin (Chinese) and/or Korean is a plus. About the Team The Partner Relations & Content Marketing team is the bridge between Crunchyroll's content creators and licensors and the rest of the company. The team is critical to bringing anime marketing to life, helping promotions move forward through partner support, approvals, and alignment on title representation. We are a well-established team with longstanding processes, deep partner knowledge, and close collaboration across the business. We measure success by how effectively it helps maximize the marketing potential of each title while building and maintaining strong, trusted relationships with licensors and content creators. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Competitive Salary - Health Insurance through Sony Kenko Hoken Kumiai - 401(k) Retirement Plan - Allowances for Gym & Wellness, Cellphone, Meals, Commuting - Crunchyroll Premium account - Professional Development - Company's Paid Parental Leave - up to 22 weeks for birthing parents - up to 12 weeks for non-birthing parents - Hybrid Work Schedule - Paid Time Off - Flex Time Off - 5 Yasumi Days - Half-Day Fridays during the summer - 3 Obon Summer Yasumi Days - Winter Break #LifeAtCrunchyroll #LI-Hybrid About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! We are looking for an SEO Specialist to join Crunchyroll's Audience Development team on a 6-month contract. You will work at the intersection of Editorial SEO and YouTube optimization – helping us grow Crunchyroll's reach across search and one of the world's largest video platforms. You will be hands-on and execution-focused. Think: metadata optimization, keyword research, playlist optimization, content refreshes, data pulls, and the kind of careful, detail-oriented work that quietly makes a huge difference in how audiences discover anime. If you love digging into data, experimenting with what works, and actually seeing the results of your efforts – this is for you. In the role of SEO Manager, you will report to the Global Audience Development SEO Manager. We are considering applicants for the location of US Remote. Core Areas of ResponsibilityEditorial SEO - Research keywords and search trends to inform content strategy. - Optimize on-page metadata (titles, descriptions, tags, and structured data) for Crunchyroll News evergreen articles. - Conduct content audits and refresh editorial pages to improve search rankings. - Support technical SEO implementations across Audience Development. - Track keyword rankings, traffic shifts, and content performance in Google Search Console and Ahrefs. - Help with data entry and reporting across SEO tools and internal trackers. YouTube Optimization - Optimize YouTube video metadata: titles, descriptions, and chapters. - Audit, organize, and optimize playlists for discoverability and watch-time improvements. - Research YouTube search trends to recommend metadata improvements across channels. - Support A/B testing initiatives and track results. - Help maintain consistency and quality across international channel metadata. Research and Reporting - Pull performance data from YouTube Analytics, Google Search Console, and Ahrefs. - Maintain and update tracking spreadsheets and internal dashboards. - Compile competitive research on how other anime and entertainment channels approach SEO. - Flag trends, opportunities, and anomalies to the SEO Manager. About YouWe get excited about candidates like you, because... - 3+ years of experience with SEO. - Experience with SEO implementation, including implementing process/structural changes based on data and user behavior. - Experience with analytics tools like Google Search Console, YouTube Studio, Clearscope, and Ahrefs. - Experience with YouTube optimization. - Familiarity with how to optimize for AI overviews or generative optimization. - Experience with A/B testing. - Strong knowledge and understanding of anime culture and its importance to the broader community, and you're driven to innovate in this space. - Bachelor's Degree or equivalent hands-on experience in a relevant field. Bonus Points - Familiarity with social media platform algorithms (TikTok), traffic sources, and search behavior. - Experience with content management systems (i.e. Storyblok). - Knowledge of structured data/schema markup, including experience with Databricks. - Experience with Mixpanel, Tableau, or other analytics platforms. - Experience in media, entertainment, or fan communities. About the TeamThe Audience Development, Multimedia and Editorial team at Crunchyroll sits at the center of cultural conversation, fan experiences, and news. Our team includes the industry-leading, award-winning global Crunchyroll News organization. We are responsible for audio/video storytelling across Crunchyroll's owned channels, including the award-winning The Anime Effect podcast. We also have a dedicated group that spotlights underrepresented voices from across the anime fandom and beyond. We're a collaborative, data-driven team that moves fast, runs experiments, and isn't afraid to try something new. We also genuinely love anime – and we think that passion shows in the work. #LifeAtCrunchyroll #LI-remote About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! Paid Social Senior ManagerLocation: Mexico City OverviewWe are seeking a Paid Social Senior Manager to manage performance marketing strategy and execution. This role will be responsible for scaling multi-market user acquisition through paid social channels, balancing global strategy with local market nuance. The ideal candidate brings deep hands-on expertise in paid social, strong cross-cultural collaboration skills, and experience partnering with US-based leadership and global teams. This role requires both analytical rigor and creative sensitivity to local audiences. Key ResponsibilitiesPaid Social Strategy & Execution - Lead and scale paid social performance to meet specific business KPIs and expectations across global markets. - Develop and execute full-funnel strategies across Meta, TikTok, Snapchat, and emerging social platforms, with an emphasis on lower-funnel/performance media campaigns. - Drive performance through audience segmentation, creative testing, and optimization frameworks. - Partner with analytics to ensure strong measurement, incrementality, and attribution alignment. - Translate global growth strategy into locally relevant execution. Cross-Functional & Global Collaboration - Work closely with US-based leadership and global growth teams to align priorities and reporting. - Partner with regional marketing, creative, product, and analytics teams. - Present insights and performance updates to senior stakeholders. - Ensure strong communication across time zones and organizational structures. Leadership & Ownership - Manage agency partners where applicable. - Deliver thought leadership on the paid social and performance marketing landscape. - Proactively pitch, build, and deploy innovative testing to drive incremental acquisition growth. Qualifications - 8+ years of experience in paid social or performance marketing. - Proven track record of scaling acquisitions in international markets. - Strong hands-on expertise in Meta Ads Manager and other major social platforms. - Experience collaborating with US-based leadership and/or global teams. - Strong analytical mindset with experience using data to drive optimization. - Deep understanding of bespoke creative strategy per platform and cultural nuances. - Excellent communication and stakeholder management skills. - Experience in subscription businesses, entertainment, anime, or fandom-driven brands is a strong plus. What Success Looks Like - Sustainable, efficient growth across social platforms. - Clear alignment between global strategy and regional execution. - Strong creative performance driven by local insights. - High-quality collaboration with US leadership and cross-functional teams. About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Senior Growth Marketing Manager London, England, United Kingdom About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role As a Senior Growth Marketing Manager for Paid Media, you will oversee the strategic planning, execution, and optimization of multi-channel global performance marketing campaigns. These campaigns will specifically focus on the international growth of 3P channels. We are looking for a "hands-on-keyboard" expert with deep technical knowledge across these programmatic platforms. You will work on multiple ad hoc campaign initiatives ranging from Regional Marketing social media, direct partnership programmes, and more. You will be a key channel owner, driving user acquisition and brand awareness through creative testing, cross-departmental collaboration, and data-driven decision-making to meet our OKRs. Core Areas of Responsibility - Operational Management & Execution - Manage the end-to-end planning, reporting, and execution of regional paid media efforts across Roku, PSN, XBOX, YouTube PrimeTime; and regional efforts like in META, Google, TikTok, and Snap. - Oversee performance marketing for key global territories, including the US, CA, AUS/NZ, SEA, and emerging markets. - Lead 3P International Distribution strategy across international markets such as MX, BR, UK, FR, DE, and Spain. - Create operational efficiencies by centralising performance data and creating global reporting frameworks. - Strategic Growth & Innovation - Develop and evolve growth strategies for regional and User Acquisition (UA) upper-funnel initiatives. - Lead multi-channel testing in 3P a la carte channels to prove incrementality and efficiency gains. - Scale emerging international territories on 3P from initial tests into "always-on" performance drivers based on Media Mix Modeling (MMM) insights. - Refine audience strategies through A/B testing. - Stakeholder Collaboration - Be the supporting role for regional heads, business development, and GTM partnership marketing for paid media - Manage external ad partner relationships and vet third-party proposals, including Anime News Network, MyAnimeList, or Webtoons. - Collaborate with the Lower Funnel team to guarantee a cohesive approach to acquisition. In the role of Senior Growth Marketing Manager, you will report to the Senior Director, Growth Marketing. We are considering applicants for the location of London, UK. About You We get excited about candidates, like you, because... - 8+ years of experience in hybrid hands-on-keyboards and platform management experience (Roku, YouTube, PSN, XBOX, META, Google Ads, or TikTok). - Expertise in organic and paid media marketing. - Experience managing paid media strategies for 3P distribution channels - Experience building strategies based on data (e.g., maximise conversions) to hit spend and volume goals. - Experience managing multiple projects at a given time to meet requests for major title launches or large-scale activations. - Experience using MMM, MTA, and incrementality testing methodologies. - Experience managing external agency or vendor relationships, with accountability for their performance outcomes. - Experience using analytics dashboards to infer data insights. - Experience conducting A/B testing. About the Team The Growth Marketing team helps drive audience and subscriber growth by bringing more fans into the Crunchyroll ecosystem and keeping them engaged over time. They partner across creative, product, media, and analytics to optimize how we acquire, convert, and retain users. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Best-in class medical, dental, and vision private insurance healthcare coverage - Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP) - Employer 5% salary contribution into a DC Pension Plan - Allowances for Gym & Wellness, Meals, Commuting - Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store - Professional Development - Company's Paid Parental Leave - up to 22 weeks for birthing parents - up to 12 weeks for non-birthing parents - Hybrid Work Schedule - Paid Time Off - Flex Time Off - 5 Yasumi Days - Half-Day Fridays during the summer - Winter Break #LifeAtCrunchyroll #LI-Hybrid About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the roleWe’re looking for a passionate and data-driven Lifecycle Marketing Senior Manager to join our Regional Engagement team, based in Singapore. In this role, you’ll lead localized lifecycle strategies across APAC, designing and implementing campaigns that engage, retain, and win back Anime fans. You’ll combine deep knowledge of local market dynamics with a global fan-first vision, ensuring Crunchyroll connects authentically with our community across every stage of the customer journey. What You’ll Do - Lifecycle Strategy & Execution: Help to develop and implement lifecycle marketing strategies tailored to audiences across APAC covering acquisition, onboarding, engagement, retention, and winback working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration. - Regional Expertise: Serve as the regional expert for customer lifecycle nuances, shaping best practices, and advising on culturally & market-specific approaches, and fan engagement opportunities. - Go-to-Market Campaigns: Collaborate with regional marketing, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, and fan activations. - Cross-Functional Collaboration: Partner closely with regional marketing, content programming, and curation teams to develop go-to-market strategies and localized moments that drive subscriber growth and fandom engagement. - Marketing Technology Leadership: Own and optimize our Braze instance in the region, leveraging its full capabilities (email, push, SMS, MMS, WhatsApp, in-app, and notification center) to design seamless and personalized user journeys. - Fan-First Campaigns: Create impactful communications that celebrate anime fandom and strengthen Crunchyroll’s emotional connection with fans in APAC. - Data-Driven Growth: Partner with Product, Content, Data Science, and Growth teams to measure performance, analyze insights, and continuously optimize lifecycle initiatives. - Innovation & Experimentation: Stay on top of APAC-specific marketing trends (e.g.mobile-first experiences, digital payments, WhatsApp-first engagement) and adapt lifecycle strategies to meet fans where they are. In this role, you will report to the Director, Lifecycle Marketing - Regional Engagement. We are considering applicants for the location of Singapore. About You - 8+ years of experience in CRM, lifecycle, or retention marketing is required, ideally in the streaming, entertainment, or digital subscription services industry. - Extensive experience with Braze (or comparable orchestration platforms), including journey design, real-time triggers, and channel execution. - Experience in Asian markets and cultural nuances, digital marketing platforms, and messaging ecosystems with experience tailoring campaigns for diverse local audiences. - Analytical skills to interpret performance data, identify trends, and optimize campaigns. - Collaborative spirit—comfortable working across regional and global teams in a fast-paced, matrixed environment. - Creative acumen is essential to conceptualize and drive dynamic, fan-first engagement campaigns that captivate our growing Southeast Asian audience. - A genuine passion for anime, fandom culture, or entertainment brands! - Additional proficiency in relevant regional languages. About the TeamOur Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll. #LifeAtCrunchyroll #LI-Remote About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! Crunchyroll is the ultimate home for anime worldwide, connecting millions of fans through streaming, theatrical releases, events, gaming, and beyond. As we accelerate our growth across Asia, we are seeking a Social Media Sr. Manager, Asia to lead social strategy, audience engagement, and fandom growth across the region. This role will be responsible for building and scaling our brand voice in both markets, ensuring strong planning, creative execution, and engagement across all social platforms. The role requires a mix of strategy and hands-on execution. About the RoleAs the Social Media Senior Manager, Asia you will lead Crunchyroll's social media and audience engagement strategy across Southeast Asia, Taiwan, and South Korea. Responsible for driving audience growth, fandom engagement, cultural relevance, strengthening brand affinity ,through innovative, social-first programs and campaigns that connect fans with Crunchyroll's content, creators, and experiences across the region. Reporting to the Marketing Director, Asia, this role serves as a key strategic partner to both regional and global stakeholders, translating audience insights into impactful campaigns and long-term growth opportunities. The ideal candidate is both strategic and execution-oriented, with strong regional market awareness, exceptional stakeholder management skills, deep social media expertise, and a proven understanding of fandom and community ecosystem. They bring a passion for anime, entertainment, gaming, and youth culture, and can translate audience insights into impactful social strategies and campaigns. What You’ll DoSocial Strategy & Execution - Drive the regional social content strategy and execution, overseeing platform strategies, editorial planning, campaign development, content localization workflows, and creative approval across Southeast Asia, Taiwan, and Korea. - Ensure localized social-first storytelling that connects fans with Crunchyroll's content, creators, and experiences while ensuring brand consistency and local relevance. - Drive social excellence across major content and brand initiatives, ensuring social media plays a central role in anime premieres, simulcast launches, theatrical releases, events, conventions, and integrated marketing campaigns. Fandom, & Community Engagement - Partner with local market teams and community stakeholders to deepen fan participation, strengthen brand affinity, and drive sustained community growth. - Build and grow Crunchyroll's fandom and community ecosystem, fostering meaningful engagement with anime fans through community programs, fan advocacy initiatives, events, conventions, social activations, and user-generated content. - Lead the regional creator & influencer strategy, including creator identification and selection, campaign briefing, agency management, content collaboration, performance measurement, and long-term relationship development. Insights, Analytics and Measurement - Leverage audience insights, social listening, and performance analytics to identify emerging trends, inform marketing strategy, and optimize content performance - Establish and track key success metrics—including audience growth, engagement, video views and watch time, sentiment, share of voice, creator performance, campaign impact, and community health—and provide actionable recommendations to regional and global leadership. - Cultivate strategic relationships with platform partners, including TikTok, Meta, YouTube, X, Threads and emerging channels, to unlock innovation opportunities, beta programs, and audience growth initiatives. Social Governance & Management - Lead external agencies and cross-functional partnerships across Marketing, PR, Content, Partnerships, Customer Experience, and Audience Development teams, establishing scalable processes for campaign intake, agency briefing, content approvals, localization workflows, launch readiness, and performance reporting. - Champion social governance and brand reputation management, establishing community standards, escalation frameworks, and crisis response protocols while partnering with PR, Communications, and Customer Experience teams to ensure a brand-safe fan experience. What We’re Looking For - 8+ years of experience in social media, digital marketing, audience development, community management, or content marketing, preferably within entertainment, streaming, gaming, media, youth culture, or other fandom-driven brands. - Proven experience developing and executing regional social media strategies across Southeast Asia, Taiwan, and/or Korea, with a strong understanding of diverse audiences, creator ecosystems, fan communities, and local cultural nuances. - Demonstrated success creating social-first content strategies and high-impact campaigns that drive audience engagement, community growth, brand affinity, and measurable business outcomes. - Deep expertise across major social and community platforms, including Instagram, TikTok, YouTube, Facebook, Threads, and emerging channels, with strong copywriting, storytelling, and content planning capabilities. - Strong analytical mindset with experience leveraging social listening, audience insights, and performance analytics tools to inform social media strategy, optimize performance, and identify growth opportunities. - Proven ability to manage agencies, creators, influencers, platform partners, and cross-functional stakeholders while balancing strategic leadership with operational execution in a fast-paced, multicultural environment. - Strong cross-cultural collaboration and stakeholder management skills, with experience leading initiatives across diverse Asian markets and aligning regional and global teams to deliver results. - Fluency in English is required. #LifeAtCrunchyroll #LI-remote About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! We are looking for a detail-driven Metadata Manager to support the accuracy, structure, and scalability of our data and content systems. This role plays a key part in ensuring high-quality metadata, enabling efficient content delivery, and driving alignment across teams. Responsibilities: - Communicate meaningful, actionable insights from large data and metadata sources to stakeholders - Establish and maintain standards for data quality, taxonomy, and metadata management to ensure data is reliable, consistent, and accessible - Enter and manage descriptive metadata across all localized languages within CMS tools - Validate hierarchical structures registered by the data governance team to ensure accuracy and alignment - Analyze data received from licensors and cross-functional teams to ensure compliance with delivery requirements and standards - Perform ongoing data quality checks, audits, and issue resolution to maintain data integrity - Build strong cross-functional partnerships and drive consensus on data standards, workflows, and best practices - Create and maintain SOP documentation to support evolving standards, processes, and guidelines - Contribute to building and refining hierarchies that power the digital supply chain and content discoverability - Manage go-to-market (GTM) rollouts, including verifying dataset completion, tracking readiness, and managing timelines About You: - 5+ years of experience in Metadata management, data operations, or a related role within the anime, media or entertainment industry. - 3+ years of experience managing projects using various organizational tools. - 3+ years of experience in Google Workspace, Microsoft Office, and collaboration tools. - Advanced Airtable proficiency. - Multi-lingual speakers are a plus! About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.