• Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities • Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy • Lead renewal cycles proactively, including early engagement for manual renewals and ensuring on-time execution across accounts • Drive predictable revenue through accurate pipeline management, forecasting, and CRM hygiene • Identify, prioritize, and execute expansion opportunities (e.g., upsells, license growth, pricing adjustments) within existing accounts • Strategically assess a large portfolio to focus on high-potential customers and growth opportunities • Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue • Collaborate with Customer Success and internal stakeholders to support customer outcomes and long-term growth • Leverage Salesforce and automation tools to efficiently manage account activity, data accuracy, and customer engagement at scale • Meet quota targets across retention and expansion, contributing to overall revenue growth and customer lifecycle value

• Develop and execute strategies to grow a portfolio of corporate partnerships, with a focus on retailers, footwear, and apparel brands. • Drive both product donations and financial contributions, aligning partner goals with Soles4Souls impact model. • Identify opportunities across inventory management, sustainability, and circularity to position Soles4Souls as a strategic partner. • Lead, coach, and develop a high-performing business development team, fostering a culture aligned with Soles4Souls’ values. • Set clear goals, KPIs, and accountability measures for team performance. • Mentor team members to strengthen partnership development capabilities and executive presence. • Build team structure and capabilities to support future growth. • Collaborate cross-functionally with leaders across the organization. • Identify, cultivate, and manage relationships with corporate partners to secure long-term, high-impact partnerships. • Build and maintain senior-level relationships across brand, retail, and manufacturing organizations. • Ensure strong partner engagement, retention, and expansion opportunities. • Design and implement partnerships that go beyond product donation, including CSR programs, cause marketing campaigns, and strategic collaborations. • Lead the full partnership lifecycle: prospecting, needs analysis, solution development, pitch, negotiation, and execution. • Create tailored, compelling presentations and proposals aligned to partner priorities. • Drive outreach to corporations to engage them in product philanthropy and responsible inventory solutions. • Represent Soles4Souls at industry events, conferences, and within key retail and footwear networks. • Leverage market insights and relationships to unlock new partnership opportunities. • Partner with CSR, marketing, supply chain, and sustainability teams within partner organizations to build integrated programs. • Collaborate internally across marketing, logistics/operations, finance, and leadership to ensure successful execution. • Contribute to executive strategy, board materials, and organizational planning. • Establish and achieve product acquisition and cause marketing goals, metrics, and milestones. • Track and report on performance, including footwear and apparel-specific KPIs. • Own the business development budget, including forecasting, scenario planning, and resource allocation aligned to strategic priorities. • Manage financial performance against revenue and product targets, providing regular reporting to senior leadership. • Support long-term strategic planning processes.

Role Description Under the direction of the Global Sales Manager, the Key Account Manager for Specialty Films will lead revenue growth, drive customer engagement, and develop high-impact strategies for Holographic Foils accounts. This position will work in close collaboration with the Global Sales Manager and Product Manager to identify customers’ decision-making process as well as needs and pain points to develop and execute winning strategies for above market growth. - Builds and maintains strong relationships across functional departments beyond procurement within customer organizations, positioning ITW as a key strategic partner. - Uses Consultative Selling skills and techniques to position ITW‘s benefits and value proposition as VALUE differentiator for the account. - Proactively identifies, qualifies, and prioritizes business opportunities to build and manage a high-potential sales pipeline for accounts, ensuring a full funnel of vetted opportunities that contribute to annual growth targets. - Leverages customer insights and market trends to uncover needs and challenges, transforming these into customized value propositions that align with the customer’s strategic objectives and deliver measurable business outcomes. - Develops and implements strategic account plans aligned with customer needs and ITW SF’s accelerated growth and innovation objectives. - Meets or exceeds aggressive sales goals by expanding ITW’s share within existing accounts and capturing new business opportunities. - Introduces new sales concepts and solutions to customers, handles most technical application questions/issues, and provides an analytic and strategic approach to solving customer problems. - Collaborates closely with Operations, Marketing, R&D, and Customer Service teams to ensure effective delivery, pricing, and support, meeting all customer requirements. - Accurately and completely prepares proposals, quotes, and related documentation while collaborating with Global Sales Manager. - Manages assigned accounts by preparing Sales Pipeline information and data, account outlooks, account plans, preparing detailed ROCs (reports of call), regularly calling all accounts, and proper documentation of customer information. - Travels regularly to assigned accounts to interface with customers to analyze their individual requirements and to present new opportunities. - Demonstrates strong customer focus, listening skills, and competency with customers, in person or by phone. - Meets internal goals of sales expense budgets, travel, and other departmental spending. - Participates in trade shows, training, and industry events to expand product knowledge, enhance skills, and support ITW’s continuous improvement initiatives. Qualifications - Bachelor’s degree in Business, Marketing, Engineering, or equivalent. - 5-7 years of progressive valued add sales experience of premium product line; business development experience is a plus. - Preferred experience in industrial technical sales, chemistry related coatings or laminates, and/or direct from manufacturer products or equivalent industrial experience. - Demonstrated success in building strategic account plans and excels in sales funnel management, meeting ambitious sales targets, and establishing high-impact customer relationships. - Exceptional value-based selling skills and the ability to influence multi-level decision-makers within complex organizations. - Excellent communications skills in both a written and oral format with MS Office, presentation software, and contact management software expertise. - Cultural awareness and adaptability to support working with international teams. - Fluent in English; additional ability to communicate in German and French would be beneficial. - Up to 50% overnight travel as needed, possibly including 1-3 international trips within Europe annually. Requirements - ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential. - As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. - All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws. Compensation Information - $110,000 - $120,000 based on experience, skills, and suitability for the position.

Role Description Join Adobe's dynamic team in Germany as a Senior Manager, Technical Account Management and play a pivotal role in transforming how the world engages with technology. This is your chance to lead and scale a regional group of TAMs who deliver measurable business outcomes for Adobe’s enterprise customers across Experience Cloud solutions! - Own team performance, operational rigor, and executive-level customer engagement. - Partner with Sales, Consulting, Support, and Product to drive adoption, value realization, and retention across Central Europe. What you'll Do - People Leadership: - Hire, onboard, and develop TAMs; promote an inclusive environment centered on continuous improvement. - Optimize coverage, capacity, and staffing across multi-country portfolios; forecast demand and headcount. - Customer outcomes and delivery excellence: - Manage customer concerns and complex programs; drive risk mitigation, recovery plans, and clear executive communications. - Drive standard methodology adherence (health plans, playbooks, value frameworks) and continuous improvement. - Ensure success plans, adoption roadmaps, and executive business reviews are delivered to standard. - Contribute to TAM methodology, tooling, enablement, and knowledge sharing across the global practice. - Cross-functional collaboration: - Align with Sales/CSM/Consulting/Support on account strategy, renewals, expansion, and services attach. - Represent the customer voice to Product/Engineering; participate in feedback loops and advisory initiatives. Qualifications - 8+ years in enterprise Customer Success, TAM, or Consulting, including 5+ years people leadership. - Proven success leading geographically dispersed teams and large transformation programs, complex integrations, and enterprise change management. - Strong executive presence and communication; able to influence at C-level and navigate complex relationships. - Working knowledge of Adobe solutions (e.g., AEP/RTCDP, AEM, Analytics/CJA, Journey Optimizer/Campaign, Marketo Engage, Target, Workfront). - Data-driven approach; proficiency with forecasting, capacity planning, dashboards, and health models. - Proficiency in German and English. - Familiarity with EMEA region. Internal Opportunities - Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. - Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work. - Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in. - Check out these tips to help you prep for interviews. - If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll. Company Description At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. - Discover what our employees are saying about their career experiences on the Adobe Life blog. - Explore the meaningful benefits we offer.